Sorelle Apartments
#9,049 #176 #612

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Sorelle Apartments

2399 Parkland Drive Northeast, Atlanta, GA 30324
(117 Reviews)
$1,194 - $2,287/mo
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Floor Plans & Pricing

Studio

Sorelle

Studio, 1 Bath | 578 sq. ft.

$1,214 - $1,377

2 Available Units

See Floor Plan Details

1 Bedroom

Destiny

1 Bed, 1 Bath | 745 sq. ft.

$1,194 - $1,487

5 Available Units

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Zola

1 Bed, 1 Bath | 624 sq. ft.

$1,226 - $1,403

5 Available Units

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Dior

1 Bed, 1 Bath | 811 sq. ft.

$1,270 - $1,471

5 Available Units

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Giselle

1 Bed, 1 Bath | 697 sq. ft.

$1,256 - $1,393

3 Available Units

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Paris

1 Bed, 1 Bath | 881 sq. ft.

$1,367 - $1,534

2 Available Units

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Bailey

1 Bed, 1 Bath | 871 sq. ft.

$1,432 - $1,504

1 Available Unit

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2 Bedrooms

Clair

2 Beds, 2 Baths | 953 sq. ft.

$1,512 - $1,700

5 Available Units

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Cherie

2 Beds, 2 Baths | 1,069 sq. ft.

$1,539 - $1,726

5 Available Units

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Devin

2 Beds, 2 Baths | 1,169 sq. ft.

$1,730 - $1,896

3 Available Units

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Mason

2 Beds, 2 Baths | 1,177 sq. ft.

$1,838 - $1,898

2 Available Units

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Avery

2 Beds, 2 Baths | 1,093 sq. ft.

$1,660 - $1,797

1 Available Unit

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Desiree

2 Beds, 2 Baths | 1,218 sq. ft.

$1,750 - $1,860

1 Available Unit

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Lili

2 Beds, 2 Baths | 1,177 sq. ft.

$1,801 - $1,886

1 Available Unit

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Macy

2 Beds, 2 Baths | 1,292 sq. ft.

$1,662 - $1,837

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Romeo

2 Beds, 2 Baths | 1,295 sq. ft.

$1,938 - $2,287

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

B

Review Ratings

Noise

3.5

Grounds

3.3

Safety

2.9

Office Staff

3.2

Maintenance

3.8

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

16

Manager’s Review Engagement

C+

Percentage of reviews responded to

56.25%

Manager’s Review Reply Time

F

Average time to respond to reviews

121.31 days

View Community Timeline
View Community Timeline

Sorelle Apartments Reviews

(111)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1213917

Verified Resident • 2022 - 2023

1/4/2024

0/10 recommend living here. The staff is not helpful and does not care about the residents, they just want your money. The building is disgusting, bugs everywhere, and the doors and gates are always broken causing a safety issue.

    Manager

    1/11/2024

    Sorelle Apartments
    Thank you for making us aware of your concerns with our customer service and upkeep. Our team members pride themselves on their ability to serve our residents to their satisfaction, so we are sorry that you have not been as pleased with your experiences as of late. We want to restore your confidence in our management, so please email us at sorelle@berkshireresi.com for further assistance. We look forward to hearing from you.

    Updated Review

    Review Author Icon

    Resident 443292

    Verified Resident • 2011 - 2023

    12/17/2023

    A decent location that has room for improvement, particularly in fostering active listening, care, and connection across the entire team. Dealing with repetitive communication or follow-ups can be frustrating and time-consuming. When issues arise, let's aim to promptly find and implement solutions whenever possible.

      Manager

      2/2/2024

      Sorelle Apartments
      Thank you for taking the time to rate our community. We are eager to learn more about your experiences so we may improve. At your earliest convenience, please email us at sorelle@berkshireresi.com.
      Review Author Icon

      Resident 1200515

      Verified Resident • 2022 - 2023

      11/18/2023

      From the leasing staff to the maintenance staff are nothing short of PHENOMENAL! When the maintenance couldn’t resolve my issue he immediately got his supervisor and they made sure I was taken care of before the close of business!… See More >
        Manager

        11/24/2023

        Sorelle Apartments
        Wow! Your review truly means so much to us. Our team is proud to serve you and ensure the best in apartment living here at Sorelle. It's feedback like yours that reminds us why we do what we do, and we are always here for you! Thank you.

        Updated Review

        Review Author Icon

        Resident 1136476

        Verified Resident • 2023

        11/8/2023

        The property is not the best place to live for the price that you pay each month. Pool hadn’t been opened all summer, but opened in the fall. Trash chute is always overflowing with garbage bull items included. Management isn’t accommodating to… See More >
          Manager

          11/24/2023

          Sorelle Apartments
          We completely understand your concerns and want to assure you that we are taking these matters extremely seriously. Will you contact our Property Manager at sorelle@berkshireresi.com at your earliest convenience? We would like to work towards resolving these issues and look forward to speaking with you.
          Review Author Icon

          Resident 1195920

          Verified Resident • 2013 - 2023

          11/4/2023

          Experience here is OK, but it could improve, but overall is average but good. I put all of the details within the survey of how the property could improve… But things are good, the community is safe, there just needs to be some internal faceless… See More >

