WOW !! I am So Sorry to hear all this. Please know that it is not our Intention to make you unhappy here but rather maybe give you a good home. if that has not been taken care of I sincerely apologize. i know that we ordered a new Dishwasher for you. please give me an Opportunity to show that we care and would love the chance to make it right. you may make an appointment and come speak with me Justin. I am Ella the property manager.