Review History for anonymous

Luxe at 1820


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anonymous

Resident ā€¢ 2009 - 2013

7/22/2013

I have been living here since the complex opened in 2009. Although some complaints I do agree with, parking, high rent, smoking. Even though it has not been an issue for me. I have seen people smoking on the grounds but usually they head over to the parkway by the street off the complex property. Parking on weekends and anytime after 7pm can be difficult to find near my building. Sometimes I have to park near the pool or a building away. But overall I can find something nearby. As far as the complaints on the maintenance and the staff I have never had an issue with either. Whenever I have had anything wrong with my apartment they have always come out to fix the problem. When I first moved in the AC wasn't working. Probably because no one had ever lived in my unit before and it may not have been turned on. They came out that day to fix the problem. Over the course of the 4 years I have been here I have had minor situations that I have called to fix. AC, my dishwasher was retaining water and they came out the very next day to fix the problem. Recently I have had an issue with bugs and the main office staff was on point with getting pest control out the next day to assess the issue and now are coming back to take care of any residual issues. Every time I have called the office or gone in they have always greeted me with a smile and treated every issue with a sense of urgency. Maybe I have just been lucky but I am very happy with my time I have lived here and don't have any plans on trying to find another cheaper place that doesn't offer the customer service I have received. I have heard many complaints about the noise in the apartments but only a handful of times have I heard the people that live below me and that's just when the old tenants were fighting. Could be because I live on the 3rd floor but I don't have any complaints on the noise issue.

    Review 176 out of 206

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