Cala Paradise Valley
#14,388 #114 #399

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Cala Paradise Valley

12211 N. Paradise Village Parkway S, Phoenix, AZ 85032
(84 Reviews)
$1,195 - $1,940/mo
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Move-In Specials

Special Pricing Available Contact our leasing team for details. *Restrictions and select units may apply

Floor Plans & Pricing

1 Bedroom

1x1 Large Platinum

1 Bed, 1 Bath | 637 sq. ft.

$1,545 - $1,695

1 Available Unit

See Floor Plan Details

1x1 Small

1 Bed, 1 Bath | 590 sq. ft.

$1,195 - $1,220

See Floor Plan Details

1x1 Large Silver

1 Bed, 1 Bath | 637 sq. ft.

$1,255 - $1,320

See Floor Plan Details

1x1 Large

1 Bed, 1 Bath | 637 sq. ft.

$1,295 - $1,335

See Floor Plan Details

1x1 Large Gold

1 Bed, 1 Bath | 637 sq. ft.

$1,305 - $1,355

See Floor Plan Details

1x1 Small Gold

1 Bed, 1 Bath | 590 sq. ft.

$1,380

See Floor Plan Details

1x1 Small Platinum

1 Bed, 1 Bath | 590 sq. ft.

$1,435

See Floor Plan Details

2 Bedrooms

2x2 Small Gold

2 Beds, 2 Baths | 844 sq. ft.

$1,629 - $1,804

4 Available Units

See Floor Plan Details

2x2 Small Platinum

2 Beds, 2 Baths | 844 sq. ft.

$1,695 - $1,845

2 Available Units

See Floor Plan Details

2x2 Large Platinum

2 Beds, 2 Baths | 864 sq. ft.

$1,790 - $1,940

1 Available Unit

See Floor Plan Details

2x2 Small

2 Beds, 2 Baths | 844 sq. ft.

$1,435 - $1,505

See Floor Plan Details

2x2 Small Silver

2 Beds, 2 Baths | 844 sq. ft.

$1,480 - $1,780

See Floor Plan Details

2x2 Large

2 Beds, 2 Baths | 864 sq. ft.

$1,505 - $1,550

See Floor Plan Details

2x2 Large Gold

2 Beds, 2 Baths | 864 sq. ft.

$1,555 - $1,590

See Floor Plan Details

2x2 Large Silver

2 Beds, 2 Baths | 864 sq. ft.

$1,635 - $1,935

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

C

Review Ratings

Noise

2.5

Grounds

2.0

Safety

2.0

Office Staff

2.0

Maintenance

2.5

Neighborhood

3.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Cala Paradise Valley Reviews

(70)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident 2019 - 2023

7/17/2023

Terrible

Absolutely do not rent from them! They have changed companies several times and it gets worse each time. They chose improvements that mask the nasty parts and nickel and dime you left and right. I repeat do not rent from them.

    Review Author Icon

    Resident 1130483

    Verified Resident 2019 - 2023

    4/11/2023

    It is ok wish I was not close to the pool. Too noisy. It is ok just older complex lots of repairs . Maybe upgrade the apartment newer appliances . They need more lighting around the complex. Would like a light by my stairs as… See More >
      Review Author Icon

      Resident 1124719

      Verified Resident 2023

      3/23/2023

      I love the leasing staff at Cala. They are very helpful and quick to respond to concerns. The apartment itself was not terrible at move in but we did have a few things needing fixed. Hopefully that gets addressed quickly.

        Manager

        3/27/2023

        Cala Paradise Valley
        Hello, thanks for your rating and review! We're delighted to hear that our staff's professionalism and fantastic service left a positive impression on you! Please don't hesitate to reach out if there's anything else that we can assist you with. On behalf of the Cala Paradise Valley team, thanks once again for your feedback!
        Review Author Icon

        Resident 1124679

        Verified Resident 2016 - 2023

        3/23/2023

        nice area with landscaping and nice staffs and helpful close to commercial area tress help reduces the heat is summers and feels fine during summers even in the afternoon nice playgrounds and gym . the swmming pool are always clean

          Manager

          3/27/2023

          Cala Paradise Valley
          Hello, Thank you for taking the time to leave us a review. We are so glad you are enjoying some of the amenities Cala Paradise Valley has to offer. We want all of our residents to truly feel at home. Thanks again for the wonderful review and have a great day.

          Updated Review

          Review Author Icon

          Resident 1082087

          Verified Resident 2016 - 2023

          3/14/2023

          Mostly Very Good Except For 2022 When My Rent Jumped Up To Over Half Of My Disability Payments I Moved Into Complex In November Of 2016 And I Barely Qualified Due To My Disability Insurance Payments So It Has Been A Strain For The Last… See More >
            Manager

            3/17/2023

            Cala Paradise Valley
            Hello, thank you so much for your feedback. We are delighted to hear that you have enjoyed living at Cala Paradise Valley for several years. If we can be of any assistance, please don't hesitate to reach out. Thank you!

