Trails at Bartram Park
#12,918 #150 #1,471

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Trails at Bartram Park

13525 Bartram Park Boulevard, Jacksonville, FL 32258
(124 Reviews)
$1,459 - $2,779/mo
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Move-In Specials

Now Offering ONE MONTH FREE on Select Floor Plans!

Floor Plans & Pricing

1 Bedroom

Barcelona

1 Bed, 1 Bath | 845 sq. ft.

$1,459 - $2,316

3 Available Units

See Floor Plan Details

London

1 Bed, 1 Bath | 908 sq. ft.

$1,559 - $2,370

3 Available Units

See Floor Plan Details

Athens

1 Bed, 1 Bath | 818 sq. ft.

$1,719 - $2,390

2 Available Units

See Floor Plan Details

2 Bedrooms

Rome

2 Beds, 2 Baths | 1,225 sq. ft.

$1,634 - $2,685

3 Available Units

See Floor Plan Details

Tokyo

2 Beds, 2 Baths | 1,437 sq. ft.

$1,919 - $2,600

3 Available Units

See Floor Plan Details

3 Bedrooms

Atlanta

3 Beds, 2 Baths | 1,499 sq. ft.

$2,139 - $2,779

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Trails at Bartram Park Reviews

(121)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Y---er_M790

prospective ā€¢ Visited 2024

3/6/2024

Muy contento

Excelente atencion la que me brindaron los apartamentos estƃĀ”n muy cƃĀ³modos y espaciosos y con todas las condiciones necesarias se los recomiendo excelente lugar y sobre todo buena seguridad amplios parqueos se siente una paz y tranquilidad tengo muchos lugares cerca como supermercado tiendas yā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2015 - 2022

    9/26/2022

    Horrible place to live

    First Communities has done nothing improve the value of this property. Just the opposite, resident landscaping is dying a horrible death, While the front office and Bldg. 1 {the models], get all the attention, The dog waste trash bins are literally falling apart. General maintenanceā€¦Ā See More >
      Manager

      9/29/2022

      Century Bartram Park
      We are disappointed by your review. Your happiness as our resident is important and we are very sorry to hear that you have had a negative experience. Our team takes your concerns seriously and would never want you to have this impression of our community. A representative with our staff will be reaching out to you shortly to address your concerns. We want to do everything we can to ensure you have a positive residency moving forward.
      Review Author Icon

      mfrom88

      Resident ā€¢ 2020 - 2021

      10/2/2021

      Horrible service from management and the front office staff! My husband spoke with an agent in regards to breaking the lease because of a job transfer and said even if we don't break the lease we are leaving when the lease is up. The staffā€¦Ā See More >
        Manager

        11/5/2021

        Century Bartram Park
        Hello and thank you for sharing your experience. We apologize for the miscommunication regarding your lease, and we hope you know that it isn't our intention for residents to experience this issue. Our team would like to address this with you directly, so we ask for you to please set up an appointment with our office at your earliest convenience. We hope to resolve this promptly and collaborate to ensure that your needs are met.
        Review Author Icon

        kjacobs916

        Resident ā€¢ 2018 - 2019

        4/16/2019

        I visited many properties in the area back in 2018 and when I came to the Luxe I knew this would be my new home. My leasing agent Carmeliene was very professional and informative about the property and was very helpful in choosing the rightā€¦Ā See More >
          Manager

          4/18/2019

          Century Bartram Park
          Thank you for writing such a positive review! We're delighted that you knew right away that our community was the right fit for you. We're so pleased to hear that you received such great customer service -- our residents deserve nothing less. We truly appreciate your recognition and we look forward to you continuing to enjoy your home here at The Luxe at Bartram Park! - Community Manager
          Review Author Icon

          anonymous

          Resident ā€¢ 2018 - 2019

          4/7/2019

          Great customer service! Carm took care of the application and move in process effortlessly. She has kept communication open when I had questions about the property. If you have any questions or concerns, Carm is the rental consultant to contact. The property is well maintainedā€¦Ā See More >
            Manager

