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Highland Lakes

1908 Briarwood Street, Prattville, AL 36066
(97 Reviews)
$1,095 - $2,195/mo
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Floor Plans & Pricing

1 Bedroom

Martin

1 Bed, 1 Bath | 755 sq. ft.

$1,095 - $1,595

4 Available Units

See Floor Plan Details

2 Bedrooms

Neely

2 Beds, 2 Baths | 1,061 sq. ft.

$1,240 - $1,920

6 Available Units

See Floor Plan Details

Wheeler

2 Beds, 1 Bath | 935 sq. ft.

$1,305 - $2,085

1 Available Unit

See Floor Plan Details

3 Bedrooms

Henry

3 Beds, 2 Baths | 1,263 sq. ft.

$1,465 - $2,195

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

B-

Review Ratings

Noise

3.7

Grounds

2.3

Safety

3.7

Office Staff

2.3

Maintenance

2.3

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

3

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Highland Lakes Reviews

(97)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2023

12/19/2023

Helpful Office Staff

I have several corporate apartments here thanks to the office staff. They are always very helpful anytime I need them and the maintenance staff responds the same day. McKenzie and Allison in the office are very kind anytime we need something.

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    anonymous

    Resident 2018 - 2023

    7/26/2023

    Don’t move here.

    I have lived here for years and it has been through countless management companies. The current one is the worst. The apartments themselves are old and unkempt. It’s impossible to get things actually fixed. It’s way overpriced. Literally had guns drawn at the pool. The… See More >
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      nurseone201@gmail.com

      Resident 2022 - 2023

      4/8/2023

      They don’t car about the property just liars

      Terrible I have never even been late with my rent not 1 time I have a major water leak tonight and it took me 4 phone calls to the on call maintenance after 45 mins he finally called back and then hung up on me!!… See More >
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      anonymous

      Resident 2022 - 2023

      2/2/2023

      AMAZING!!!!

      Amazing place to live!!I love this place and especially what timberland is doing to the place they really are making this place look alive again. I recommend this place to anyone staff is so fun and friendly

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        anonymous

        Resident 2021 - 2022

        12/9/2022

        Best experience ever

        Allison and McKenzie made moving in a breeze! Friendly and kind and always there to answer any questions! Ben and trey on the maintenance team made sure everything was perfect and was there when I had any questions! Definitely don’t plan on going anywhere anytime… See More >
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          anonymous

          Resident 2021 - 2022

          12/9/2022

          AMAZING!!!!!!!

          Allison and Mackenzie are the best anytime I need some information from them I get it immediately. Trey and ben what can I say but the best maintenance around as soon as I’m needing something repaired they are knocking on my door highly recommend this… See More >
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            paintedcanvas4@yahoo.com

            Resident 2022

            8/23/2022

            I love my kitchen!

            I just moved in and I love my kitchen. I love the fact I can be in my kitchen and see my kids in my living room. The grey cabinetry is modern and I love the fixtures. I guess I am so excited because I… See More >
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              anonymous

              Resident 2021 - 2022

              8/4/2022

              Short Stay - Enjoyed Stay

              I stayed at Highkand Lakes for a short stay while working on a project for work. The ladies in the office helped me set up furniture and were very helpful. My apartment had no issues during my stay. I would stay there again if in… See More >
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                anonymous

                Resident 2021 - 2022

                8/3/2022

                Renewing Lease In October

                I have lived at Highland Lakes almost a year. I can say I am very satisfied with the service I have received from front office to maintenance team. I had an issue with gnats and pest control came out a few days later. It didn’t… See More >
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                  anonymous

                  Resident 2022

                  7/27/2022

                  Convenient location and open floor plan!

