The Franklin Apartment Homes
#2,452 #2 #37

What is epIQ?

The Franklin Apartment Homes

17374 North 89th Avenue, Peoria, AZ 85382
(570 Reviews & Surveys)
$1,450 - $2,074/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 655 sq. ft.

$1,450 - $1,560

1 Available Unit

See Floor Plan Details

A2

1 Bed, 1 Bath | 802 sq. ft.

$1,550 - $1,680

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,067 sq. ft.

$1,514 - $1,782

5 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,114 sq. ft.

$1,582 - $1,815

2 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,147 sq. ft.

$1,836 - $2,074

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

B+

Review Ratings

Noise

4.1

Grounds

4.1

Safety

4.1

Office Staff

4.0

Maintenance

4.1

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

37

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.51 days

View Community Timeline
View Community Timeline

The Franklin Apartment Homes Reviews

(192)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1239248

Verified Resident 2024

3/29/2024

The staff is courteous, provides detailed information about community standards, and responds to questions/requests in a way that ensures understanding on both sides. There is visible security to keep the community safe and it is clear the vetting process for residents produces a community that… See More >

    Updated Review

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    Resident 1164174

    Verified Resident 2022 - 2024

    3/22/2024

    Love living here! Clean grounds and excellent staff. Only issue is the pool isn't heated, as advertised this year. Last year it was heated. They renovated the gym too! The hot tub is fabulous. I feel like I'm living in a 5star hotel!

      Manager

      3/22/2024

      The Franklin Apartment Homes
      It's wonderful to hear how much you enjoy living at The Franklin Apartment Homes! Your appreciation for our clean grounds, excellent staff, and the fabulous hot tub truly warms our hearts. We aim to provide a luxurious experience akin to a 5-star hotel, so your feedback is incredibly valued. We apologize for any inconvenience regarding the pool not being heated as advertised this year. Please know we're looking into this matter to ensure all our amenities meet the high standards we set for our community, including the newly renovated gym. Thank you for bringing this to our attention, and please feel free to reach out with any further feedback or needs. We're here to ensure your residency remains enjoyable and comfortable!

      Updated Review

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      Resident 1111901

      Verified Resident 2017 - 2024

      2/11/2024

      Lived here for 7 years rent has gone from 750 to 1535 with no upgrades, in a 1 bedroom. The hot tub rarely works, the pool is always dirty, feels like a hot tub during the summer. Dog poop and garbage are in the grass… See More >
        Manager

        2/15/2024

        The Franklin Apartment Homes
        Hi, we're genuinely sorry to hear that you had a negative experience. Our team is dedicated to ensuring the happiness and satisfaction of all our residents, and we would like to resolve any issues you may have encountered. Please reach out to us at (888) 702-9358 and we'll be more than happy to discuss your feedback further and find ways to turn your experience around. Your satisfaction is our top priority.
        Review Author Icon

        Resident 1217099

        Verified Resident 2023 - 2024

        1/14/2024

        Barking, barking and more barking! Everyone here has a dog or multiple dogs. Fees, fees, and more fees. They charge you for ONE parking space, to use your washer and dryer, soon it will be your toilet.

          Manager

          1/15/2024

          The Franklin Apartment Homes
          Hi, we're genuinely sorry to hear that you had a negative experience. Our team is dedicated to ensuring the happiness and satisfaction of all our residents, and we would like to resolve any issues you may have encountered. If you are willing, please contact us at (888) 702-9358.
          Review Author Icon

          Resident 1215063

          Verified Resident 2023 - 2024

          1/7/2024

          I love the peacefulness of the Franklin Apartments. I love the location for these apartments as well, everything is within 10 minutes or less with a wide variety of grocery stores and restaurants to choose from.

            Manager

            1/9/2024

            The Franklin Apartment Homes
            Hi, thank you so much for taking the time to leave us this valuable feedback. We genuinely appreciate your input and we're thrilled to hear that you had a positive experience here at The Franklin Apartment Homes. It brings us great joy to know that we were able to meet your expectations and provide you with a wonderful living experience.

            Updated Review

            Review Author Icon

            Resident 1201250

            Verified Resident 2023

            12/26/2023

            everything was taken care of timely; the office did a great job of communication. Maintenance took care of the issue in the time frame I expected. It wasn't an emergency and they still did this in a quick manner.

              Manager

              12/28/2023

              The Franklin Apartment Homes
              Hi, glad we were able to help. Please let us know if you need anything else!
              Review Author Icon

              Resident 1199431

              Verified Resident 2023

              11/14/2023

              Did not provide clean living conditions upon move in. Roach infestation. Not provided trash can for trash service we pay for still 2 weeks in. Tubs stained. Lacking communication on apartments side to ensure happy move in.

