The Abbey at Riverchase
#8,448 #28 #150

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The Abbey at Riverchase

3708 Lodge Drive, Birmingham, AL 35216
(91 Reviews)
$925 - $1,400/mo
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Floor Plans & Pricing

1 Bedroom

The Ashton

1 Bed, 1 Bath | 768 sq. ft.

$925

3 Available Units

See Floor Plan Details

2 Bedrooms

The Bromley

2 Beds, 2 Baths | 1,011 sq. ft.

$1,195 - $1,220

3 Available Units

See Floor Plan Details

The Buckingham

2 Beds, 2 Baths | 1,075 sq. ft.

$1,375 - $1,400

3 Available Units

See Floor Plan Details

The Berkley

2 Beds, 1 Bath | 1,011 sq. ft.

$1,230

See Floor Plan Details

3 Bedrooms

The Cambridge

3 Beds, 2 Baths | 1,320 sq. ft.

$1,349

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

4.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

22 days

View Community Timeline
View Community Timeline

The Abbey at Riverchase Reviews

(95)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2023

10/5/2023

Such a wonder place to call home

After viewing the Abbey at Riverchase, I instantly knew I could call this place my home. The staff were so welcoming and friendly. The amenities are nice, it's very pet friendly, and the area is close to the shopping mall. If your looking for a… See More >
    Manager

    10/27/2023

    The Abbey at Riverchase
    Thank you so much for your kind words and recommendation! We are thrilled to hear that our staff has provided you with excellent service. We truly appreciate your feedback.
    Review Author Icon

    clarethawilburn68@gmail.com

    Resident 2022 - 2023

    2/3/2023

    Awesome

    Beautiful property, great staff. They are friendly and helpful. Ready to assist you when you walk through the door. Impressed with the Maintenance and activities such as playing BINGO with the residents and I saw them passing out birthday balloons. Great place to live and… See More >
      Manager

      2/10/2023

      The Abbey at Riverchase
      We are MORE than happy to hear that you enjoy your community! Thank you for your 5-star review! Thank you, Morgan Higdon Property Manager
      Review Author Icon

      anonymous

      Resident 2016 - 2022

      9/15/2022

      Me and my wife have lived here for quiet some time now and we are very satisfied with our home. We enjoy the property and the staff. The grounds can sometimes appear trashy, but the maintenance does a great job at cleaning up behind the… See More >
        Manager

        9/15/2022

        The Abbey at Riverchase
        Hi there anonymous reviewer, We are so pleased to hear how much you enjoy living here. Thank you for taking the time to review our community. We sincerely apologize for the "trashy people". We do our very best to clean up behind them as quickly as possible and we appreciate you noticing our maintenance teams hard work. Thank you, Morgan Higdon Property Manager
        Review Author Icon

        Bigjason91

        Resident 2022

        8/2/2022

        Not bad

        Pretty nice renovations and I love our unit. Staff is super friendly and maintenance always delivers. The deal breaker is the trash situation. Other complexes I have lived at have had more than 1 trash location but this 300+ unit complex has just 1 and… See More >
          Manager

          8/8/2022

          The Abbey at Riverchase
          Hey Jason, Thank you for taking the time to review our community. I apologize that you were not made aware of the fine that tenants receive when leaving trash outside their door. We periodically put reminders out on our resident portal and we strive to tell all new move in's upon picking up keys. The purpose of this is to try to prevent tenants from leaving their trash outside which can cause pest control issues and attract rodents. If there is anything you need assistance with in the future, please don't hesitate to contact the leasing center. We would be happy to help! Morgan Higdon Property Manager
          Review Author Icon

          anonymous

          Resident 2022

          7/25/2022

          Amazing Community!!!

