#16,320 #28 #87

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Napa Valley

501 Napa Valley Drive, Little Rock, AR 72211
(254 Reviews)
$673 - $1,228/mo
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Floor Plans & Pricing

1 Bedroom

Franciscan

1 Bed, 1 Bath | 565 sq. ft.

$673 - $1,143

4 Available Units

See Floor Plan Details

Marcelina

1 Bed, 1 Bath | 650 sq. ft.

$698 - $1,168

4 Available Units

See Floor Plan Details

Beringer

1 Bed, 1 Bath | 702 sq. ft.

$758 - $1,208

1 Available Unit

See Floor Plan Details

2 Bedrooms

Mondavi

2 Beds, 2 Baths | 1,050 sq. ft.

$788 - $1,228

5 Available Units

See Floor Plan Details

Chateau Montelena

2 Beds, 2 Baths | 950 sq. ft.

$773 - $1,223

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

C

Review Ratings

Noise

4.0

Grounds

2.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Napa Valley Reviews

(253)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2023

6/14/2023

Neglecting/lack of urgency to remove mold

They been letting mold grow in my apartment for about 1 month in a half. Come and paint over it, it grow within a few days. Never called a professional to come and check it out after several complaints.

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anonymous

Resident 2020 - 2022

6/27/2022

FYI all the other 5 star reviews on here were bribes for a few bucks of rent or something like that from the office lol…If could give 0 stars I def would! Maintenance sucks and the ladies in the front office are just a bunch… See More >
    Review Author Icon

    anonymous

    Resident 2022

    3/4/2022

    We are so HAPPY we Choose Napa Valley to be our Home. The Staff in the office is attentive and genuinely cared about my rental experience. Thank you !Great place to call home! Very well kept and maintenance addresses any issues quickly.

      Review Author Icon

      Cashie88*

      Resident 2021 - 2022

      2/10/2022

      I’ve been staying out here for almost a year and renewed my lease! Very quiet community and the office is very professional. Takes care of your daily needs and are very sweet! The community stays clean and maintenance is always on time.… See More >
        Review Author Icon

        Brandon_T847

        Resident 2021 - 2022

        2/10/2022

        My wife and I moved in in December with our pets and we couldn't be happier. All the neighbors we have encountered have been friendly and courteous. The office staff are all amazing! MaeLee in particular is very helpful and responsive. Maintenance issues are addressed… See More >
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          LivLif

          Resident 2019 - 2022

          2/10/2022

          Pass these apartments right on up if you know what's good. Have not had a good experience from the front office or the so called new crew which by the way changes out every time you look around. Maintenance is slow to fix problems period.,… See More >

            Updated Review

            Review Author Icon

            pyrobinson2010@gmail.com

            Resident 2019 - 2022

            2/8/2022

            This is my first time living in an apartment! It is beautifully kept and very well maintained! The maintenance team is on there job, always so professional! They are always at my beck and call! I would recommend this place to anyone! I must say… See More >
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              Kvoz

              Resident 2021 - 2022

              2/7/2022

              I just move to Little Rock from Oregon and I found this complex apartments and it’s in a great zone! Near to my job and many restaurants and bars to spend a good time with friends . The apartments staff are so cool and nice… See More >
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                LRrenter1

                prospectiveVisited 2022

                1/27/2022

                I just moved to Little Rock from Chicago and Nappa Valley has been the best aprtment I've seen so far. I met Mayley and the manager, Arion and they were great! Mayley was very patient with me because I couldn't decide between the 1 or… See More >
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                  anonymous

                  prospectiveVisited 2021

                  12/22/2021

                  I literally toured and leased (have not moved in yet) because Angelica is so awesome! I felt when touring with her that she was completely knowledgeable of the property and surrounding area. The grounds were kept clean and the apartments are very nice. I am… See More >
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                    anonymous

                    Resident 2020 - 2021

                    2/13/2021

                    Never consider living here. Looked forward to living here but now I can't wait until my lease is up. The management is so poor and does not adhere to their tenants needs, the neighbors are an absolute terror. The walls in this hole are so… See More >
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                      anonymous

                      Resident 2019 - 2020

                      3/11/2020

                      This is the worse freaking place to move too! I absolutely cannot wait until my lease is up! Floors loud asf! Walls thin as hell. Maintenance does a poor --- job. The office has no type of speed on getting this fixed that really matter.… See More >
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                        Resident 712359

                        Verified Resident 2019

                        11/1/2019

                        This apartment is in fair condition for the price you may. My apartment has some wiring issues, such as light switches controlling wall outlets & garbage disposal only working half the time. But if you can live with a few flaws, then the apartment will… See More >
                          Manager

