Review History for anonymous

Tzadik Millennium


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anonymous

prospectiveVisited 2013

10/29/2013

HORRIBLE!!! STAY AWAY. I went in 3 times before submitting the application. They require the application fee AND deposit up front. They DO NOT inform you of anything and they play with the words when you ask them valid questions. They fail to inform you of such things like deposit might be higher than what they tell you. They tell you it takes them 3-5 days to process the application, I found out why, staff is always taking days off, they never call you to advise you how the process is going and if you call them they get aggravated and they tell you they are "working on it". When they finally finish processing it you are supposed to be a mind reader, cause once again they do NOT call you. I called them and they said we were "likely approved" but deposit had to be higher. Knowing I signed a paper stating that I have 24 hours of such "approval" to collect my deposit I hurried in to tell them I no longer wanted to live there because of how unprofessional they were. The supervisor now tells me that my deposit is nonrefundable for being approved. I told them that I was approved under false pretenses and even showed them the paper stating within 24hours my deposit was refundable. She kept going in and out an office, the property manager. I advised the supervisor to please let me talk to her, and she said the manager wouldn't talk to me. I was getting mad because if it wasn't for my calling them, for the 4th or 5th time I would have never even heard from them, not to mention know I was "liekly approved". After 30mins of the leasing agent going in and out the manager's office, the manager finally came out but only to kick me out!!! They are not friendly at all, they do not explain their process, they do not disclose any information of why deposit might be higher, they steal money, and when you ask them for your paperwork, even though is yours with your information they deny it and kick you out. Take it from me, go somewhere else, you will hate yourself for doing business with such people.

    Review 17 out of 28

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    Tzadik Millennium

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