Review History for Quietneighbor3215

Eagle Ridge


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Quietneighbor3215

prospectiveVisited 2015

1/19/2015

LEASING AGENT'S ATTITUDE WAS AWFUL!! I visited this apartment community hoping to make it my new home because of all the great reviews. The property appears to be well kept and quiet just as the reviews state, but the staff is a turnoff. There was no sign on the door stating that the office was closed, yet the door was lock. The mail person happened to be outside and told me that she knew someone was in there. I tried opening the door a few times and then a young lady came and unlocked the door then preceded back to her seat without greeting either of us that were waiting. She seemed like she did not want to be bothered a all. I went in and spoke with her so that I could get her name knowing that I would not be leasing a unit there. If this is her attitude now, I can only imagine what it would be like once I moved in. I'd previously been speaking with -------- and hated that she was not there when I visited, maybe my experience would have been better. It seems like --------- really dislikes her job.
    Manager

    1/21/2015

    Eagle Ridge
    We would like to apologize for your unsatisfactory experience at Eagle Ridge. We pride ourselves on providing excellent customer service to all of our prospects and residents, and we apologize that you didn't have the best experience possible. We would love to help you find a new home, and encourage you to visit us again or call our leasing office!

    Review 220 out of 316

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