Review History for anonymous

Twain Estates


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anonymous

Resident 2007

11/26/2007

I simply don t know where to begin describing this place. If I listed every problem I have had, you would surely think I was exaggerating. To sum up my experience here, I will say this is the worst place I have ever lived and I do not recommend it to anyone. I first chose Twain Estates because the apartments were somewhat larger than others in the same price range and the grounds looked neat. I moved here from out of state and was unable to view my actual apartment before moving, instead I was shown the model apartment. This has since felt a bit like bait and switch - though the floor plans are the same, the apartment I was given was in a significantly worse state than the model the carpets were stained, every single counter top in the bathroom and kitchen were stained, chipped or cut. The walls had previously had multiple holes in them that were poorly patched and many little things were in disrepair. Since I have lived here I have had many things go wrong. Some are fairly minor (water being shut off), but the number of times these things have happened in just my first 6 months here make me want to leave. On top of that, the response I receive from the office has been aggravating. They seem to say whatever they think will appease you, then turn around and do nothing. First let me clarify, the people working in the apartment office have always been friendly; it is just that they don t take action to fix any of the problems promptly or to prevent further occurrences. Maintenance had to dig up the sidewalk in front of my building (more water problems) and tape off the entrance walkway. Once they finished, this dug up area was left for 4 weeks. Every single time I had to carry in groceries or laundry, I had to step through the rocks and landscaping to get to my door. They have entered my apartment without notice and not taken steps to protect my belongings from the mess they make (paint splatters, plaster dust, scuff marks, dirt in my dishes when they did work unexpectedly in the kitchen, yuck!). I still have several months left on my lease and they will not allow me to shorten it. I do not feel safe here, my neighbors are noisy, and I want out. Stay away!

    Review 22 out of 29

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