Emerald Apartments
#12,369 #29 #327

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Emerald Apartments

1030 South Dobson Road, Mesa, AZ 85202
(55 Reviews)
$1,271 - $1,370/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

A-

Review Ratings

Noise

4.5

Grounds

4.5

Safety

4.5

Office Staff

3.0

Maintenance

4.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Emerald Apartments Reviews

(55)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2023

10/31/2023

Emerald Apartments Life

I have lived at Emerald Apartments for a few years now. The management is exceptional and the property is kept clean. They answer the phone with urgency and address your maintenance issues immediately. Janet is an exceptional manager of the property along with her team.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2022 - 2023

    7/20/2023

    Make sure youā€™re tags are current!

    Staff is really nice except for the manager. My car tags are expired and they said I canā€™t park on the property and would tow it if not moved immediately. The apartment has constant roaches and in the ------ with crack heads running around andā€¦Ā See More >
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      Festes

      Resident ā€¢ 2020 - 2021

      7/2/2021

      I have lived at Emerald Apartments since 2020.... The office staff is very professional and knowledgeable.. Made moving in an easy and stress free.. The property is well maintained and office staff will go out of their way to address any questions or concerns oneā€¦Ā See More >
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        Peternorth6979

        Resident ā€¢ 2018

        12/7/2018

        I moved in this last week and hot water is luke warm.. I'm going to the news with this... Cops here all the time. People on drugs. Robberies and I think I made a mistake.. cant get an answer on when water will be moreā€¦Ā See More >
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          RaybeeAZ

          Resident ā€¢ 2014 - 2017

          5/17/2017

          So i have lived here about 3 years and i can tell you this area is the dumps. I have even reported crime to the police and office and nothing has been done even most recently about a month ago so I give up. Todayā€¦Ā See More >
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            eriknix

            Resident ā€¢ 2015 - 2017

            3/17/2017

            This place is horrible!!! I don't even know where to start? How about the staff; they are rude as all get out, lazy and treat you like your a bother unless your there trying to get a place then they put on a happy faceā€¦Ā See More >
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              Upsetrenter1030

              Resident ā€¢ 2015 - 2016

              5/21/2016

              Instead of towing cars why don't you all fix the machines in the laundry room? Half of them are broke like your budget. They have been broke for more than 6 months. Lots of drug activity going on in center parking lot. If you moveā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2010 - 2016

                5/7/2016

                Its been nothing but a positive experience living here. The manager and the office staff are just amazing! They are always helpful. The maintenance staff are kind and prompt. The truth is, they are there the day I have something. Or, at the very latest,ā€¦Ā See More >
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                  AnonymousRez

                  Resident ā€¢ 2011 - 2015

                  12/10/2015

                  I'm with my new neighbor who recently wrote regarding the negative reviews on this site. FYI: I'm writing this of my own free will. Nobody has asked me to do so. I am doing so because we don't seem to hear about itā€¦Ā See More >
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                    MadeAnAccForThisPost

                    Resident ā€¢ 2015

                    8/26/2015

                    First off, I'd just like to say that there are some really interesting people writing reviews on this website. They complain about the smallest, most unimportant things. I've lived here for nearly a year and have very much enjoyed my stay. What people forget whenā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2015

                      7/20/2015

                      Once again this place lacks at communication. The main pool appears to have been closed for the last 2 weekends (maybe even weeks). The lack of communication around here on what is going on really has been making me mad for years. The new managerā€¦Ā See More >
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                        sivachan

                        Resident ā€¢ 2015

                        5/2/2015

                        I currently live in one of the apt, I just a snake on walk path, and when complained about to mangement, they simply ignore my compliants and said they all there dont worry about that. There are bushes so there will snakes, they cannot controlā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2014 - 2015

                          3/2/2015

                          Moved in a few months and I have had the water shut off many times. In fact it has happened 3 times in the last 24 hours and I have poop overflowing into my TUB AND MY TOILET OVERFLOWING AGAIN!! 3 FRIGGIN TIMES IN THEā€¦Ā See More >
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                            anonymous