                          11/7/2019

                          Napa Valley
                          Hi there, thank you for your review. We're glad that you are happy with the value of our community and that you are satisfied with your home. We are sorry you are having some issues with the garbage disposal. Please contact the office or our maintenance team so we can get this fixed for you as soon as possible. We look forward to hearing from you!
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                          Resident 709832

                          Verified Resident 2019

                          10/24/2019

                          I just moved in and have a great experience so far. Staff has been awesome and neighbors very welcoming. I believe I will be living here for a while. I feel at home at Napa Valley. Can't wait for summer time to spend at the… See More >
                            Manager

                            10/29/2019

                            Napa Valley
                            Welcome to our community! It is wonderful that you feel at home here already. We strive to provide friendly and professional service to our residents, so it is encouraging to know we are meeting your expectations. If we can help you with anything, please let us know. Thank you for your 5 stars!
                            Review Author Icon

                            Resident 706275

                            Verified Resident 1999 - 2019

                            10/13/2019

                            Good except for the past 5 or 6 years. The service work requested always resulted in less than satisfactory results. When reported the return service visit was 5 to 7 days later. Have never stayed in an apartment with such poor maintenance service.… See More >
                              Manager

                              10/16/2019

                              Napa Valley
                              Hello! Thank you for being a loyal resident. High resident satisfaction is a top priority here, so it is discouraging to see you disappointed with our maintenance team. Our team works diligently to attend to all service requests in a timely manner, so they are looking into your feedback on priority. If there is anything further you would like to share, please come by our leasing office or give us a call. We look forward to speaking with you.
                              Review Author Icon

                              Resident 693714

                              Verified Resident 2016 - 2019

                              9/11/2019

                              This complex has been incredible. The staff works hard, and they are always going above and beyond to make sure that the people who live in these apartments are satisfied with every aspect of the community.

                                Manager

                                9/14/2019

                                Napa Valley
                                Thank you for your exceptional review! Our staff works hard to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our service! Thank you for sharing your appreciation.
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                                Resident 677140

                                Verified Resident 2019

                                8/11/2019

                                Not a safe place to live, they need to do pest control on a regular basis otherwise you can't live here with full of pests in other words it's like life threatening place to live. Don't move unless you're completely satisfied

                                  Manager

                                  8/14/2019

                                  Napa Valley
                                  We appreciate your feedback about the nuisance you have experienced. Our staff works hard to ensure a clean, pest-free living environment for our residents, and we are disappointed to hear this has not been your experience. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on resolving this issue. Thank you for your patience as we work to better satisfy you.
                                  Review Author Icon

                                  Resident 664596

                                  Verified Resident 2018 - 2019

                                  7/14/2019

                                  Price is higher than comparable properties but the construction seems good. Needs some updates inside. Good quality grounds and pool. Nice workout facility. Office staff is nice. I would recommend the property if you want to live out west.

                                    Manager

                                    7/17/2019

                                    Napa Valley
                                    Thank you for your recommendation and review! We are glad that our staff and amenities have met your expectations. We will share your suggestion regarding updates with our team, as we are always looking for ways to improve our community and offer an even better value for our residents. Thanks again for your review.
                                    Review Author Icon

                                    Resident 663323

                                    Verified Resident 2018 - 2019

                                    7/10/2019

                                    I love my apartment, but if the neighbors would keep the noise down it'll be much better. I really don't have too much more to say. the water bill is high for an apartment. its just me and my 6 month old son.

                                      Manager

                                      7/15/2019

                                      Napa Valley
                                      Thank you for letting us know that you love your home! We strive to provide our residents an exceptional place to call home so it is encouraging to know that you're happy. Please don't hesitate to visit the leasing office or give us a call if the noise from your neighbor becomes unbearable. Thank you for taking the time to share your encouraging feedback.
                                      Review Author Icon

                                      Resident 657685

                                      Verified Resident 2019

                                      6/27/2019

                                      Horrible parking, no cameras, high pet fee, 1 dumpster. It's a light on the outside of your door that stay on throughout the night that you can not turn off. The light attract bugs. All the bugs will fly around the light so if you… See More >
                                        Manager

                                        7/2/2019

                                        Napa Valley
                                        We appreciate your feedback. Our goal is to provide our residents with an excellent place to live, in a great atmosphere, surrounded by great people. We will discuss your comments internally to see what more we can do to satisfy you. Thank you for your review.
                                        Review Author Icon

                                        Resident 650352

                                        Verified Resident 2018 - 2019

                                        6/9/2019

                                        I've lived in Napa Valley apartments for two years and I love it! I haven't had any issues, and the staff are friendly. I think it's sweet how they leave a birthday letter in your mailbox (I'm a sucker for mushy stuff ??). … See More >
                                          Manager

                                          6/13/2019

                                          Napa Valley
                                          Our community offers a desirable combination of superior service, a great location, and well-kept homes. It is great to know that you love your home and everything about it! Thank you for your outstanding review and for sharing your appreciation for the birthday letters.
                                          Review Author Icon

                                          Resident 649195

                                          Verified Resident 2018 - 2019

                                          6/5/2019

                                          There are pests in the apartments. The leasing office employees do not communicate effectively or take maintenance requests seriously. Apartments are unkempt and poorly insulated. The parking is unacceptable.

