Review History for anonymous

Legacy at Crystal Lake


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anonymous

Resident ā€¢ 2012 - 2014

4/7/2014

Be prepared to be treated as invisible after submitting notice of move out date and paying the rent for the last month. Multiple maintenance requests for the same issue simply ignored. Probably because the management/maintenance knows we are moving out at the end of the month and can't be bothered to respond ie. fix a washer that does not spin. Previously, over the almost 2 years here, maintenance requests were completed within 1-3 days. It's now been over a week and no one has come to fix washer, so clothes remain dirty even after a full normal washing cycle. Submitting 2 online maintenance requests and going to the leasing office personally, have not helped so maybe this review will get their attention. Also, leasing office is understaffed, especially when residents need to pay rent on the first 2 days of each month. $10 fee for paying rent online so everyone has to personally hand the check to someone at the office to avoid extra charge.

    Review 22 out of 111

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    Legacy at Crystal Lake

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