Review History for New_Gtown

Avana Red Run


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New_Gtown

Resident 2006 - 2008

1/18/2009

I've been dying to do this review, but I wanted to wait until after I moved out and got my security deposit back. When I moved in (2006), I was impressed Dolben's rigorous screening of tenants that kept the neighborhood good compared to the neighboring apt complexes on Lakeside Blvd. That's when I wrote the "Made the right choice" review in 2006. (Lost my old info, so had to make a new username.) Then JPI management took over, and it all went down the toilet. I'm not a demanding tenant. I am happy if I can just pay my rent with no hassle and get a decent place to live in exchange. I shouldn't even need to visit the rental office. But, when your JPI water bill doesn't arrive until after the water/rent payment is due (happens regularly), you have no choice but to go to the office to find out how much you owe. And the JPI-run rental office is rude, unresponsive, and incompetent. One day, I got a strongly worded notice on the door demanding almost $500 in fees for the "unreported dog" that they discovered during an inspection. The thing is: I never had any pet. When I called the rental office, they rudely insisted that they made no mistake. Now, how do you prove that you don't have a dog exactly? I sent them a certified letter insisting again that I never had any pets and that they correct the mistake. I also asked that they respond in writing so I could have a record in case of further problems. (A fair request, I think.) Of course, although the charge was removed, I never got any response or apology. What a hassle it was! Red Run is now so desperate for tenants that they plaster the neighborhood with roadside signs and banners every weekend. And they are taking anybody. There are more obnoxious people in the parking lots, people drinking alcohol out of brown paper bags, more trash in the neighborhood, more vandalism. Several times over the last 3 months there have been Baltimore County court notices on the bulletin boards for people who aren't paying their rent. All of these problems are accelerating the move-outs of the decent tenants and forcing management to fill the space with more bad tenants. A vicious circle likely to get worse and worse. The property is owned by Rreef, a stock market company... so there is no real owner to complain to either. And the garbage is almost always overflowing the dumpsters because Red Run contracts with the cheapest garbage company they can find. The drivers won't pick up the garbage unless the Red Run crew has opened the dumpster gates for them. Yet, the staff often forgets to do this. I have been lucky not to need much maintenance help, but the speed of service calls has also gotten worse. And lack of grounds/facilities maintenance is becoming clear. Red Run is still not the worst place in Owings Mills, but it fell below my standards and that is why I moved out. If you do choose to rent here, avoid the apartments overlooking Lakeside Blvd, traffic noise from the speeding cars is constant even late at night.

Review 167 out of 216

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