          If you are searching for a new home in the Hoover area, you won’t find a better community than The Abbey at Riverchase. They have an amazing staff that goes above and beyond to help take care of their residents needs!!… See More >
            Manager

            7/26/2022

            The Abbey at Riverchase
            Hello! We are so happy to hear that you enjoy your community! Thank you for the 5-star review! Thank you, Morgan Higdon Property Manager
            Review Author Icon

            jbolela15

            Resident 2019 - 2022

            5/1/2022

            I have lived here since 2019 as a current resident. The management (Makenzie & Morgan) are absolutely amazing and respond rapidly to all request. The office and maintenance team are currently fully staffed which is an added bonus. The newly completed renovations are astonishing and… See More >
              Manager

              5/4/2022

              The Abbey at Riverchase
              Thank you, thank you, thank you! We truly appreciate your kind words and love hearing from our residents. Thank you, Morgan Higdon Property Manager
              Review Author Icon

              anonymous

              Resident 2022

              4/28/2022

              Love this place!!

              You couldn’t ask for a better place to live!! The staff is so friendly and always willing to help!! The property is so beautiful and has such a homey feel to it! If you are considering coming to live here, just do it!! You won’t… See More >
                Manager

                4/28/2022

                The Abbey at Riverchase
                Hi there!! Thank you so much for taking the time to give our community such a wonderful review. We love to hear from our residents. If there is anything that you ever need, please don't hesitate to contact us immediately. Thank you so much! Morgan Higdon Property Manager
                Review Author Icon

                Amber_T515

                Resident 2022

                2/24/2022

                This property has great management and maintenance that is very responsive and cares about their residents. I've enjoyed living here so far and would recommend it to anyone looking in the Hoover area.… See More >
                  Manager

                  4/28/2022

                  The Abbey at Riverchase
                  Hey Amber! We are so happy to hear that you enjoy your community! Thank you for the 5-star review! Thank you, Morgan Higdon Property Manager
                  Review Author Icon

                  Crowderbob

                  Resident 2017 - 2022

                  2/24/2022

                  I love The Abbey at Riverchase. I love the apartment where I live it’s very beautiful. The staff at The Abbey at Riverchase is always there for you and will help you get into a great apartment. They are awesome and will fill your needs… See More >
                    Manager

                    4/28/2022

                    The Abbey at Riverchase
                    Hey Bob! Thank you so much for taking the time out of your day to give our community such an awesome review! We love our residents and love hearing from you all. Thank you, Morgan Higdon Property Manager
                    Review Author Icon

                    Eddie5

                    Resident 2018 - 2022

                    2/18/2022

                    Dumpsters not emptied resulting in rats and raccoons, mailboxes broken into, maintenance work orders ignored and the final straw, no water. They said it would have restored service after an 16 hour outage and sent out an e mail that it was being restored at… See More >
                      Manager

                      4/28/2022

                      The Abbey at Riverchase
                      Hey there! I believe you had left a review on another platform back in February that I had the opportunity to respond to that, but I wanted to ask that you please contact our office if you are still experiencing any issues. We hope to hear from you so that we can help resolve whatever issues you may be having! Thank you, Morgan Higdon Property Manager Property
                      Review Author Icon

                      Nolongerhapoy22!

                      Resident 2018 - 2022

                      1/28/2022

                      Please listen when I tell you that 3 years ago I gave this complex a 5 star rating. Since then the management has changed and so have the grounds. Pools NEVER open, gym door broken and old equipment, grounds are filthy! Mail blowing around property… See More >
                        Manager

                        2/8/2022

                        The Abbey at Riverchase
                        Hello! Thank you for taking the time to review our community! I do apologize that your experience here with us has not been a good one; however, I would be more than happy to try and help improve your stay with us. I personally have been cleaning up trash as much as I can. We have been short staffed now for months and it has been a challenge for our community, but we are genuinely trying to keep your home as clean and enjoyable as possible. If there is anything I can do to improve your stay, please let me know! Thank you, Morgan Grimmer Property Manager
                        Review Author Icon