            Updated Review

            Review Author Icon

            Resident 1154131

            Verified Resident • 2021 - 2023

            10/31/2023

            The new parking requirements are selfish. I never have visitors but I feel sorry for the people who have long distance relationships that visit during weekends or family that come visit more than just holidays. Customer Service. The times I have spoken to the new… See More >
              Manager

              11/24/2023

              Sorelle Apartments
              Thank you for taking the time to give us your feedback. We apologize for the inconvenience this has caused. We would like to obtain additional information from you, please reach out to us at sorelle@berkshireresi.com. We look forward to hearing from you.
              Review Author Icon

              Resident 1194012

              Verified Resident • 2023

              10/29/2023

              Moving was a NIGHTMARE. my move in date was changed 3 times. That means I had to change all of my arrangements for moving 3 times. As a result I've signed 3 leases prior to move in, missed multiple days of work in addition to… See More >
                Review Author Icon

                Resident 1193470

                Verified Resident • 2022 - 2023

                10/27/2023

                The community needs to improve a lot. management is terrible. They do not solve even basic problems. The hallway from building 1 is always dirty with dusty and lots of time trash. Pool stayed closed the full summer and no one gave an estimated time… See More >

                  Updated Review

                  Review Author Icon

                  Resident 1152908

                  Verified Resident • 2021 - 2023

                  10/5/2023

                  My experience living here before new mnagement was awful. This new mamangement seems to care, work very quick, and respond back to emails within 1-2 business days. I'm moving out of state, but if not i would've stayed with this new crew. Shoutout to Becky… See More >
                    Manager

                    11/23/2023

                    Sorelle Apartments
                    Wow! Your review truly means so much to us. Our team is proud to serve you and ensure the best in apartment living here at Sorelle. It's feedback like yours that reminds us why we do what we do, and we are always here for you! Thank you.

                    Updated Review

                    Review Author Icon

                    Resident 1164950

                    Verified Resident • 2022 - 2023

                    10/2/2023

                    It is a cozy and beautiful complex,areas around the complex to have and take your pet for a walk, supermarkets, restaurants, fedex, ross, shopping centers, banking areas, gym, Martha bus area, and a large parking lot for residents

                      Manager

                      11/23/2023

                      Sorelle Apartments
                      Thank you for taking a moment to share your thoughts and experience. If you'd like to discuss your feedback in greater detail, please contact our Property Manager at apowell@berkshireresi.com. We're always happy to help!
                      Review Author Icon

                      Resident 1182046

                      Verified Resident • 2023

                      9/19/2023

                      I love Sorelle! Fantastic community and beautiful apartment! Thank you to the Sorelle staff especially Gigi for everything you do! I absolutely love living here and am so glad I chose Sorelle. Neighborhood is great and location is central.

                        Manager

                        11/23/2023

                        Sorelle Apartments
                        Thank you for the stellar review! It is always rewarding to hear that our residents are thoroughly enjoying their stay with us. We look forward to serving you throughout your time at Sorelle.
                        Review Author Icon

                        Resident 1182032

                        Verified Resident • 2022 - 2023

                        9/19/2023

                        The office staff is great to work with. I really enjoy my apartment. It is spacious and very nice for the price. Convient to downtown and other metro counties. I have have no issues with the community and most tenants that I run into are… See More >
                          Manager

                          11/23/2023

                          Sorelle Apartments
                          We so appreciate your 4-star review! Our team is truly humbled to read that you’ve had such a wonderful living experience in our community. We value your kind feedback and hope that you continue having a positive experience with us moving forward.
                          Review Author Icon

                          Resident 1170760

                          Verified Resident • 2022 - 2023

                          8/16/2023

                          I don't recommend for anyone to move here. I think that if we have maintenance problems in our apartment and we request repairs we have to be attended to, if we look for the leasing office through email or telephone or through the portal we… See More >
                            Review Author Icon

                            Resident 1162597

                            Verified Resident • 2019 - 2023

                            7/24/2023

                            See previous comments in survey regarding security and overall condition of common areas and stairwells. Embarrassing to bring guests in thru filthy stairwell entrances. Problems w mail being lost. Packages stolen.

                              Review Author Icon

                              Resident 1137500

                              Verified Resident • 2018 - 2023

                              5/5/2023

                              Overall the experience has been pleasant. Management and other staff are attentive and friendly. Grounds are well kept. No issues of concern. I feel safe and secure within the community. I do appreciate the added security at night.

