#20,291 #44 #629

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The Ventura

3600 West Ray Road, Chandler, AZ 85226
(206 Reviews)
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Floor Plans & Pricing

1 Bedroom

1x1-798

1 Bed, 1 Bath | 798 sq. ft.

See Floor Plan Details

2 Bedrooms

2x2-1039

2 Beds, 2 Baths | 1,039 sq. ft.

See Floor Plan Details

3 Bedrooms

3x2-1263

3 Beds, 2 Baths | 1,263 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

2.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Ventura Reviews

(193)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

9/11/2023

Donā€™t waste your money

Way over priced for what you get. No one picks up after their pets including the staff who live there but they have no problem sending out emails that they will charge for people who arenā€™t cleaning up. Actually broke the lease and paid theā€¦Ā See More >
    Review Author Icon

    Resident 1021284

    Verified Resident ā€¢ 2017 - 2022

    5/2/2022

    I have had many bad and many good overall I give it 5 out of 10 not to mention rent has gone way too high for the cheap way things are made in the apartments. Paint, floors , toilet seat. We canā€™t even let ourā€¦Ā See More >
      Manager

      5/6/2022

      The Ventura
      Thanks for taking the time to leave a review. We love when our residents are out enjoying the community / amenities and would only be involved should a resident not be abiding by our policies. If you would like to discuss this further, please reach out to the community manager. As it relates to your garbage disposal, there was a time during COVID we did experience a shortage in supplies. We so apologize for any delay this may have caused.
      Review Author Icon

      Resident 1018223

      Verified Resident ā€¢ 2021 - 2022

      4/21/2022

      see answers above plus main pool was shut down too long, kids are often unaccompanied by adults and are outside & noisy into the evening hours, front gate often left open after 7pm, stove vents into appt (smokey for cooking), trash & refuse left allā€¦Ā See More >
        Manager

        4/23/2022

        The Ventura
        It is disappointing for us to hear that your experience was anything less than great. We are a family community and welcome all qualifying residents with or without children. If you feel there is an excessive amount of after hour noise, we do encourage our residents to call our after hours courtesy patrol. Unfortunately, earlier this we did have to close the front pool for six days due a repair to the filtration system. Fortunately, our community boast two large pools so our residents could enjoy the second pool during this time. As it relates to work orders needed in your home or throughout the community, please contact us in the leasing office so we can address any concerns you have. We have an outstanding maintenance team who is always happy to assist. We would love to reach out to you to get this rectified, but unfortunately this review does not tie to a name. We would like to work towards a resolution, so if you are willing, please reach out to us at (480) 899-3600 to discuss this further.
        Review Author Icon

        Resident 1009398

        Verified Resident ā€¢ 2019 - 2021

        3/24/2022

        It is a great community I recommend this to all who would like a house at great neighborhood with proximity to malls and stores and a great school district. The leasing staff is amazing and approachable and so is the maintenance team.

          Manager

          3/30/2022

          The Ventura
          We are so happy to read such a great review about The Ventura Apartments! We are always more than happy to assist you if anything else comes up. Take care!
          Review Author Icon

          Resident 1004313

          Verified Resident ā€¢ 2020 - 2021

          3/7/2022

          I have lived her for 2 years now and have had many issues. We have not had them resolved and the staff did not handle them as well as they should have. We are also moving to a house into a different city because weā€¦Ā See More >
            Manager

            3/9/2022

            The Ventura
            Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We would like to have a better understanding about your experience. Please reach out to us at (480) 899-3600 at your earliest convenience and we will do our best to resolve this with you.

            Updated Review

            Review Author Icon

            Resident 872481

            Verified Resident ā€¢ 2018 - 2021

            2/12/2022

            I have lived at the Ventura apartments for almost 4 years and am planning to renew my lease again here in the upcoming months. Iā€™ve had a great experience here and love the layout of the unit, the community, and feel very safe living here.ā€¦Ā See More >
              Manager

              2/16/2022

              The Ventura
              Thank you for your kind review; we are happy to pass along your comments to the team here at The Ventura Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
              Review Author Icon

              Resident 958200

              Verified Resident ā€¢ 2020 - 2021

              10/8/2021

              The Ventura is a wonderful property and a nice community to live in. The Layout is wonderful with great amenities. The dog park is lovely. Staff is great! Plenty of parking for visitors and the convenience to local grocery and retail stores is absolutely amazing!