                        anonymous

                        Resident 2017 - 2021

                        2/17/2021

                        No where is perfect but I Highly recommend this place for anyone with good since. Morgan is very welcoming and sweet as can be. Lane has very excellent customer service and will do anything to help and solve your problem. McKenzie is very helpful also.… See More >
                          Manager

                          2/18/2021

                          The Abbey at Riverchase
                          Hello, good morning! Thank you so much for taking the time to review our community. We love hearing from our residents! If there is ever anything that you need, please don't hesitate to contact myself, Lane, or Makenzie.
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2021

                          2/11/2021

                          I enjoy the gym not so much now bc of covid. Its really a peaceful area, and lately its been alot cleaner than normal. Who ever they have now is doing a great job!keeping the streets clean and trash down. 100% better now

                            Manager

                            2/12/2021

                            The Abbey at Riverchase
                            Thank you so much for taking the time to give us an awesome review! Our gym is open for resident use; however, it is appointment only. If you need help setting an appointment, don't hesitate to contact the leasing center! We would be happy to help!
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2021

                            2/11/2021

                            I absolutely love everything about this community! The grounds are very well kept, the office staff is super friendly & helpful, and I love the location! You couldn’t ask for a better community in the Hoover area!… See More >
                              Manager

                              2/12/2021

                              The Abbey at Riverchase
                              Thank you for taking the time to review our community! We are so pleased to hear that you have enjoyed your stay with us!
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2019

                              1/14/2020

                              The office staff is so friendly and the apartments are super cozy and upgraded! Maintenance seemed great too! I loved the location of the community near the mall as well. I would definitely recommend to friends and my family!

                                Manager

                                1/31/2020

                                The Abbey at Riverchase
                                Thank you so much for the 5 star review! We love our beautiful community too!! Come by the office and say hello soon! -Amber, community manager
                                Review Author Icon

                                anonymous

                                Resident 2019

                                12/5/2019

                                I do not recommend this place AT ALL!!!!! The manager is horrible and rude. I've been here since May and my air went out and it took them two weeks to get me a new unit then when It got here it was too big… See More >
                                  Manager

                                  1/1/2020

                                  The Abbey at Riverchase
                                  Cierra, Thank you for taking the time to review our community. Of course, we don't like seeing reviews where residents are not happy. I understand where your frustration is coming from and I apologize that your question/issue this morning couldn't be solved by management. It's something we have no control over and is completely out of our hands, it's something only you can manage. After research, I do see where we installed a brand new air conditioner unit in your home and it took 9 business days, that is longer than our average turn over time of 2 business days for sure, thankfully we installed a temporary AC unit in your home the day your AC started having issues. We thank you for your patience as we experience an extremely hot summer and it but our guys a little behind. I would love to address the other items you mentioned but this is the first time you have mentioned them. Please remember, we offer weekly pest control service that you can request anytime, and we also treat the entire community every six months for preventative measures. You are correct, we do not accept money orders. This is for your protection and your neighbor's protection. Counterfeit money orders is a growing problem and money order theft has increased nationwide. Several years ago, Abbey Residential decided to be proactive in the matter in hopes that our residents would not have to deal with the headache of dealing with these crimes. We do, however, except Cashiers checks and personal checks in the office at no charge to you. And for your convenience you can pay with a check online for $1.95. It's totally your choice. I would really love to have the opportunity to sit down and have a meeting with you so we can address any ongoing problems you maybe having. You can reach me at 205-987-0270. I am looking forward to getting the opportunity to change your mind on our community. -Amber, Community Manager
                                  Review Author Icon

                                  anonymous

                                  prospectiveVisited 2019

                                  11/13/2019

                                  I am definitely going to lease from here. I just toured with a great girl named Carla who did a fabulous job at showing me around. She was so helpful and very knowledgeable about everything. She had an answer to every single one of my… See More >
                                    Manager

                                    11/27/2019

                                    The Abbey at Riverchase
                                    Thank you so much for sharing your experience. We love to show off our beautiful community. We look forward to working with you in the future. -Amber, Community Manager
                                    Review Author Icon

