Review History for anonymous

Avalon at Clearwater


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anonymous

Resident 2004

8/27/2004

My husband and I have lived at these apartments for about 7 months now. I have nothing good to say. When I first moved in I was told that the gate would be working within three months. Still not working. The carpet was suppose to be replaced. Still not done. They wet the carpet(supposably cleaned them)a few days before so it was still wet when we moved in. There were still stains in the carpet which I have attempted to clean my self with no luck. We were also told that they would be getting new pool furniture. We just got that. While speaking to other tenants they were promised that furniture last summer. Promises are being made but not kept. <br><br>Maintence:<br>Our microwave had blown out one day. So the next day I put in a job order. A month later after numerous calls and questions I got my microwave. I was told I was going to get a new microwave but instead they just went to a vacant apartment and took one and gave it to me. Also my toilet was coming loose from the base and it took them two weeks to get the maintence guy to come put some caulk around it. A few months ago I had a beehive outside my patio which I reported to the office. I also informed that my husband was allergic to them. It took them about a month to get rid of it. They obviously didn't care that my husband could have died if he got bit by one.<br><br>Office Staff:<br>Where do I begin with them. Where do they find them? They are rude, unprofessional, not curtious, liars, and prejudice. The turn around of staffing is unbelievable. Every coulpe of months there is a new manager. From one to the other no one knows what is going on. Due to them not communicating they always blame the prior manager on what is wrong. But nothing is ever resolved. The owners seem so be ficticous because when you try to contact someone there is no one there. Of course just getting the number for the owners is ridiculous. The office staff won't give it to you. So your left with no one to address these issues to. They need to a hire a competent staff with culture sensitivity training.<br><br>Safety:<br>We recently had a black out that lasted 2 hours. The emergency lights were not working. The ally ways are very dark and there is a corner area where they need to install a flood light for safety. They ally ways are always dirty. There is only one trash compactor for the whole complex. It is just disgusting. <br><br>Communications:<br>When you move in there is no package stating the rules and regulations for this property. All you get is a copy of your lease. They have no monthly calender so you never know what is going on. This would be nice so we know who is working here this month. The attitude in the office is one of inconvience to the office. They seem like were are just pestering them with our issues. The business center has never worked to my knowledge. The weight room needs to be updated with newer equipment. Then equipment in there now is not safe. The laundry rooms dryers are ridiculous. They don't dry. All this has been told to managment but nothing has been done.<br><br>Pets:<br>So many people here have pets and they walk them all over the complex and do not pick up after them. So most of the time you see the piles of poo with the flies all over them. So in the evenings you need to be extra carefull where you step. <br><br>Tenants:<br>The tenants are great, friendly, and generous. Unlike the staff. <br><br>So my overall opinion is that you never move here. I can't wait for my lease to be up so I can leave. Unless there is a miracle happens I out of here.

    Review 28 out of 39

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    Avalon at Clearwater

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