Review History for teague0115

13Ten Apartments


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teague0115

Resident ā€¢ 2012 - 2014

2/3/2014

I live in this apartment community, in this community we have had the constant problem with the water being shut off. Are water has been off since 2/2/14 at 1pm. I contacted the apartment leasing office at 9:09am 2/3/14. I spoke to a lady in the office that claimed she had no idea what was going on, that Dekalb County just shut the water off without notification. I contacted Dekalb County Water, spoke to them, for them to tell me that the Supervisor for the water was at are apartment complex 2/1/14 afternoon letting the leasing office manager know that there is a VERY bad sewage back up that is a health hazard to the community. That the apartment complex needed to get their plumbers on the grounds to fix the problem by 2/2/14 or they would shut it off. So on 2/2/14 they shut it off because nothing at all was taken care of. Dekalb County also let me know that they have been on the grounds several times to inform them of the health hazard, told me to call Health Department as well. I am a expecting mother with a 8 year old that pays her bills on time and shouldn t have to worry about having NO water. Went to a family member s house to shower and get ready with my son. The people of the community want them exposed, they are not taking care of the issue at all. There are OVER 1,000 units on this property with no water. You call the emergency maintenance number 1-877-292-5137 and it is disconnected. Went to the office and they had this nonchalant attitude because of course it does not affect them. Tried to talk to the supervisor and she went in her office and closed the door, did not want to talk to the tenants. She sent the 1 security guard of the entire complex there to keep people from entering the leasing office to discuss the issue. PLEASE PLEASE contact me so we can get this apartment complex exposed.
    Manager

    2/11/2014

    13Ten Apartments
    At this time we have completed the major repairs that caused the extended water shut off on the property and hope we do not experience another emergency of this type. We apologize for the inconvenience the repairs caused and would like to speak with you directly to discuss your concerns with the emergency water shut off. Please feel free to contact me at 770.498.4281 Sincerely, Korie Dixon

    Review 110 out of 304

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    13Ten Apartments

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