                                            Manager

                                            6/10/2019

                                            Napa Valley
                                            We want you to know that we take your feedback seriously. We regret to learn of your dissatisfaction with our facilities and staff. We understand how frustrating parking and pests can be. Our team works hard to make sure your concerns or issues with your residence are addressed in a timely manner, and we sincerely apologize if our efforts have not met your expectations. Please call our resident care line at 866-620-1130 so we can document your concerns and discuss them with the appropriate team. Thank you for helping us to better serve you.
                                            Review Author Icon

                                            Resident 526497

                                            Verified Resident 2018 - 2019

                                            6/5/2019

                                            Beware it's an older apartment complex, many of the issues that should be repaired are fixed temporarily which leads to other major issues. Paint can cover a lot. The grounds keep people are always here but spider webs and debris continue to be around your… See More >
                                              Manager

                                              6/10/2019

                                              Napa Valley
                                              Thank you for recognizing that our grounds team is always there working. Our team works hard to provide consistent, quality services for our residents and anytime our service doesn't meet your expectations, we want to know. We take your feedback to heart and use your comments to help us better serve our current and future residents but we need more details about your experience. Please call our resident care line at 866-620-1130 so we can document your concerns and discuss them with the appropriate team. Thank you for helping us to improve.
                                              Review Author Icon

                                              Resident 647574

                                              Verified Resident 2018 - 2019

                                              6/2/2019

                                              My experience so far has been great. I haven't had any major issues. The office staff is always nice and friendly. The community is always kept nice in appearance, it's quiet and no major crime in the area .

                                                Manager

                                                6/5/2019

                                                Napa Valley
                                                It makes our day to receive such great reviews and to know you are enjoying our community! We appreciate your time, and please don't hesitate to reach out if we can ever be of service. Thank you!
                                                Review Author Icon

                                                Resident 637633

                                                Verified Resident 2017 - 2019

                                                5/8/2019

                                                So so really nothing to brag about maintenance is slow and the from office doesn't really have any pep in their step when letting them know what's going on... I am currently dealing with termites for the 2nd time and rent went up by almost… See More >
                                                  Manager

                                                  5/11/2019

                                                  Napa Valley
                                                  We want you to know that we take your feedback seriously. Our team works hard to provide consistent, quality service for our residents, and anytime our service falls short, we want to know so that we can address the issue. We're also sorry to hear about the issues you've been having with pests. We work hard to ensure a clean, pest-free living environment for our residents, and we are disappointed to hear this has not been your experience. Your satisfaction is our priority and we want to make things right. Please call our resident care line at 866-620-1130 so we can document your concerns and discuss them with the appropriate team. Thank you for your patience as we work to better serve you.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                  Other
                                                  • 2nd Floor Entry Level
                                                  • Ceiling Fan
                                                  • Fireplace
                                                  • Kitchen and Bathroom Upgrades
                                                  • Premium Flooring
                                                  • View
                                                  • Wheelchair Access Available
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                                                  Leasing

                                                  Apartments in Little Rock!Nestled atop a hillside setting, Napa Valley Apartment Homes offers tranquility, beauty and a living experience sure to exceed your expectations.Hang out with friends poolside, take in the mountain views from your apartment, or explore West Little Rock's finest shopping and entertainment within minutes from your doorstep. All the comforts of home await you in our one and two bedroom apartment homes. Indulge in the best .Napa Valley.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  National Property Management Associates, Inc.

                                                  D+
                                                  D+
                                                  Communities
                                                  69

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 254 number of votes by renters, Napa Valley is currently rated 4.1 out of 5 stars.
                                                  Napa Valley is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Napa Valley is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Napa Valley is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Napa Valley is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Napa Valley is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Napa Valley is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  National Property Management Associates, Inc.
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Check Availability

                                                  Napa Valley

                                                  March 2024

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                                                  Napa Valley is a 565 - 1,050 sq. ft. apartment in Little Rock in zip code 72211. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $673 - $1,228. Nearby cities include West Little Rock, North Little Rock, Maumelle, Alexander, and Sherwood.

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