Review History for anonymous

Glo Las Vegas


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anonymous

Resident 2009 - 2010

4/18/2010

We were excited to live here... until management changed. My first complaint is about parking. BEFORE management changed, parking was included with our rent/lease. Now, they want to change $25/month to park under their little aluminum cover. When I called to inquire, all the lady could say was, "That's just how it is now." Page 10 of the lease: "Resident understands that residents will be allowed one (1) parking permit per apartment and replacement permits will be $25.00 each." So no, that's not just "how it is." If they want to charge us for parking, they should have sent everyone an addendum to the lease that we must all sign. The next big issue is mailing. If you order a package, they leave it with the office staff. ...and office staff does not call to inform you about your package. What if it was an unexpected gift? We would have no idea until the sender called us to ask why we haven't said thank you! Another thing we had before management changed: security. True, all he did was sit around, but at least he was here. At 9PM we had a scammer come to our door. She was trying really hard to sell "magazines" and basically pleaded for money after we were resisting. When I called the office to ask about our security guard, she said that we no longer have one and that I should call the police and the office "next time." -- Additional proof we needed security: the rent drop box was broken into and everyone's checks were stolen. Those gates are useless. People who don't have remotes or know the keypad wait at the gates for others to open. Once there was a line of three cars! Also, almost every other week some pizzeria/etc leaves their coupons on everyone's door step. Is it supposed to be my responsibility to call them up and tell them to stop? The landscaping is nice, I applaud the maintenance men for that, but they lack on some things. They should tidy up the hallways, sweeping away leaves/coupon debris. Sometimes the hallways smell weird. The apartment below us used to be occupied, but almost instantly they were gone on what we suspect was a mold problem (they had one of those things on the window that sucks out the air). Whatever renovations they were doing in there, the workers broke a fluorescent bulb on the stairway and NEVER CLEANED IT UP. What if I cut my foot? Or a child? Or a dog? Irresponsible. The last annoyance would be the the party fliers the office sends out. "Come join us at PTs! Drinks on us!" Yeah, it's on you guys because you charge for parking and other obtuse "administrative" fees. For shame.

    Review 43 out of 45

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