            Updated Review

            Review Author Icon

            Resident 1065965

            Verified Resident 2019 - 2023

            2/28/2023

            Super clean, friendly neighbors, responsive management....nearness to major stores, safe neighborhood and easy traffic makes it a good apartment for people of all walks of life. The rents are getting crazy though!

              Manager

              3/1/2023

              Cala Paradise Valley
              Hello, thank you so much for your feedback. We are delighted that you enjoy living here and hope you continue to call Cala Paradise Valley home for many years to come. Please feel free to reach out if you need anything else! 
              Review Author Icon

              Resident 604316

              Verified Resident 2023

              2/28/2023

              Just moved in, the area is great, staff is fantastic and amenities are wonderful. Close to shopping and freeways but safety is my biggest concern and I know that my kids and I are in a safe neighborhood. Love it!

                Manager

                3/1/2023

                Cala Paradise Valley
                Hello, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and we're thrilled to hear how much you enjoy our community. Our residents are a priority, and we do our best to ensure that you continue to enjoy living at Cala Paradise Valley. Thanks again and please have a wonderful day!

                Updated Review

                Review Author Icon

                Resident 1067364

                Verified Resident 2018 - 2023

                2/10/2023

                Recently the property was purchased; however, the Office Staff, Dani and Maintenance Rep are WONDERFUL! In the 30 years we have been renting apartments they are the Best. They take care of any issues immediately and both are very professional, proficient, and easy to work… See More >
                  Manager

                  2/13/2023

                  Cala Paradise Valley
                  Hello! That makes us very happy to hear. We take pride in our wonderful and caring staff and are pleased to hear that Dani and the rest of the on-site team have been taking such good care of the residents. We love knowing when one of our team members went above and beyond to help a valued resident such as yourself. Thank you for choosing Cala Paradise Valley to call home. Have a fantastic day!

                  Updated Review

                  Review Author Icon

                  Resident 1081099

                  Verified Resident 2016 - 2023

                  1/13/2023

                  The rent needs to stop going up! We already pay every cent we have to rent and aps and have no money left to live. The water is always turning off, the management is rude and they are moving low class behavior residents bringing… See More >
                    Manager

                    1/31/2023

                    Cala Paradise Valley
                    Thanks for taking the time to leave us a review. We are very disappointed to know you haven't been completely satisfied with your experience here at Cala Paradise Valley. We try to give our residents the best experience possible and apologize if we fell short of your expectations. Please contact us directly at your earliest convenience so we can discuss your issues in greater detail.

                    Updated Review

                    Review Author Icon

                    Resident 1066114

                    Verified Resident 2022

                    12/14/2022

                    After the change of ownership the attitudes and work ethic changed for the worse. Unwanted updates come at a cost and attention is on increasing rental prices while the community needs are ignored. Per City of Phoenix Water Department community wide drop in… See More >
                      Manager

                      2/2/2023

                      Cala Paradise Valley
                      Cala is excited to add updates like trash service and smart home technology! The pool and courtyard are being renovated so all residents can enjoy welcoming and fun spaces. Rest assured the water pressure has changed due to the addition of low flow valves. We at Haven are passionate about our environment, we want the Valley's water to last through the generations! We welcome you to come to the office so we can address concerns you might have,
                      Review Author Icon

                      Resident 1077243

                      Verified Resident 2018 - 2022

                      10/20/2022

                      It's pretty, & a pleasant experience Convenient to multiple shops Some within walking distance Convenient to a large park for activities Convenient to fast food & grocery stores Convenient to schools We'll managed

                        Review Author Icon

                        Resident 1074540

                        Verified Resident 2022

                        10/11/2022

                        not too great so far. the neighbors are wonderful but the way our situation with maintenance was handled, i won't be staying at these apartments after my lease is up. hopefully these next few months are better. amanda is wonderful but response times are not.… See More >
                          Review Author Icon

                          anonymous

                          Resident 2015 - 2020

                          4/6/2020

                          I do not recommend this place at all. They don't let you know in advance if they are going to turn the water off, they just do it. And since it is important right now to continue to wash our hands to stay safe from… See More >
                            Review Author Icon

                            Grngrk8

                            Resident 2019 - 2020

                            1/18/2020

                            I love this community. Ever since I moved in the people have been super nice and the staff is very attentive to anything I need. I had a running toilet and they had it fixed in the same day! Highly recommend this community.