            4/15/2019

            Century Bartram Park
            We're delighted to read this review! Thank you for all of your praise of our customer service. It's our pleasure to ensure that our residents have everything they need to be happy here. As always, please reach out if you need anything! - Community Manager
            Review Author Icon

            anonymous

            Resident ā€¢ 2019

            1/31/2019

            If you are looking for an apartment ask for Carm! She is the best! Very professional, listens to you and really cares to make you happy with what you are choosing. They are in a great and safe part of Jacksonville. As soon as youā€¦Ā See More >
              Manager

              2/4/2019

              Century Bartram Park
              Thank you for writing such a positive review of The Luxe! We could not be prouder of our customer service and we're so pleased that you have such great things to say about our team member. We appreciate your recommendation! - Community Manager
              Review Author Icon

              anonymous

              Resident ā€¢ 2018 - 2019

              1/31/2019

              I love this community because it's very beautiful, clean, good location. Love the pool and the gym, but the most I love Ms. Carm!!! She helped me find an apartment which I am very happy with. Been here for 5 months and I have nothingā€¦Ā See More >
                Manager

                2/4/2019

                Century Bartram Park
                We're grateful for this five-star review! It's wonderful to hear that you've had five happy months here at The Luxe so far, and we're pleased that you're happy with our customer service as well as our beautiful setting, our location and our amenities. We wish you many more happy months and years in our community! - Community Manager
                Review Author Icon

                lcurole

                Resident ā€¢ 2015 - 2018

                7/2/2018

                Lived here for 3+ years, back when this was Indigo. Neighbors had a (loud) party and a guest vomited in the hallway. Sat there for a week and a half. I got a note on my door informing me I had been "written up" forā€¦Ā See More >
                  Manager

                  7/9/2018

                  Century Bartram Park
                  Thanks for your review, Logan. We're sorry to see that you experienced so many frustrations that prevent you from leaving us a more favorable review. It's our belief that resident feedback allows us to improve. However, we have attempted to reach out to you multiple times via phone and notice, and have yet to receive a response back. We would love to resolve this with you. - The Luxe at Bartram Park Community Manager
                  Review Author Icon

                  Lisa_H396

                  Resident ā€¢ 2018

                  5/12/2018

                  I was driving in Bartram looking for an apartment to rent in the area and came across The Luxe and from the moment I stepped in I got award winning customer service. Gena was very knowledgeable and friendly and made me feel at home. Theā€¦Ā See More >
                    Manager

                    6/6/2018

                    Century Bartram Park
                    We really appreciate this wonderful feedback! Providing excellent customer service is our most important job, and we're thrilled that our team members have been so kind and helpful. We hope you will continue to be happy here at The Luxe at Bartram Park for years to come! -- Community Manager
                    Review Author Icon

                    gita111970

                    Resident ā€¢ 2017 - 2018

                    1/29/2018

                    Staff does not sent utility bill or rent bill on time and expect to pay before 3rd of each month. they ask us to call every month to check amount for utility. like we have only one work in life to call and ask utilityā€¦Ā See More >
                      Manager

                      1/30/2018

                      Century Bartram Park
                      Thank you for your review. I'm sorry for any inconveniences caused by your utility bill, and I'll take your comments under consideration. To discuss this further, please give me a call at (904) 800-1780. -- Kelly Campbell, Community Manager
                      Review Author Icon

                      Resident 359944

                      Verified Resident ā€¢ 2017

                      6/21/2017

                      Overall experience was pleasant and easy and Gena at the front desk was helpful is providing the basic information required. She showed apartment basis availability and requirement and process was very smooth and efficient.

                        Review Author Icon

                        Resident 355766

                        Verified Resident ā€¢ 2016 - 2017

                        6/12/2017

                        This community is spacious, well maintained and has a courteous staff. We moved from a large home to a three bedroom apartment and wondered if we would have trouble adjusting. We are very satisfied and happy here.