              Manager

              11/16/2023

              The Franklin Apartment Homes
              Hi, we're genuinely sorry to hear that you had a negative experience. Our team is dedicated to ensuring the happiness and satisfaction of all our residents, and we would like to resolve any issues you may have encountered. Please reach out to us at (888) 702-9358 and we'll be more than happy to discuss your feedback further and find ways to turn your experience around. Your satisfaction is our top priority.
              Review Author Icon

              Resident 1198223

              Verified Resident 2022 - 2023

              11/10/2023

              The front desk never answers the phones and maintenance takes forever to answer emergency requests. We have gone without AC in peak summer for five days, three days with an acetone smell. Neighbors are extremely loud.

                Manager

                11/11/2023

                The Franklin Apartment Homes
                Hi, we regret to hear you were not pleased with your recent experience at The Franklin Apartment Homes. Please reach out to us at (888) 702-9358 at your earliest convenience and we will do our best to resolve this with you.

                Updated Review

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                Resident 1169145

                Verified Resident 2023

                10/29/2023

                From front office to back office they have been very genuine. Never ran into any problems with the employees. The community has it's typical issues and typical Karen's but hey, we all are not perfect ,but at the least we can strive to do our… See More >
                  Manager

                  11/1/2023

                  The Franklin Apartment Homes
                  Hello, we appreciate you taking the time to leave us this feedback. I'd be grateful for the opportunity to address your concerns. Please get in touch directly at (888) 702-9358 when you have a chance - thanks so much, and we're looking forward to hearing from you.
                  Review Author Icon

                  Resident 1193552

                  Verified Resident 2023

                  10/27/2023

                  Probably will not renew my lease. From the get go things were not done properly, we recieved our apartment in poor condition. Most problems were resolved some took months to get resolved. The office staff does not communicate well making it very hard to navigate… See More >
                    Manager

                    10/29/2023

                    The Franklin Apartment Homes
                    Hi, your feedback helps us improve, so thank you for taking the time to share your experience. If you're willing to chat, please contact us at (888) 702-9358 so we can get a better understanding of your concerns. Looking forward to hearing from you.
                    Review Author Icon

                    Resident 1191537

                    Verified Resident 2023

                    10/20/2023

                    I moved into the Franklin Apartment Homes almost one week ago. I moved into a uncleanly unit with brown stagnant water filling my broken dishwasher that smells horrid and a unhelpful maintenance team. Dirty pools, broken hot tub, dirty units with paint staining all the… See More >
                      Manager

                      10/23/2023

                      The Franklin Apartment Homes
                      Hi, - thanks for taking the time to leave some honest feedback. We appreciate it! We'd love it if you'd reach out to us directly at (888) 702-9358 so we can work towards a resolution. Thanks again for bringing this to our attention, and we hope to hear from you soon. All the best to you.
                      Review Author Icon

                      Resident 1187955

                      Verified Resident 2021 - 2023

                      10/8/2023

                      My husband and i have lived here for a few years and its been nice. My only complaint is the jets that go over head every once in a while are VERY loud. Other than that i don't have a big issue with the complex.… See More >
                        Manager

                        10/10/2023

                        The Franklin Apartment Homes
                        Hi, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review .
                        Review Author Icon

                        Resident 1182233

                        Verified Resident 2023

                        9/19/2023

                        I moved in a couple of weeks and was more stressed than happy when I did. I found things wrong with my apartment that should've been fixed before I even got keys and my move in date was pushed back a couple days. I like… See More >
                          Manager

                          9/22/2023

                          The Franklin Apartment Homes
                          Hi, thanks for taking time to give feedback about your experience with us. Your input matters! I'd be grateful for the opportunity to address your concerns. Please get in touch directly at (888) 702-9358 when you have a chance - thanks so much, and we're looking forward to hearing from you.
                          Review Author Icon

                          Resident 1180018

                          Verified Resident 2022 - 2023

                          9/12/2023

                          The experience started out good but then we had roaches and the appliances are rather old and someone moved in upstairs that makes a ton of noise and there is never any parking, they also make you pay.

                            Manager

                            9/15/2023

                            The Franklin Apartment Homes
                            We genuinely appreciate you taking the time to share your experience at The Franklin Apartment Homes. We deeply regret that your experience hasn't lived up to your initial expectations. Pest issues and outdated appliances can certainly be frustrating, and we apologize for the inconvenience you've faced. We understand that noise and parking concerns can impact your satisfaction, and we're keen to address these matters. If you could kindly reach out to our management office, we would appreciate the opportunity to discuss potential solutions and ensure a more comfortable living experience moving forward.
                            Review Author Icon

                            Resident 1174482

                            Verified Resident 2022 - 2023

                            8/27/2023

                            best community, quiet, friendly, clean. I don't experience anything bad around here. everything is walking distance, and everyone in the community is very friendly and welcoming. Also the rates at this complex are not comparable

                              Manager

                              8/30/2023

                              The Franklin Apartment Homes
                              Hi, we appreciate the kind words about our community! We hope that you'll continue to call The Franklin Apartment Homes home for years to come. As always, feel free to reach out to us directly if there is anything additional we can do to improve your experience here with us. Thank you!