                              Review Author Icon

                              anonymous

                              Resident 2019

                              8/16/2019

                              I've been living at this property for 4 months now and I'm slowly but surely starting to really hate it, and am considering breaking my lease. 1. Maintenance does not take care of the property at all- there has been a dead bird on the… See More >
                                Review Author Icon

                                Briallen_R

                                Resident 2019

                                7/1/2019

                                I've never been so frustrated with the management of an apartment. Jamie, the woman who works in the front office, is the only good thing I can say about this place. She is friendly and really does all she can to help. There are just… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2019

                                  6/12/2019

                                  They have always have been on top of any repair request or any thing else I have required. Its an awesome location and that's what you pay for, the units themselves are really clean and user friendly. Great Place to live!… See More >
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                                    Quintin_A207

                                    Resident 2018 - 2019

                                    1/20/2019

                                    Great community I have lived here since May 2018 and could not be happier it's in a great location not too far from Paradise Valley Mall and it with in walk-in distance to my favorite convenience store if I dot want to drive… See More >
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                                      Mark_V794

                                      Resident 2016 - 2018

                                      11/2/2018

                                      I moved to Phoenix from Indiana back in November 2016, and in last few months a lot more improvements have been made to help me out, plus the jets in the hot tub will be taken care of soon, which will also help me with… See More >
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                                        anonymous

                                        prospectiveVisited 2018

                                        10/6/2018

                                        This apartment commuity is bribing people for reviews!! I came in for a tour the other day and I waited 20 minutes for the manager to come out of her office just to brib me for a good review in order to get money off… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 2018

                                          7/27/2018

                                          I love this community because the location can't be better. Living through all the construction was a little rough but the property looks good. I would suggest that maybe park ridge puts In a dog park.… See More >
                                            Review Author Icon

                                            anonymous

                                            Resident 2018

                                            7/10/2018

                                            Beautiful apartments in a well maintained community. Plenty of wonderful amenities including pool and courtyards. The staff is professional and provide an exceptional hassle free experience. The numerous positive reviews speak for themselves. I highly recommend Park Ridge for the numerous apartment options and the… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2015 - 2018

                                              5/24/2018

                                              I have lived here for almost 3 years. The staff that was here when I first moved in was horrible. Nothing ever got done. I had a whole in my ceiling for almost 10 months that leaked all over my floor and they never once… See More >
                                                Review Author Icon

                                                jstory5770

                                                Resident 2017 - 2018

                                                5/23/2018

                                                Why is there a no star option?? Everything below has happened to me, and I have not been here a year yet. Please, do yourself a favor, and keep looking. I do not normally post reviews, but I guarantee you will regret ignoring this review.… See More >
                                                  Review Author Icon

                                                  Summer2017!

                                                  Resident 2017

                                                  11/1/2017

                                                  I have lived here for 6 months and I love this property. The office staff is amazing. The maintenance could use some help but this property is old. I know that the property is getting ready to go through some renovations so I am excited… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Some breed restrictions. Pitbull, German Shepherd, Akita, Malamute, Doberman, Rottweiler, Chow as well as all variations and mixes.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 2" Faux Wood Blinds
                                                    • Faux Wood Flooring
                                                    • Fitness Center
                                                    • High End Appliances
                                                    • Package Receiving Service
                                                    • Patio
                                                    • Pet Agility Park
                                                    • Pool
                                                    • Premium Countertops
                                                    • Private Balcony
                                                    • Separate Informal Dining Area
                                                    • Short Term Lease Available
                                                    • Smart Home Technology Systems
                                                    • Smart Lights
                                                    • Tiled Backsplash in Kitchen
                                                    • USB Charging Outlets in Living Areas
                                                    • Valet Trash Service
                                                    • View
                                                    • Walk In Closets
                                                    • amazing location. near shopping, entertainment and restaurants
                                                    • gorgeous outdoor game area
                                                    • monthly resident events hosted by apartment life
                                                    • smart energy saving thermostat
                                                    • two (2) barbeque areas
                                                    • zen-like hammock garden
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                                                    Leasing

                                                    Your desert oasis awaits at Cala Paradise Valley Apartments. Unparalleled natural beauty surrounds the community, located in this historic Maricopa County neighborhood and burrowed along the mountains, you are sure to find the relaxation and lifestyle you have only dreamed about. Cala Paradise Valley has an impressive offering of 1 and 2 bedroom apartment homes that are fully appointed with ample closet space, wood-style flooring, and mosaic tile kitchen backsplashes. Enjoy your own private patio to relax on late fall evenings with a glass of wine. Lavish in our luxe amenities including our shimmering pool and fitness center, or spread out on our landscaped grounds and shaded outdoor sundeck. In addition, you will find Cala Paradise Valley s proximity to local shopping, dining and entertainment makes our centralized location hard to beat.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Haven Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 84 number of votes by renters, Cala Paradise Valley is currently rated 3 out of 5 stars.
                                                    Cala Paradise Valley is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Cala Paradise Valley is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Cala Paradise Valley is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Cala Paradise Valley is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Cala Paradise Valley is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Cala Paradise Valley is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Haven Residential
                                                    Animal type not listed Allowed
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: Some breed restrictions. Pitbull, German Shepherd, Akita, Malamute, Doberman, Rottweiler, Chow as well as all variations and mixes.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Special Pricing Available Contact our leasing team for details. *Restrictions and select units may apply

                                                    Contact Property

                                                    Cala Paradise Valley

                                                    March 2024

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                                                    Cala Paradise Valley is a 590 - 864 sq. ft. apartment in Phoenix in zip code 85032. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,195 - $1,940. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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