                                    Alec_D

                                    Resident 2018

                                    12/25/2018

                                    Lane S. in the leasing office is the man and helped us through every task and issue, along with being simply a cool dude. We are completely satisfied with The Abbey at Riverchase and will be renewing our lease for another year. We recommend this… See More >
                                      Manager

                                      12/27/2018

                                      The Abbey at Riverchase
                                      Hey Alec! Good to hear from you. Thank you for sharing your raving review on our community and Lane....he is a cool dude. :) We hope you have a wonderful New Year!! See you soon. Let us know if there is anything we can do for you. -Amber, Manager
                                      Review Author Icon

                                      KarenArtale

                                      Resident 2018

                                      12/10/2018

                                      I am very happy that I decided to make The Abbey at Riverchase my home. From my first meeting with Carla Sanders and the other office staff members, I knew that I was dealing with a professional, but caring and dedicated management team. I am… See More >
                                        Manager

                                        12/27/2018

                                        The Abbey at Riverchase
                                        Hey Karen!! Hope you're doing well! Thank you so much for your 5 star review. We certainly love getting shout outs! We hope you have a great new year and we hope to see you soon. And of course, if you need anything, just let us know! Amber, Manager.
                                        Review Author Icon

                                        jimbagh

                                        Resident 2016 - 2018

                                        12/6/2018

                                        I moved into The Abbey Riverchase so I can find a place to buy. At first it was supposed to be temporary. But thanks to the staff and the management team especially Carla Sanders, we decided to stay for a while. I have been here… See More >
                                          Manager

                                          12/27/2018

                                          The Abbey at Riverchase
                                          Jim, Thank you so much for your kind words! We hope you are enjoying the holidays! See you soon. And as always, if you need anything, just let us know. -Amber, Manager.
                                          Review Author Icon

                                          HeathFuentesEsquire

                                          Resident 2018

                                          6/28/2018

                                          We(my family and I) have lived here for around a month so far, Carla, Amber and Lane(office staff) have been extremely courteous and helpful in any matter that has arisen since we have been here. I met the courtesy officer when my wife and I… See More >
                                            Manager

                                            6/29/2018

                                            The Abbey at Riverchase
                                            Heath, Thank you so much for the 5 star review! We enjoy seeing you guys enjoy the pool and having some fun. Thank you for being a great part of our community. -Amber, Community Manager
                                            Review Author Icon

                                            wilraines

                                            Resident 2018

                                            6/28/2018

                                            I moved to these apartments in January of 2018, and couldn't be more happier with my choice of apartments. These apartments are minutes away from multiple food choices, grocery stores, several shopping centers and the Galleria. One thing i have noticed is that these are… See More >
                                              Manager

                                              6/29/2018

                                              The Abbey at Riverchase
                                              Wil! You rock. Thanks for the great review! We hope you have a fantastic weekend. -Amber, Community Manager
                                              Review Author Icon

                                              anonymous

                                              Resident 2018

                                              6/25/2018

                                              The Apartments Are Really Nice,The Grounds Are Always Kept Clean And Maintenance Is Good But The Last Time The Came To My Apt The Left Things On My Stove That Could Have Caused A Fire They Didnt Clean Up Behind Theyself They Bought A Long… See More >
                                                Manager

                                                6/28/2018

                                                The Abbey at Riverchase
                                                Ms. Hodges, Thank you for your review. We welcome feedback whether good or bad. We do always strive for greatness though! I am not sure why you didn't see the emailed lease. I show record of it being emailed several times. I would love to check with you to see if you have a new email address or maybe it went to your spam folder. I'm sure we can work together to figure out where the issues lies. Technology can be a nuisance sometimes. As far as renters insurance, residents have to maintain insurance on the home they rent. If we do not have record of someone's insurance (after sending a notice) you are placed on a policy through the office. It is a great thing to have renters insurance especially if something ever happens. Water and Sewer is billed in arrears and rent is paid in advance. That's why when you move out you will still have a final water and sewer bill. I hope this clears up any confusion. If you have any further questions please give me a call and I'll be happy to answer them. Our number is 205-987-0270 or you can email me directly at managerriverchase@abbeyresidential.com -Amber M. Community Manager
                                                Review Author Icon