                              Updated Review

                              Review Author Icon

                              Resident 1137637

                              Verified Resident 2023

                              8/25/2023

                              Everything about this complex has been a breeze!! All the staff has been super helpful and friendly. We came from a complex that was a nightmare so I'm so very glad we found this complex to call home. We will definitely be here awhile!

                                Manager

                                8/29/2023

                                The Franklin Apartment Homes
                                Thank you so much for your uplifting feedback! We're thrilled to hear that your experience at The Franklin Apartment Homes has been seamless and positive. It's wonderful to know our staff has been helpful and welcoming, making you feel right at home. We're committed to ensuring that our residents have a pleasant living experience, and we're delighted you've found your haven with us. We look forward to serving you for many more years to come!
                                Review Author Icon

                                Resident 1170687

                                Verified Resident 2022 - 2023

                                8/15/2023

                                The maintenance man we got to service our apartment was polite and funny. He replaced kitchen light, stove light, both fan lights in bedroom and living room. As well as put in a new ac filter. Even though they are short staff in the area,… See More >
                                  Manager

                                  8/18/2023

                                  The Franklin Apartment Homes
                                  Hi, we're happy you found our staff to be so supportive during your experience here at The Franklin Apartment Homes. If you have any further questions, please give us a call. We're always happy to help!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1044222

                                  Verified Resident 2021 - 2023

                                  8/15/2023

                                  Good service, great staff and friendly environment. Great area for dogs close to every store, and golf courses. Schools are close for every grade. Close to 101 but not as loud as you think being close to the freeway

                                    Manager

                                    8/18/2023

                                    The Franklin Apartment Homes
                                    Hey, our pleasure! Happy you had a great experience. We strive to deliver an excellent experience, and are glad you found this to be the case.
                                    Review Author Icon

                                    Resident 1170152

                                    Verified ProspectVisited 2023

                                    8/14/2023

                                    It was a great community and complex with multiple amenities and benefits for residents. Yitzhel was really helpful and provided all the information we needed. We did check in a little early, but we can't wait to see what apartments are available when we are… See More >
                                      Manager

                                      8/17/2023

                                      The Franklin Apartment Homes
                                      Hi, so good to hear from you that Yitzhel was helpful. We strive to deliver an excellent experience and are glad you found this to be the case.
                                      Review Author Icon

                                      Resident 1169167

                                      Verified ProspectVisited 2023

                                      8/11/2023

                                      The front dest was so nice and helpful, and the tour went well, and I liked the community such as location, public park , elementary school, and is so quite the way I like, I can't wait to move. Love it

                                        Manager

                                        8/15/2023

                                        The Franklin Apartment Homes
                                        Hi, thank you so much for your positive comments about The Franklin Apartment Homes! We strive to deliver an excellent experience, and are glad you found this to be the case.
                                        Review Author Icon

                                        anonymous

                                        Resident 2017 - 2023

                                        8/9/2023

                                        Don't waste your time

                                        The ONLY thing about this place that is good is maintenance. Tristan and Steven are heaven sent and unfortunately, they work for CAF management. I've been in the same apartment for 5 years (I'm sorry, 2 months shy of 5 years). CAF has destroyed all… See More >
                                          Manager

                                          8/25/2023

                                          The Franklin Apartment Homes
                                          Firstly, thank you for acknowledging Tristan and Steven's dedication to their roles. We deeply value their commitment to The Franklin Apartment Homes. We're genuinely sorry to hear about the concerns you've raised since CAF's management takeover. While we take pride in striving to provide an excelle nt living environment, it's clear from your feedback that we have areas to improve upon. Please know that we're committed to the betterment of our community and will review the points you've mentioned, from property upkeep to communication and safety measures. We would greatly appreciate the opportunity to discuss and address these matters directly. Please reach out to our management office at your earliest convenience. Your comfort, safety, and satisfaction are our top priorities, and your feedback is pivotal in guiding our efforts.

                                          Updated Review

                                          Review Author Icon

                                          Resident 1079310

                                          Verified Resident 2022 - 2023

                                          8/1/2023

                                          Management does not consider the complaints of the tenants that live here. I have had good experiances with the maintanance crew. They respond quickly & are always kind & professional. I am sad that the management is not the same.

