I would like to begin by stating that I have not had the roach problem here that I had at a more expensive gated community. That alone is a big plus to me. Due to a bad situation with a roommate, I was looking for a place to live 2 days before Christmas. Jasmine staff was helpful, friendly and explained everything up front. You will find that if you pay attention and read all the fine print in the contract and/or ask questions, there will not be any surprises. Yes, you have to pay for water and trash, etc. but all apts in Atlanta charge for this whether it is a set amount, part of the rent, etc. It is Atlanta after all... Every time I've needed something, they have come that day and even showed up at midnight for an emergency call. I have not had a problem with mold or pest infestations. I live on a first floor and it IS hard to heat during the winter...bad insulation. Appliances aren't brand new but they work. Occasionally I can hear my neighbors but not that often, mostly surrounded by 9 to 5 crowd. Really, I can't think of much else to complain about. If you can't afford Buckingham Palace this is a nice suburban place to live.