                                Review Author Icon

                                Resident 1125484

                                Verified Resident • 2022 - 2023

                                3/27/2023

                                I can’t wait to move, I hate living here. If you live in the top floor, you will be directly under the air conditioning units. It is loud every single month of the year, even in the winter. They said I was able to move,… See More >
                                  Review Author Icon

                                  Resident 1125041

                                  Verified Resident • 2021 - 2023

                                  3/25/2023

                                  Not at this time. Communication is poor. They don’t work with you through changes with the economy…. Ffffffgggggggvggvvvvvvgggggggggggggggvvgggggvvvvvvvvvvvvvvv… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident • 2022

                                    7/26/2022

                                    Terrible Communication

                                    Complex was okay when I first moved in. Now, they never communicate with their tenants. They never answer the emergency line or the office phone... EVEN during office hours. Pool is randomly closed often, and they never say why. Elevators are expired. Treadmill in gym… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident • 2019 - 2021

                                      10/30/2021

                                      This Neighborhood is not safe and the security is part time. The Gate is broken three fourths of the year. People see drugs out of here High traffic area and people can easily access any building. Literally had a homeless person sitting in front of… See More >
                                        Review Author Icon

                                        anonymous

                                        Resident • 2017 - 2020

                                        11/28/2020

                                        Lived at this place for 2 1/2 years. Quiet resident and always paid rent on time. However, management does not care about you and they will lie to your face while taking your money. Dirty hallways and staircases (vomit and feces) fire alarm gets pulled… See More >
                                          Manager

                                          12/1/2020

                                          Sorelle Apartments
                                          Hi there, we appreciate your feedback. We are truly sorry for any inconveniences you experienced in our community. Although you are no longer a resident, we would appreciate the chance to speak with you regarding your time at Sorelle. Please contact us at your earliest convenience so that we may resolve any of the lingering issues listed in your review. We look forward to speaking with you. Sincerely, Tyrell M., Community Manager sorellemgr@pinnacleliving.com
                                          Review Author Icon

                                          Resident 533593

                                          Verified Resident • 2018

                                          8/28/2018

                                          I am really enjoying this new experience at sorelle. Its close to everything including marta kroger target. The area is so clean and quite . I really recommend for those wanna saving time and money by using mart

                                            Review Author Icon

                                            Resident 526536

                                            Verified Resident • 2016 - 2018

                                            8/13/2018

                                            Constant trash in hallways, elevators and stairwells. The trash dump site is always bordering on a health and safety concern. I've considered calling the city numerous times. The apartment units themselves are great which is what attracted me to the building in the… See More >
                                              Manager

                                              8/14/2018

                                              Sorelle Apartments
                                              Thank you for your review. We experienced an issue with our trash hauler last week, but the issue should be resolved. We are working on improving the grounds and appreciate your feedback.
                                              Review Author Icon

                                              Resident 507122

                                              Verified Resident • 2015 - 2018

                                              6/30/2018

                                              Continued Excellent Customer Service Professionalism embodies the entire staff Maintaining of property is excellent as well & there are very few security issues. I would definitely recommend individuals to this stellar community

                                                Manager

                                                7/17/2018

                                                Sorelle Apartments
                                                Thank you again for taking the time to write the great review! We appreciate having you as part of our community.
                                                Review Author Icon

                                                Resident 498507

                                                Verified Resident • 2008 - 2018

                                                6/11/2018

                                                I have really LOVED living at the Sorelle Apartments! I have lived here 3x. I was one of the first residents when it was built and every time I leave I come right back. There is not a better more convenient location with all of… See More >
                                                  Manager

                                                  6/20/2018

                                                  Sorelle Apartments
                                                  We appreciate your kind words and positive feedback. Thank you for being a part of our community.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident • 2018

                                                  6/10/2018

                                                  Awesome location and wonderful staff. I would definitely recommend this community to my friends and family. The price is perfect. I love how the accommate dogs. I have a puppy and there are lots of places for him to play away from the amenities

                                                    Manager

                                                    6/14/2018

                                                    Sorelle Apartments
                                                    Yay! So happy that you are satisfied. We are looking forward to your referrals. We are always striving to do better.

                                                    Features & Amenities

                                                    Laundry
                                                    • Full Size Washer and Dryer Included
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Black Appliances
                                                    • Blinds
                                                    • Built-in Bookcases
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Computer Alcove
                                                    • Courtyard
                                                    • Dial-up Internet Access
                                                    • Dog Park
                                                    • Faux Wood Flooring
                                                    • Fitness Center
                                                    • Game Room with Billiards Table
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Grilling Area
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Maple Wood Cabinetry
                                                    • Microwave
                                                    • Pets Allowed
                                                    • Pool
                                                    • Premium Carpet
                                                    • TV Lounge
                                                    • Vanity with Double Sinks
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                                                    Leasing

                                                    Sorelle
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Berkshire Communities LLC.

                                                    B+
                                                    B+
                                                    Communities
                                                    111

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 117 number of votes by renters, Sorelle Apartments is currently rated 3.4 out of 5 stars.
                                                    Sorelle Apartments is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Sorelle Apartments is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Sorelle Apartments is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Sorelle Apartments is rated 2.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Sorelle Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Sorelle Apartments is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 56.25% of their community reviews in the past year.
                                                    Managers have replied within 121.31 days to their community reviews in the past year.
                                                    Berkshire Communities LLC.
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Sorelle Apartments

                                                    March 2024

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                                                    Sorelle Apartments is a 578 - 1,295 sq. ft. apartment in Atlanta in zip code 30324. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,194 - $2,287. Nearby cities include Brookhaven, Vinings, Decatur, Mableton, and Avondale Estates.

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