                Manager

                10/18/2021

                The Ventura
                We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
                Review Author Icon

                Resident 956722

                Verified Resident ā€¢ 2019 - 2021

                10/8/2021

                Management and staffs very helpful and friendly, they take the time to see what to do in order to help you with any questions or situations, they do not ignore you, they will call back like they say and amazing customer service!!! They are allā€¦Ā See More >
                  Manager

                  10/18/2021

                  The Ventura
                  Thank you for your kind review; we are happy to pass along your comments to the team here at The Ventura Apartments! If you have any further questions, please give us a call. We're always happy to help!
                  Review Author Icon

                  Resident 932866

                  Verified Resident ā€¢ 2016 - 2021

                  7/29/2021

                  I've lived in this wonderful community for six years, and it's very rare to have maintenance because the facilities are practically perfect, but over these years and through the most recent visit by this community's maintenance team, the only thing I can say about itā€¦Ā See More >
                    Manager

                    8/13/2021

                    The Ventura
                    Verified Resident 932866, your recommendation means so much to us and we're so happy to have earned it. We are so thankful for the amazing review and will be sure to share it with our service team. Thank you again for taking the time to let the world know about your positive experience. Have a great day! The Ventura Management Team
                    Review Author Icon

                    Resident 930203

                    Verified Resident ā€¢ 2021

                    7/22/2021

                    We love the location and amenities but there is a lot of issues with the apartment. Love the floor plan, I don't believe any of the apartments here have a pantry. We love the first floor. It's close to everything. The shower knobs is whatā€¦Ā See More >
                      Review Author Icon

                      Resident 925070

                      Verified Resident ā€¢ 2020 - 2021

                      7/8/2021

                      The Ventura community is very well maintained. All the staff is friendly and helpful - from the property managers to the maintenance staff. It's a non-smoking community which is important to me. The apartment's layout is great and so are the amenities. I'm glad Iā€¦Ā See More >
                        Manager

                        7/12/2021

                        The Ventura
                        Verified Resident 925070, thanks for your praise and kind comments about our team and the community! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! The Ventura Management Team
                        Review Author Icon

                        Resident 922209

                        Verified Resident ā€¢ 2020

                        6/29/2021

                        Ok. Safety is the main concern Should have more dog poop stations to be easy access to dispose Should have more shaded parking Additional cameras for safety reasons Very good team of office members and maintenance response very good and are very professional Appearance is nice and maintained well

                          Manager

                          7/8/2021

                          The Ventura
                          Thank you for your kind review; we are happy to pass along your comments to the team here at The Ventura! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                          Review Author Icon

                          Resident 917675

                          Verified Resident ā€¢ 2020 - 2021

                          6/16/2021

                          Still a fan of Ventura. The front office staff is always friendly and helpful. Maintenance staff fixed the issues that were a huge issue. I am await the replacement screens for my window. This is my second time residing at Ventura and I remain overallā€¦Ā See More >
                            Manager

                            6/19/2021

                            The Ventura
                            Hi Verified Resident 917675, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! The Ventura Management Team
                            Review Author Icon

                            Resident 913604

                            Verified Resident ā€¢ 2019 - 2021

                            6/8/2021

                            Overall experience at the Venturas has been great. This is the only community Ive felt comfortable signing another lease and not wanting to pick up and leave immediately. Overall layout of apartment and community is great, never difficult to find parking, and hardly ever haveā€¦Ā See More >
                              Manager

                              6/14/2021

                              The Ventura
                              Verified Resident 913604, thank you for your kind words and this wonderful review! We are so happy that you have had a pleasant experience here and are thankful you have renewed your lease with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! The Ventura Management Team
                              Review Author Icon

                              Resident 912797

                              Verified Resident ā€¢ 2021

                              6/7/2021

                              Great staff, beautiful grounds and amazing layout. Would recommend anyone to live at this location. It's great as well as the apartment is located right next to the freeway. I love that this place is gated and such a safe place to live.