                          Review Author Icon

                          Resident 347963

                          Verified Resident ā€¢ 2017

                          5/23/2017

                          The complex looks very clean and the apartment as well. The person in charge to rent us the apartment was very courteous (Mrs Gena). We expect to have a good time while our new house is being built. Thank you

                            Manager

                            5/30/2017

                            Century Bartram Park
                            Thank you for sharing your five-star review of ARIUM Bartram Park! Our staff works hard to provide friendly and professional service while our maintenance team strives to maintain our beautiful community, and we're glad to see that this has contributed to your resident satisfaction. We appreciate your feedback, and please let us know if there's anything we can do to make your stay here even better!
                            Review Author Icon

                            Resident 347342

                            Verified Resident ā€¢ 2015 - 2017

                            5/22/2017

                            Beautiful location and pool! Perfect location, to all of Bartram and zoned for one of the best Elementary schools in Duval County. Also, a great community for runners and bikers, great running path outside location.

                              Manager

                              5/25/2017

                              Century Bartram Park
                              Thank you for taking the time to share your feedback with us! However, we think you may have mistakenly rated us lower than your comments imply. We'd greatly appreciate it if you wouldn't mind changing your rating to reflect your experience. Thank you!
                              Review Author Icon

                              Resident 343652

                              Verified Resident ā€¢ 2017

                              5/15/2017

                              The community is extremely organized. The leasers are extremely patient and attentive. The community is well planned in regards to floor plans. The community is very respectful and friendly. The community is gated as well.

                                Manager

                                5/16/2017

                                Century Bartram Park
                                We appreciate your kind words toward our community and team! We hope that your time here at Arium Bartram Park continues to exceed our expectations and that you won't hesitate to let us know if we can be of assistance to you in the future.
                                Review Author Icon

                                Resident 341321

                                Verified Resident ā€¢ 2015 - 2017

                                5/8/2017

                                I've stayed in seven or eight apartment complexes in the last 10 years as I went through college and found employment afterwards. Arium Bartrum Park is honestly the best apartment complex I've experienced today. They are literally top notch in all areas. No crime,ā€¦Ā See More >
                                  Manager

                                  5/9/2017

                                  Century Bartram Park
                                  Your five-star review and recommendation of our community are much appreciated by our team! Here at ARIUM Bartram Park, we strive to create a true home our residents can be proud to reside in, and it's rewarding to see that we've exceeded your expectations. Thank you for sharing your thoughts, and we hope you'll get in touch should you ever need anything.
                                  Review Author Icon

                                  Resident 341191

                                  Verified Resident ā€¢ 2017

                                  5/7/2017

                                  I like the environment it's quiet people seem friendly I feel safe, management responds quickly, helpful and friendly staff and friendly quiet neighbors, dog friendly, car wash and vacuum,pool, etc kept up. Cafe with free internet access, gated community, well lit at night,

                                    Manager

                                    5/9/2017

                                    Century Bartram Park
                                    We greatly appreciate you taking the time to share your feedback of ARIUM Bartram Park! Our staff works hard to provide an exceptional living experience for our residents, and we're so pleased to see that we've impressed you overall. Thank you for your review, and please let us know how we can make your stay here worthy of five stars.
                                    Review Author Icon

                                    Resident 337140

                                    Verified Resident ā€¢ 2016 - 2017

                                    5/31/2017

                                    Good place to live for an appartment complex. I will never fill out another survey for you it's ridiculous I have to have 200 minimumnvharacters. .......................................................

                                      Manager

                                      5/1/2017

                                      Century Bartram Park
                                      We greatly appreciate your positive review of ARIUM Bartram Park! Resident satisfaction is our first priority, so we're glad to see that our staff, grounds, and maintenance team have all exceeded your expectations. Thank you, and please let us know should you ever need assistance.

                                      Updated Review

                                      Review Author Icon

                                      Resident 335054

                                      Verified Resident ā€¢ 2015 - 2017

                                      4/21/2017

                                      Everyone is super friendly and prompt when needing something fixed/replaced. The office staff is always there to help me and my husband whenever we need it. I am very happy here and would recommend Arium to friends and family.

