Review History for Breannacarzoo

Azure Winter Park


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Breannacarzoo

Resident 2009

6/22/2009

Cockroaches, No Air Conditioning

Disrespectful Office Staff, Cockroaches coming from the air vents, and no air conditioning because maintence says "it is bad roofing that does not keep the heat out" They also make claims of little things like granite counter-tops, which is really just wood with a granite looking wallpaper stuck straight on. I have lived here since October. I have recently transfered into a new apartment because my other apartment was infested with cockoaches. They were coming through the air vents, in all my food in the kitchen cabinets so I could no longer use my kitchen, and in my bathoom.(Most disturbing was when finding one sitting on the roll of toilet paper.) I was excited to be transfered to a new unit, although to my dismay, the air conditioning does not work here. I have tried for two weeks to have this problem fixed, yet it is still eighty degrees in my apartment. I finally had a meeting with maintence to go over the issue, and he explained to me that the air conditioning unit is fine, and that there is no problem. The problems with the apartment are not the worst problems I have here. The disrespect from the office staff astonishes me. I can not believe I sat down for a professional meeting with the Manager of Azure Winter Park to have her laugh and tell me that I was going to get no where in life. I also had office staff raise their voice and blantantly ignore me when all I want is solutions to the problem in the apartment. I am disgusted by their attitudes and behavoirs, and their hesitation to get anything fixed. To tell me that there is no cockroach problems in this apartment, and that my air conditioning in my apartment is working fine are outright lies, and frusterating to not only me but to other tenants. I do not appreciate being told that I am to live in an eighty degree apartment during one hundred degree weather with heat advisorys. I also do no appreciate all of the cockroaches I have found in the most unwelcome places in my apartment. And I most of all do not appreciate the disrespect from all of the Azure Winter Park staff.

    Review 50 out of 97

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