Review History for anonymous

Volterra Apartments


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anonymous

Resident 2011 - 2013

2/20/2014

My rating is based on our time there prior to the management changeover. When we moved there in 2011, Estates was wonderful. The apartment wasn't especially big, but it was well built and maintained. The best part about living there was the staff. They were second to none. The head maintenance (Sandy I think) responded to every inquiry in record time and the front office (Tikka and Doreen) was always able to work with us on whatever we needed. The grounds were mostly well kept and looked nice. The only issue was lots of dog poop. But I don't blame the staff since it really was just too much to keep up with. Too many lazy dog owners who probably shouldn't own dogs. We pick up after ours every time without fail. After the management changeover to Druckner, things went downhill FAST. We didn't hear one peep from the new front office in the first 3 months (Sandy still responded though). The grounds looked barely kept up and no one was willing to say when things would return to normal. It was still bad when we left in Aug 2013. The last problem we had was after we left, they tried to stick us with the cost of replacing the entire carpet just because we had a dog and they thought we'd just accept it. Nice try guys.

    Review 62 out of 143

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