                                        Manager

                                        4/26/2017

                                        Century Bartram Park
                                        Thanks so much for sharing your thoughts with us! Our team is committed to assisting our residents and it is gratifying to know that our efforts have helped to enhance your experience here at Arium Bartram Park. If there is anything that we can help you with in the future, we're only a phone call or quick trip to the office away.
                                        Review Author Icon

                                        Resident 333844

                                        Verified Resident ā€¢ 2014 - 2017

                                        4/19/2017

                                        Excellent quiet community with superb management staff. Great Accessibility to highway, local shopping center, and restaurants. Safe Communities with good amenities for the price. Noise level is very low. There are children in the community complex, however you would know until you see theā€¦Ā See More >
                                          Manager

                                          4/26/2017

                                          Century Bartram Park
                                          Thank you for taking the time to share your feedback with us! We're pleased to hear that Arium Bartram Park's peaceful setting, convenient location and dedicated team have helped to make your experience a great one. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.
                                          Review Author Icon

                                          Resident 333831

                                          Verified Resident ā€¢ 2015 - 2017

                                          4/19/2017

                                          Friendly techs on site and overall kept nicely. Would like to see mulching around screened patios around plants. Ponds need to be filled properly as this is one of features that made my decision. It would be nice to have a newsletterā€¦Ā See More >
                                            Manager

                                            4/26/2017

                                            Century Bartram Park
                                            We appreciate your review and are pleased to hear that you've enjoyed your time here at Arium Bartram Park. We will certainly take your comments into consideration moving forward and hope that you'll let us know if there is anything that we can help you with.
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2017

                                            4/18/2017

                                            I just moved in on Friday. When I first saw the place, I thought it was nice. Excellent location. There are no lights in the bedrooms! No lights, no light fixtures. I didn't notice this during the tour. Second, the power went off twice. Itā€¦Ā See More >
                                              Manager

                                              4/27/2017

                                              Century Bartram Park
                                              Hi, Mary. We sincerely apologize for the inconvenience you encountered regarding your home's electricity. However, we are pleased that we were able to replace the breaker and resolve this issue. We hope that this helps to enhance your experience with our community and that your time here continues to be nothing but positive from here on. If there is anything that we can assist you with in the future, please feel free to reach out to us here in the office and we'll be eager to help. Thank you.
                                              Review Author Icon

                                              Resident 219899

                                              Verified Resident ā€¢ 2017

                                              4/28/2017

                                              This is the second Carroll Management related property that I have lived in. The customer service at this property is extremely lacking. There are many maintenance issues and the units are of low quality. Response time by the maintenance crew is okay but the responseā€¦Ā See More >
                                                Manager

                                                4/19/2017

                                                Century Bartram Park
                                                It's wonderful to hear that you're enjoying our community's convenient location! We aim to be in the office during open hours, though sometimes we are called out to give tours, move people into their new homes, or resolve maintenance concerns; we truly apologize for the inconvenience. We're so sorry that this lighting issue has yet to be resolved; please come by our office as soon as possible so that we can get started on maintenance efforts. Thank you.
                                                Review Author Icon

                                                Resident 332386

                                                Verified Resident ā€¢ 2017

                                                4/14/2017

                                                Very Friendly staff and right next to everything. Love how it feels safe and secure. Maintenance personnel are quick to fix issues. Gym Equipment is very nice and new. Love the pool view of the treadmills in the Gym!

                                                  Manager

                                                  4/17/2017

                                                  Century Bartram Park
                                                  We greatly appreciate you taking the time to share your thoughts on our community! Here at ARIUM Bartram Park, resident satisfaction is what we aim for, so we love to read that our friendly staff, convenient location, response maintenance, and amazing amenities have been a big part of your positive experience here. Thank you, and should you ever need anything from us please feel free to call or visit the office.
                                                  Review Author Icon

                                                  Resident 327742

                                                  Verified Resident ā€¢ 2017

                                                  4/3/2017

                                                  Management is very kind, helpful, and responsive. Maintenance is on top of any needs and respond quickly. Amenities such as pool, gym, playground are kept very clean. I am very pleased with Arium Bartram Park

