Review History for anonymous

The Reserve at Mandarin


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anonymous

Resident 2004 - 2005

6/27/2005

These apartments are horrible! When I moved in during the middle of summer, the A/C didn't work and it wasn't fixed for 2 weeks! Apartment complex advertised as a "gated community" however the gates never worked. The speed bumps going into the complex are 1/2 broken and where it broke a pot hole formed which they didn't fix for weeks either! Now they are just ripping them out, I'm glad I paid the extra money for gate cards! The grounds and exterior of apartments are not maintained. After a long and strenuous battle to get the A/C fixed, a week later the main circuit breaker in the apartment blew and I lost all of my power. The office wasn't open at the time so I had to deal with the emergency maintenance which is even worse. I told them that I would want my money back for any groceries that spoiled because of the shoddy "emergency service" they never provided and I was told that renters insurance should take care of that and if not tough luck. RENTERS INSURANCE DOESN'T COVER WHAT THE APARTMENT COMPLEX IS SUPPOSED TO PROVIDE! The maintenance guy that was on call said he lived over 45 minutes away! Nice emergency reaction time. One out of two spa areas has never worked and all of the gym equipment is never taken care of. I highly recommend looking elsewhere, just as many different mangement groups for these apartments have. You never know if the people you talked to last week are still employed there. Oh and by the way, these apartments are over 18 years old! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! The A/C unit now leakes inside the apartment and toilet leaks and they still haven't fixed it, going on 2 weeks again. Oh yea and the mangement never works with you, they would rather lie to you than to actually do their job! I think anyone that gives this place more than a 1 should have their head examined or get off the drugs. I would give a negative score if I could. One more thing, they moved me into an apartment that had the water heater explode which caused a lot of mold which I didn't find out until after I moved in and signed the lease. I would have both of my legs broken before ever living here again!

    Review 227 out of 251

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    The Reserve at Mandarin

    March 2024

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