                  I moved in recently and am enjoying my residency thus far. My apartment was very clean when I moved in and I really like the ladies in the office. I had to call maintenance because of my dishwasher did not come on and they came… See More >
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                    anonymous

                    Resident 2022

                    7/25/2022

                    Perfect

                    If you're looking in Prattville, APPLY HERE. The team is so kind and professional which seems like a luxury these days. The apartments and landscaping are very nice and CLEAN. The maintenance team does an amazing job, you won't find anything just painted over they… See More >
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                      Ehoole

                      Resident 2022

                      7/25/2022

                      Wonderful!

                      I cannot say enough positive things about this apartment! The leasing team is incredible! Everyone has been so kind and helpful. The apartment itself is updated and very nice. When moving, we had an emergency situation, and they got us moved in the next day.… See More >
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                        anonymous

                        Resident 2019

                        9/12/2019

                        This is absolutely the worst place I've ever lived, and I lived in a tent, let that sink in. Whoever thinks this is a luxury apartment complex probably think McDonald's is gourmet food. Stay away from here, it is a bad place to live.… See More >
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                          anonymous

                          Resident 2017 - 2018

                          10/3/2018

                          Prattville Highland Lakes is great place to live, has a great maintenance team to accommodate any problem you may occur.. The staff is well hearted to their residents in the apartment complex. I love living here!

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                            klassikk1

                            Resident 2017 - 2019

                            8/29/2018

                            I am extremely satisfied with this property. I am a resident here and this has to be the most professional, people friendly, pet friendly place I have lived in the last 8 years. The staff truly cares and have awesome people skills. They are clean… See More >
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                              anonymous

                              Resident 2016

                              9/21/2016

                              The noise is terrible!! I work later so I sleep later of course... or try to! The apartment by mine is being remodeled and every single morning around 6:45-7:00am I get woken up to beating and banging and scraping noises. It's ridiculous to pay $1000… See More >
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                                anonymous

                                Resident 2013 - 2016

                                5/12/2016

                                These apartments have a huge mildew and parking issue. Please ask to view the apartment prior to signing the dotted line. They have a mildew clause within their contract don't waste your time. The apartment living is quiet for the most part. But these apartments… See More >
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                                  anonymous

                                  Resident 2014

                                  2/21/2014

                                  The staff is rude and they smoke every time they have to come do a work order the manager runs around in sweat pants all day and they never answer the phone. Half the time the manager is with some man and still here all… See More >
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                                    Treycolemam

                                    Resident 2012 - 2013

                                    5/27/2013

                                    Highland Lakes Apartment Homes Are The Worst Apartments To Live In other Than McQueen Villiage !and Sumerchase Apartment Homes These Are The Worst Apartments They Dont Come Fix Anything And They Are Very rude And The Apartment Homes In The Inside aware Very very Nasty....The… See More >
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                                      anonymous

                                      Resident 2013

                                      1/4/2013

                                      My experience with Highland Lakes while I lived there was great. It was my first non-student apartment after graduating from college so quieter than what I had been used to (thankfully)! The amenities were kept up well. I visited the pool several times and always… See More >
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                                        anonymous

                                        Resident 2009 - 2012

                                        8/29/2012

                                        I have lived here for 3yrs from 2009 to present and they have yet to finish out my punch list from when I first moved in. I've been through two management staffs and two maintenance crews and neither have been adequate. The manager now just… See More >
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                                          taylor_taylor22

                                          Resident 2012

                                          2/23/2012

                                          I moved into Highland Lkaes Apartment and it was the worst expiernce I have ever had! Maintance was horrible, the staff were not nice and they made a HUGE mistake and tried to sue me for $2000. I moved in and was so excited to… See More >
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                                            Chanel_baby

                                            Resident 2010 - 2011

                                            12/15/2011

                                            First I'll say I have lived here for a year and a half and before I relocated, yes I and my reserves when seeing some of the not so good reviews but moved anyway basically site unseen to work at Maxwell AFB. Moving here turned… See More >
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                                              kcforb

                                              Resident 2008 - 2011

                                              11/29/2011

                                              I have not had one of the issues that these people have had. The bugs and rats have never been a problem for us. The few times that we have seen bugs we have called about them and they were quickly taken care… See More >
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                                                anonymous