                                Manager

                                6/14/2021

                                The Ventura
                                Verified Resident 912797, Wow! We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Ventura. We hope to be of service to you again in the future. Best wishes, The Ventura Management Team
                                Review Author Icon

                                Resident 909171

                                Verified Resident ā€¢ 2020 - 2021

                                5/28/2021

                                Had a couple issues not resolved immediately and plumber damaged personal property without resolution other than an OH well from the vendor. The back gate not always working and the key not working on the outside lock is an inconvenience

                                  Manager

                                  6/14/2021

                                  The Ventura
                                  Verified Resident 909171, While we greatly appreciate your high star rating, we would love to hear more about your experience with our vendor. Please contact the community manager at theVenturamgr@greystar.com. We look forward to a resolution! The Ventura Management Team

                                  Updated Review

                                  Review Author Icon

                                  Resident 847559

                                  Verified Resident ā€¢ 2020 - 2021

                                  5/26/2021

                                  The staff is very friendly and takes care of matters professionally. The community is clean, safe, and well maintained. I enjoy living here and I definitely recommend this apartment to my friend and family.

                                    Manager

                                    6/14/2021

                                    The Ventura
                                    Verified Resident 847559, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for taking the time to share your experience, we appreciate it! We hope to be of service to you again in the future. Best wishes, The Ventura Management Team

                                    Updated Review

                                    Review Author Icon

                                    Resident 861578

                                    Verified Resident ā€¢ 2020 - 2021

                                    5/17/2021

                                    Honestly I am disappointed, it is more like a college community/daycare atmosphere. I would prefer the gates be closed at all times. The Ventura was advertised as a gated community. The staff and maintenance workers are exceptional. Unfortunately some of the residents dont seemā€¦Ā See More >
                                      Manager

                                      5/20/2021

                                      The Ventura
                                      Verified Resident 861578, thank you for your review; we are happy to pass along your comments to the team here at The Ventura. We would love to discuss more of your concerns with you. Please contact the office when you have some time at (480) 899-3600 or theventura@greystar.com. Thank you!
                                      Review Author Icon

                                      Resident 902989

                                      Verified Resident ā€¢ 2021

                                      5/12/2021

                                      Nice community, apartment is very nice and has a great layout. Apartment has a "hardwood" floors and a very nice kitchen and spacious bathroom. Grounds are kept very nice and very clean. Pool and gym are a good size.ā€¦Ā See More >
                                        Manager

                                        5/20/2021

                                        The Ventura
                                        Verified Resident 902989, we are so happy to read such a great review about The Ventura! Thank you so much again for your feedback! We hope you have a great day! The Ventura Management Team

                                        Updated Review

                                        Review Author Icon

                                        Resident 888404

                                        Verified Resident ā€¢ 2018 - 2021

                                        4/30/2021

                                        The rent are very high. The rent are very high.The rent are very high.The rent are very high.The rent are very high.The rent are very high.The rent are very high.The rent are very high.The rent are very high.The rent are very high.The rent are veryā€¦Ā See More >
                                          Manager

                                          5/7/2021

                                          The Ventura
                                          Hello Verified Resident 888404, we appreciate you taking the time to leave us this feedback. The Ventura is very competitive with many of the surrounding communities in the area when it comes to rent rates. Our community has so many beautiful features and amenities to offer! We hope you have a great day! The Ventura Management Team
                                          Review Author Icon

                                          Resident 897172

                                          Verified Resident ā€¢ 2021

                                          4/26/2021

                                          This is my second time living in Arizona, and choosing to live in these apartments was the best decision I have made. Its accessible to many resources one needs to live. The staff is so helpful and nice. I never feel like Im forgotten about,ā€¦Ā See More >
                                            Manager

                                            5/6/2021

                                            The Ventura
                                            Hello,, thank you for taking the time to leave a review for us at The Ventura. We're happy we could meet your expectations and are so glad you're enjoying your time in Arizona at our beautiful community! We are always more than happy to assist you if anything else comes up. Take care! The Ventura Management Team

                                            Updated Review

                                            Review Author Icon

                                            Resident 766132

                                            Verified Resident ā€¢ 2019 - 2021

                                            4/2/2021

                                            The Venture apartment community and staff are amongst the very best in Chandler. I have lived here for two years, the staff is responsive and professional. I would highly recommend this community to my dearest family and friends.