                            prospective ā€¢ Visited 2014

                            12/27/2014

                            After reading all the horrible reviews about this place, I decided I was going to try a 6 month lease and if I liked it and wasn't as bad as what people were saying, I would have signed a 1 year lease at that point.ā€¦Ā See More >
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                              TrulyConcerned

                              prospective ā€¢ Visited 2014

                              12/11/2014

                              I moved in a couple weeks ago and have only really developed one serious opinion about this place. The management team is terrible. I wish I could write names to better warn potential buyers of who I'm referring to, but it won't matter. One ofā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2013 - 2014

                                12/9/2014

                                This is a honest review no BS. So i've read some of the other reviews and some of the things are true some are a little exaggerated. yes they do turn the water off about once a month. Yes there are some weirdos. Itā€¦Ā See More >
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                                  woodcat65

                                  Resident ā€¢ 2014

                                  5/17/2014

                                  I've lived here for over three years,, Office staff is totally awesome and always on top of everything and the maintenance team is always great at what they do. Together it has been such a wonderful experience that I am more than glad to sayā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2013 - 2014

                                    5/15/2014

                                    This place is falling apart! They have people jack hammering at 6 am in the morning almost every other day!!!! Apparently we have a used car sales lot in the back parking lot and also a junk yard. Cars lay abandoned since 2007 (the oldestā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2012 - 2013

                                      4/17/2014

                                      This apartment was great at first.... Shortly into the lease we had a terrible roach infestation! Our neighbor played loud music until 3 am on week nights! Then came the bed bugs! The office did nothing about it! We had to throw away the bedā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2013

                                        7/24/2013

                                        Thats IT!!! I cannot TAKE THE ------- LACK OF SLEEP DUE TO THE DECREPIT STATE OF THIS PLACE!! FIRST THEY START TEARING UP THE CONCRETE AROUND HERE AT 6AM THEN FOR THE LAST TWO ------- DAYS THEY HAVE BEEN USING A DITCH WITCH AND JACKā€¦Ā See More >
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                                          GentlemanVee

                                          Resident ā€¢ 2013

                                          5/30/2013

                                          So far, I've been living at this apartment for 1 month and have enjoyed it. Rent is low, the utilities are free, and the AC works great. Honestly, if you don't like the area and the occasional trashy neighbors that live here, go pay moreā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2009 - 2013

                                            6/8/2013

                                            These apartments are horrible. I call in constantly to complain about the creepy guy picking up imaginary garbage with the thick glasses exposing himself and the office puts on their blinders. He also put a pair of woman's under garments on my door and smearedā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2013

                                              4/22/2013

                                              These apartments are great for someone just starting off on their own. They are not very fancy they don't have a dishwasher or washer and dryer in them. The upside is that all your utlities are included even electricity so you really can't complain. Theā€¦Ā See More >
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                                                freeairconditoninginthesummer

                                                Resident ā€¢ 2011 - 2013

                                                4/18/2013

                                                I am pleased with the office staff , groundskeeper and most of the maintance staff. the grounds are kept up. When things in the apartments break down they are fixed quickly. The parking can be crazy sometimes. The only real issue is the laundry rooms.ā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2013

                                                  4/11/2013

                                                  I have benn living here since 2007 to the present day. The staff has helped me in many things. They are very courteous with every body. I'm grateful for their help. Thanks.ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 55 number of votes by renters, Emerald Apartments is currently rated 3.1 out of 5 stars.
                                                    Emerald Apartments is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Emerald Apartments is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Emerald Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Emerald Apartments is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Emerald Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Emerald Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    1 Bed, 1 Bath
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Emerald Apartments

                                                    March 2024

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                                                    Emerald Apartments is an apartment in Mesa in zip code 85202. This community has a 1 Bed, 1 Bath, and is for rent for $1,370. Nearby cities include Gilbert, Tempe, Chandler, Guadalupe, and Scottsdale.

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