                                                Resident 2007 - 2008

                                                11/17/2011

                                                I enjoyed living here, but like any place it has it's faults. Work orders took a few days to get done. It advertised as a "Gated community" but it always seemed as though the gates never shut. I loved the tennis court,… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $20. Restrictions: Maximum of 2 pets per apartment. Breed restrictions may apply. Up to 2 dogs allowed per apartment with a combined maximum weight of 70 lbs.. Pet Limit: 2. Comments: Fees are per pet. Contact us for details.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $20. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 9' Ceilings
                                                  • BBQ and Picnic Areas
                                                  • Bark Park
                                                  • Black Appliances
                                                  • Breakfast Bar
                                                  • Built-in Bookcases
                                                  • Business Center
                                                  • Cabanas
                                                  • Carpet
                                                  • Ceiling Fan
                                                  • Central Heat and Air
                                                  • Clubhouse
                                                  • Community Ponds
                                                  • Crown Molding
                                                  • DishWasher
                                                  • Disposal
                                                  • Energy and Water Efficient Appliances
                                                  • Fitness Center
                                                  • Fully-equipped Kitchen
                                                  • Gated Access
                                                  • Hardwood Style Flooring
                                                  • High-Speed Internet
                                                  • Ice Maker
                                                  • Kitchen Pantries
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Pet Stations
                                                  • Pet-Friendly Community
                                                  • Playground
                                                  • Pool
                                                  • Premium Fixtures and Finishes
                                                  • Premium Lighting
                                                  • Private Balcony or Patio with Storage
                                                  • Resident Car Care Center
                                                  • Screened Patio
                                                  • Separate Informal Dining Area
                                                  • Storage Available
                                                  • Tennis Court
                                                  • Valet Trash Service
                                                  • Walk In Closets
                                                  • Wi-Fi Access Throughout Common Areas
                                                  • Window Coverings
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                                                  Leasing

                                                  Tucked away off McQueen Smith Rd, Highland Lakes is a gated, pet-friendly apartment community ranging in one, two, and three-bedroom apartment homes. During the hot, humid months take a splash in the sparkling outdoor swimming pool. Or settle into a lounge chair and get lost in a good book at the pool sundeck. Never miss gym day again at the on-premise fitness center. Everyone in the family can get in on the fun, whether it s at the playground or pet park. Fire up the grills at the outdoor picnic area - the perfect spot to gather for a meal with friends and family. Keep your vehicle fresh and clean at the car care center, along with available detached garages. Catch up on some emails or have some meetings at the designated business center. An on-site laundry center and valet trash pickup provide ease and convenience to your everyday life. Experience the Highland Lakes lifestyle.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  Timberland Partners

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                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: Can you hear your neighbors?

                                                  Frequently Asked

                                                  How is Highland Lakes Rated?
                                                  Based on 97 number of votes by renters, Highland Lakes is currently rated 3.3 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Highland Lakes?
                                                  Highland Lakes is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Highland Lakes is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at Highland Lakes?
                                                  Highland Lakes is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Highland Lakes?
                                                  Highland Lakes is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Highland Lakes is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  How satisfied are residents with the staff at Highland Lakes?
                                                  Highland Lakes is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Who manages Highland Lakes?
                                                  Timberland Partners
                                                  What is the pet policy at Highland Lakes?
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $20
                                                  Restrictions: Maximum of 2 pets per apartment. Breed restrictions may apply. Up to 2 dogs allowed per apartment with a combined maximum weight of 70 lbs.
                                                  Pet Limit: 2
                                                  Comments: Fees are per pet. Contact us for details.
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $20
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Highland Lakes

                                                  March 2024

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                                                  Highland Lakes is a 755 - 1,263 sq. ft. apartment in Prattville in zip code 36066. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,095 - $2,195. Nearby cities include Millbrook, Montgomery, Wetumpka, Hayneville, and Pike Road.

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