Review History for 32407

Stone Harbor


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32407

Resident 2011

3/1/2011

I was following a link and came across superpages.com and a thread that had reviews of Stone Harbor which is our sister community here in PCB. Same developer and same Concord Management company that built and manages Nautilus Cove, 2 miles from Stone Harbor. Below are reproduced three ratings of that community on this site: http://tinyurl.com/48htn6t All the other rating sites I found are also negative, there are a few exceptions that seem to have been posted by the management. I think you could discount such flowery endorsements. If you are wondering about Concord Management you might take a look at their flagship HQ in Orlando which is NorthBridge Apartments, that is where they have their main office for Concord, the BBB ratesd that place as an 'F' and there are loads of complaints about it also, for Concord generally see: http://northbridgesucks.blogspot.com/ User Reviews of Stone Harbor in Panama City Beach- Feb 22, 2011 by Guest64584 Feb 22, 2011 Do not even attempt to move in here! We waited an extra month to move just so that we could get a 4 bedroom apartment here and in that time it was nothing but problems! They rarely answer the phone and NEVER return phone calls or emails. I literally sat outside and called them. When no one answered, I went inside to find three people working but not answering the phones. Also, it seemed like it was constantly one problem after another with the information they needed just to get the application approved. And, like another reviewer, our apartment was leased out from under us! One week before we were to move, I discovered they had given our 4 bedroom to someone else and was just going to put us in a 3 bedroom. Did they think we would not notice that our apartment was missing a bedroom and bathroom?? I found this out after driving 3 hours to get to the apartment just to try to get a form that was supposed to be emailed to me. Why did they not tell us during one of the many phone calls?? Oct 21, 2010 by Guest22476 Oct 21, 2010 You do not want to move into this complex. The girls in the office could care less about any issues you have, and they will lose your rent several times over the years you live here. People are running out the door of this place due to poor customer service. They care more about how they look than the business they are trying to run. May 29, 2009 by Guest62832 May 29, 2009 It was a great place to live a year ago but since there is all new management in the office the community has gone down as the just don't seem to take pride in the community. It is like a revolving door of people coming and going due to poor management. The maintenancee crew is great! It is the people in the office who don't seem to care. Just wish we had Ms. Kim back in the office as she was very much involved in the community and made sure everyone followed the rules which people respected and the community was a great place to live but now it is not a place I want to stay and am looking for a better maintained community to move to.

    Review 18 out of 18

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    Stone Harbor

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