                                                Linda Holmes

                                                Resident 2018

                                                2/17/2018

                                                I just move into The Abbey at Riverchase and I love it so much. My apartment looks fantastic. I love the hardwood floors and all the space I have. I thought I would need a 2 bedroom but the 1 bedroom is Huge! The neighborhood… See More >
                                                  Manager

                                                  2/28/2018

                                                  The Abbey at Riverchase
                                                  Linda, Thank you so much for your great review! We are so happy to hear you are enjoying you home! Please let us know if you need anything. -Amber, Property Manager
                                                  Review Author Icon

                                                  samm18

                                                  Resident 2016 - 2017

                                                  2/16/2018

                                                  Loved it here if it would not have been for buying a house I would not have moved out. Friendly neighbors and a wonderful staff. Never had any issues. Quiet community. And wonderful pools and gym as well.

                                                    Manager

                                                    2/28/2018

                                                    The Abbey at Riverchase
                                                    Sam, Thank you for your 5 star review! We're happy you are enjoying our wonderful amenities! Please let us know if you need anything or have any questions. -Amber, Community Manager

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $400. Fee: $300. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $400. Fee: $300. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Business Center
                                                    • Clubhouse
                                                    • Concierge
                                                    • Convenient to Multiple Parks
                                                    • Convenient to Riverchase Galleria
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Highly Rated Hoover City School District
                                                    • On-Site Maintenance
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Two Swimming Pools with Sundecks
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    Welcome to The Abbey at Riverchase, a beautiful and secluded one, two, and three bedroom apartment community in Hoover, AL. At The Abbey at Riverchase, just step out your door to experience all our community has to offer. You ll feel at home relaxing on the sundeck by one of our two swimming pools or fitting in a workout in our state-of-the art fitness center. Enjoy some time kicking back in our resident clubhouse or catch up on emails in our business center. Just minutes from the Riverchase Galleria, The Abbey at Riverchase offers shopping and dining at your fingertips. Come explore our community today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 09:30 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Abbey Residential

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                                                    Questions & Answers (1)

                                                    lfogel
                                                    Asked on: 09/11/2018
                                                    Q: Do you have any of the 2 bedroom apartments coming available any time soon? Also, are either of these set up like a townhouse? I am looking for as soon as 1 month from now to 5 months from now. Thanks
                                                    Manager

                                                    04/28/2022

                                                    The Abbey at Riverchase
                                                    A: Hello! I am sorry we were never able to answer your question. We hope you had the opportunity to speak with someone in our office while you were searching for your home! For anyone who is interested in our availability, please call our leasing office at or email us at . Thank you, Morgan Higdon Property Manager

                                                    Frequently Asked

                                                    Based on 91 number of votes by renters, The Abbey at Riverchase is currently rated 4.3 out of 5 stars.
                                                    The Abbey at Riverchase is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Abbey at Riverchase is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Abbey at Riverchase is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Abbey at Riverchase is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Abbey at Riverchase is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Abbey at Riverchase is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 22 days to their community reviews in the past year.
                                                    Abbey Residential
                                                    Dogs Allowed
                                                    Deposit: $400
                                                    Fee: $300
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $400
                                                    Fee: $300
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Abbey at Riverchase

                                                    March 2024

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                                                    The Abbey at Riverchase is a 768 - 1,320 sq. ft. apartment in Birmingham in zip code 35216. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $925 - $1,400. Nearby cities include Mountain Brook, Moutain Brook, Irondale, Homewood, and Fultondale.

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