The manager sucks!!!! She is the biggest liar - very unprofessional. Never calls you back, her reason: "They didn't leave me your number." I witnessed one of the office staff write my name and number and put the notice on her desk, what did I get: same response!! She doesn't care.
The maintainance. . . what maintanence? You have to call 5 times for them to fix your problem, then they do a half---- job just to shut you up and get out of there. When I first moved in, we discovered 20 items needing repairing on our “walk-through.” Well, it’s been 2 months and I’m still waiting. They are VERY understaffed here, and I understand if they have other emergency jobs to do. But, PLEASE, dont lie to us anymore.
So called 24-hr emergency operators. They are the rudest, nastiest people I've ever dealt with. WHen I first moved in JUNE, my A/C wasnt working. WHen I called the operator,she said she wouldnt write down my problem bc it wasnt an emergency. Then she hung up on me - when I called back, she said "Shut the f**k up" and hung up on me again. WHen I told the staff the following day, they didnt care at all.
I know this is long and I hope it helps. Believe me, I can write a whole lot more. THis complex basically exists purely as a tax write-off for Landmark, and they dont give a s**t if the place burns to the ground. Dont rent here!!! Leave!!! Trust me, it's not worth it!!