Let me start off by saying that The Lodge apartments is one of the best properties in Flagstaff. I came up here to go to school and have enjoyed my apartment very much. It feels like home and that is what I love about it. The maintenance staff is always so helpful and timely when completing any of my maintenance issues. Now the office staff is hit and miss. Depending on who you are or are not able to talk to will truly determine your view on the office staff. I have lived at the lodge for a less than a year. In that time I have had nothing but BAD experiences with the so called "Manager". She is RUDE, the rudest I have ever had to deal with! She is never in the office and is never available to speak with. If she is not "gone for the day" her door will be shut as if she will not give any resident the time of day! I have been in the office when there has been quite a few people waiting and have seen her walk out and turn right back in and shut the door. She is so unhelpful and unwilling to have a pleasant conversation with anyone. If it was not for staff who are willing to treat us residents as more than just another number I would have paid the fees to leave as she is that unpleasant.
The property is beautiful, as well as my apartment. It is exactly what I was looking for. They also have a really nice BBQ area that I often enjoy as well.