                                                    Manager

                                                    4/7/2017

                                                    Century Bartram Park
                                                    Thanks so much for your kind words about our community! Here at ARIUM Bartram Park, our staff strives to provide friendly and responsive service, while our maintenance team works hard to maintain our beautiful community. We're so glad you agree! Thanks again, and please let us know should you ever need anything.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included
                                                    Parking
                                                    • Private Garages Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $20. Restrictions: No Aggressive Breeds such as but not limit to Pit Bull, Staffordshire Terrier, Akita, Chows, Rottweiler, Mastiff, German Shepard, Doberman Pincher, Dalmation and animal known to these breeds by any other name.. Pet Limit: 2. Comments: Both dogs and cats allowed
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                                                    • Cats Allowed
                                                      Fee: $350. Rent: $20. Restrictions: No Aggressive Breeds such as but not limit to Pit Bull, Staffordshire Terrier, Akita, Chows, Rottweiler, Mastiff, German Shepard, Doberman Pincher, Dalmation and animal known to these breeds by any other name.. Pet Limit: 2. Comments: Both dogs and cats allowed
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                                                    Other
                                                    • 24/7 Amazon Hub Package Lockers
                                                    • 24/7 Emergency Service Requests
                                                    • Access to Dog Walking and Jogging Paths
                                                    • Balcony or Patio
                                                    • Black Appliances
                                                    • Crisp White Cabinetry
                                                    • Faux Wood Floors
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Grilling Area
                                                    • Hammock Stations
                                                    • Pet Grooming Station (Now Open)
                                                    • Pet Park
                                                    • Playground
                                                    • Pool
                                                    • Pool, Lake and Wooded Views Available
                                                    • Premium Countertops
                                                    • Premium Features
                                                    • Recreation Room
                                                    • Resident Car Care Center
                                                    • Smart Home Accessories
                                                    • Tiled Backsplash in Kitchen
                                                    • Wi-Fi Lounge
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                                                    Leasing

                                                    Now Offering Self-Guided Tours! Please visit our website to schedule today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    First Communities Management

                                                    C+
                                                    C+
                                                    Communities
                                                    210

                                                    Questions & Answers (2)

                                                    Roy_H597
                                                    Asked on: 09/01/2020
                                                    Q:Ā how long can you lease for?
                                                    Mary_C353
                                                    Asked on: 08/29/2018
                                                    Q:Ā Is noise a big problem here? And, does management do anything? I like this location, but......
                                                    lcurole
                                                    Answered on: 08/29/2018
                                                    A:Ā Don't live here if low noise and good management is a priority for you. Had lots of noisy neighbors over the 5 years living here and you can hear everything the person above you does. Management acts like your best friend on the phone but then doesn't follow thru with promises. Had throw up in my hallway for over a week, had to call management no less than 3 times to get it cleaned. They raised my rent to $1,700 a month for a 1/1 700 sq foot apartment. Charged me $400 in surprise fees when I moved out. Stay very far away from this place and their vindictive management (Kelly Campbell and Kelsi Nooney)

                                                    Frequently Asked

                                                    Based on 124 number of votes by renters, Trails at Bartram Park is currently rated 4.1 out of 5 stars.
                                                    Trails at Bartram Park is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Trails at Bartram Park is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Trails at Bartram Park is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Trails at Bartram Park is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Trails at Bartram Park is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Trails at Bartram Park is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    First Communities Management
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $20
                                                    Restrictions: No Aggressive Breeds such as but not limit to Pit Bull, Staffordshire Terrier, Akita, Chows, Rottweiler, Mastiff, German Shepard, Doberman Pincher, Dalmation and animal known to these breeds by any other name.
                                                    Pet Limit: 2
                                                    Comments: Both dogs and cats allowed
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $20
                                                    Restrictions: No Aggressive Breeds such as but not limit to Pit Bull, Staffordshire Terrier, Akita, Chows, Rottweiler, Mastiff, German Shepard, Doberman Pincher, Dalmation and animal known to these breeds by any other name.
                                                    Pet Limit: 2
                                                    Comments: Both dogs and cats allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Now Offering ONE MONTH FREE on Select Floor Plans!

                                                    Check Availability

                                                    Trails at Bartram Park

                                                    March 2024

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                                                    Trails at Bartram Park is a 818 - 1,499 sq. ft. apartment in Jacksonville in zip code 32258. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,459 - $2,779. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

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