                                            Manager

                                            8/4/2023

                                            The Franklin Apartment Homes
                                            Hello, Thanks for taking time to give feedback about your experience with us. Your input matters! Please call us at (888) 702-9358 so we can work towards a solution. Thank you and have a great day.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1163654

                                            Verified Resident 2020 - 2023

                                            7/26/2023

                                            The ownership has changed several times since we have moved here and I have to say not for the better. The water shut off issues. have been a constant pain point. The rent increases are utterly ridiculous.

                                              Manager

                                              7/28/2023

                                              The Franklin Apartment Homes
                                              Hi, thanks for taking the time to leave some honest feedback. We appreciate it! Please call us at (888) 702-9358 so we can work towards a solution.
                                              Review Author Icon

                                              Resident 1161826

                                              Verified Resident 2022 - 2023

                                              7/21/2023

                                              I absolutely love everyone in the office including the maintenance team . Friendly and they definitely try and help you out as much as they can if a problem occurs . I love how monthly they have a different food trucks that comes out for… See More >
                                                Manager

                                                7/22/2023

                                                The Franklin Apartment Homes
                                                Hi, thank you so much for taking the time to leave us this valuable feedback. We genuinely appreciate your input and we're thrilled to hear that you had a positive experience here at The Franklin Apartment Homes. It brings us great joy to know that we were able to meet your expectations and provide you with a wonderful living experience.
                                                Review Author Icon

                                                Resident 1152167

                                                Verified Resident 2015 - 2023

                                                6/20/2023

                                                The community has been great, office staff is very nice, Love the hard surface floors and stainless steel appliances, washer and dryer is a plus! You literally have everything you need staying here inside and outside of the property.

                                                  Manager

                                                  6/22/2023

                                                  The Franklin Apartment Homes
                                                  Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Reserved Covered Parking Spaces Available
                                                  Pets
                                                  • Animal type not listed Allowed
                                                  • Dogs Allowed
                                                    Restrictions: Rottweiler, Ameriican Pitbul Terriers, Bull Terriers, Chow, Doberman Pinschers, German Shephard, Akitas, Alaskan Malamute, Cane Corso, Wolf Hybrid. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Bark Park
                                                  • Clubhouse
                                                  • Community Events
                                                  • Faux Wood Floors
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Hot Tub/Jacuzzi
                                                  • LED Lit Mirrors
                                                  • Large Closets
                                                  • No Deposit Community
                                                  • Package Receiving Service
                                                  • Patio
                                                  • Pool
                                                  • Pool Table
                                                  • Premium Countertops
                                                  • Premium Custom Cabinetry
                                                  • Premium Hardware and Lighting
                                                  • Professional Caf Management
                                                  • Resident Perks Program
                                                  • Stainless Steel Appliances
                                                  • Subway Tile Backsplash
                                                  • Under Cabinet Lighting
                                                  • Valet Trash Service
                                                  • Zen Garden with Fire Pit
                                                  • covered cabana area with outdoor grills
                                                  • premium faucets
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                                                  Leasing

                                                  Welcome to Marquis at Arrowhead. Our apartments in Peoria, AZ provide excellent in-home features and boast a stunningly beautiful community. Spaciously designed one-, two-, and three-bedroom layouts are tailored with 9-ft ceilings, hardwood floors, and chef-inspired kitchens to incorporate modern style and comfort. Located in the heart of Peoria, AZ, these apartments provide quick access to several local parks, shopping centers, and major employers, and is a short drive away from everything the greater Phoenix area has to offer. There, you can enjoy major sports games, scenic desert hikes, or a round at one of several top-rated golf courses in the area all within reach of our tranquil Peoria community.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:30 PM
                                                  This community is managed by

                                                  CAF Management

                                                  A-
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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 570 number of votes by renters, The Franklin Apartment Homes is currently rated 3.9 out of 5 stars.
                                                  The Franklin Apartment Homes is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  The Franklin Apartment Homes is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  The Franklin Apartment Homes is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  The Franklin Apartment Homes is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  The Franklin Apartment Homes is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Franklin Apartment Homes is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 4.51 days to their community reviews in the past year.
                                                  CAF Management
                                                  Animal type not listed Allowed
                                                  Dogs Allowed
                                                  Restrictions: Rottweiler, Ameriican Pitbul Terriers, Bull Terriers, Chow, Doberman Pinschers, German Shephard, Akitas, Alaskan Malamute, Cane Corso, Wolf Hybrid
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  The Franklin Apartment Homes

                                                  March 2024

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                                                  The Franklin Apartment Homes is a 655 - 1,147 sq. ft. apartment in Peoria in zip code 85382. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,450 - $2,074. Nearby cities include Youngtown, Sun City, Glendale, El Mirage, and Sun City West.

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