                                              Manager

                                              5/7/2021

                                              The Ventura
                                              Verified Resident 766132, reviews like this give us motivation and help us ensure we provide high-quality care. We are so appreciative of you taking the time to share some nice words! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! The Ventura Management Team
                                              Review Author Icon

                                              Resident 883482

                                              Verified Resident ā€¢ 2018 - 2021

                                              3/14/2021

                                              In the 2.5 years that I've been here, my husband's car has been broken into 2ce. The gates have been a problem as they seem to be open more than closed. This is the reason for the 2 on safety/security. Everything else has beenā€¦Ā See More >
                                                Manager

                                                5/7/2021

                                                The Ventura
                                                Verified Resident 883482, your satisfaction is our top priority. Thanks again for taking the time to leave us this information and feedback. Take care! The Ventura Management Team
                                                Review Author Icon

                                                Resident 879274

                                                Verified Resident ā€¢ 2020 - 2021

                                                3/5/2021

                                                Beautiful apartment complex but the management sucks they are unwilling to help existing residents. They always have an excuse as to why they can not help right then and there. They think its okay to just tell you anything in hopes of it getting youā€¦Ā See More >
                                                  Manager

                                                  5/7/2021

                                                  The Ventura
                                                  Verified Resident 879274, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (480) 899-3600. We look forward to hearing from you. The Ventura Management Team

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 772378

                                                  Verified Resident ā€¢ 2018 - 2020

                                                  2/28/2021

                                                  Wonder experience so far in the past 3 years. Good management team responds quickly. Good pool area. Nice chess game area. My son loves to play in sand area. ..overall good.. recommend. Wonder experience so far in the past 3 years. Good management team responds quickly. Goodā€¦Ā See More >
                                                    Manager

                                                    5/7/2021

                                                    The Ventura
                                                    Verified Resident 772378, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Ventura. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! The Ventura Management Team

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Bike Racks
                                                    • Black Appliances
                                                    • Breakfast Bar
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard
                                                    • DishWasher
                                                    • Disposal
                                                    • Energy and Water Efficient Appliances
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Gas Grills
                                                    • Gated Access
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Microwave
                                                    • Mountain Views
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Premium Fixtures or Hardware
                                                    • Premium Lighting Fixtures
                                                    • Refrigerator
                                                    • Resident Lounge with Fire Pit
                                                    • Roman Tubs
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Volleyball Court
                                                    • Walk In Closets
                                                    • Wheelchair Access Available
                                                    • Window Coverings
                                                    • Wood Floors
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                                                    Leasing

                                                    Experience a relaxing modern lifestyle at The Ventura Apartments in Chandler, AZ, a newly renovated community. Our one, two or three bedroom apartment homes and beautiful Windmills West location have all been carefully designed to provide you the style, luxury and convenience of a world class resort that you just won't find anywhere else in Chandler.Enjoy the finest amenities in the area such as our fully-equipped Fitness Center, Two Resort-style Pools and on call 24-Hour Emergency Maintenance. Spend some quality time with family and friends in our outdoor lounge area, complete with Wi-Fi and four flat screen TVs or go for a swim in our resort style pool and then relax by our Fire Pit Lounge. Our friendly, professional staff is available to assist with your needs to ensure that your apartment home is second to none in Windmills West or anywhere else.The very best of Windmills West shopping, dining, schools and entertainment are all within
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 206 number of votes by renters, The Ventura is currently rated 3.7 out of 5 stars.
                                                    The Ventura is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Ventura is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Ventura is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Ventura is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Ventura is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Ventura is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Ventura

                                                    March 2024

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                                                    The Ventura is a 798 - 1,263 sq. ft. apartment in Chandler in zip code 85226. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Sun Lakes, Gilbert, Guadalupe, Tempe, and Mesa.

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