Review History for anonymous

Waterstone Apartments


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anonymous

Resident 2012 - 2013

5/14/2013

This place is a joke. Seriously. I've lived here for about six months, I have a year lease, and we are counting down the days until we can move out. When we moved into our apartment, we didn't have problems, except that we had a door knob missing which they repaired that day, and we did not have cabinets in our bathroom. We received a newly renovated apartment, and honestly, it's not worth it. Literally the week we moved in, three of our cabinet doors came off from everyday use, which we reported to the office and they did nothing about. About a month in, they sent us a notice about repairing plumbing so we wouldn't have water. A month later, they sent us another notice, except this time, the water was off for FORTY EIGHT HOURS. on top of that, they screwed up the plumbing so bad, we did not have use of our toilet for a week, AN ENTIRE WEEK. My boyfriend went to complain to the office and the lady told him to "Calm down", "stop overreacting" and that she knew we had "inconveniences" in our apartment. INCONVENIENCES? MY TOILET DIDN'T WORK FOR A WEEK! After that fiasco, we called the property manager about the issues we had had, needless to say, the following week maintenance came in to fix our toilet, and try to repair our cabinets, which they could not do because they apparently ordered the wrong size, and to this day, at our seventh month of living here; guess who does not have cabinets? ME. The water in the stupid fake river caused my cat to get violently ill, and I am so pissed off with the way the office handles things. Yeah, my apartment is nice, it's spacious for me and my boyfriend, but it's not worth the money you pay when you can live up the street in a two bedroom for the same price. I fell in love with this place online, but trust me, the management is sucky. They also lied to us quite a bit, said we would have use of the clubhouse and we can't even rent it for a baby shower. I can't complain about the noise level, it's a pretty quiet place, but for whatever reason they now have a security guard that comes around at night and is a total creep who followed me to my car.. The parking is HORRIBLE. We've got an assigned spot that is in the back of the complex because they're assigned by number, and our apartment is right up front by the office. The parking lot is small and everyone drives like a maniac. The laundry rooms on site are horrible, I've had clothing stolen from me and whenever the credit card machine is out the office ignores it and leaves it to residents to call and harass the company it's done through, which is just ridiculous because it's broken all the damned time.. I am so excited to leave this place, and I would not recommend it to anyone.

    Review 55 out of 108

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