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Legacy Pines

1105 East Ponderosa Parkway, Flagstaff, AZ 86001
(44 Reviews)
$1,657 - $1,928/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Review Ratings

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Legacy Pines Reviews

(44)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022

11/20/2022

Look elsewhere

I am currently a resident here, I moved in a little over 2 months ago. When looking at apartments, I read all the reviews, the good and the bad. I should have taken the bad reviews seriously. The only two things that I appreciated hereā€¦Ā See More >
    Review Author Icon

    Crystal_S854

    Resident ā€¢ 2021 - 2022

    3/18/2022

    The new management is wonderful. The new manager goes above and beyond to make sure we are happy with the new complex management. Maintenance has been keeping up the complex while plowing all the snow.

      Review Author Icon

      kigp

      Resident ā€¢ 2021

      7/19/2021

      I just moved my son into his apartment at Renew Flagstaff. Sherry and Dave are the resident managers and are awesome caretakers. They are accessible and respond quickly to concerns. I have never experienced such responsive management in any apartment complex I have dealt with.ā€¦Ā See More >
        Manager

        7/21/2021

        Legacy Pines
        Thank you for sharing such high praise for Sherry and Dave! We are thrilled that you and your son are happy with his new home.
        Review Author Icon

        anonymous

        Resident ā€¢ 2020 - 2021

        7/5/2021

        The manager SS is great manager always willing to ,listen and willing to work with you and respect you. She is great person always happy walking around with smile. Overall it is a great place to live at

          Manager

          7/8/2021

          Legacy Pines
          Thank you for the fantastic feedback! It always feels good to hear that we are getting things right, and we will be sure to share your comments with SS.
          Review Author Icon

          anonymous

          prospective ā€¢ Visited 2021

          2/25/2021

          "a great place to call "home". The entire staff specially to David Sanders and sherry Sanders always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities areā€¦Ā See More >
            Manager

            2/27/2021

            Legacy Pines
            Thank you for your review and a five-star rating. It sounds as though you are having a wonderful experience here all-around. We will be sure to let David and Sherry know that they have been helpful and professional. Please continue enjoying your time in our community.
            Review Author Icon

            anonymous

            Resident ā€¢ 2021

            2/24/2021

            The property manager at this establishment is nothing short of unprofessional, condescending, and rude. If you are lucky, you will not have had to deal with her enough to see her in a negative light. However, most of us are not so lucky. Before movingā€¦Ā See More >
              Manager

              3/1/2021

              Legacy Pines
              Our team works hard to provide all of our residents with a top-tier living experience, and we are disheartened to read your review. We welcome the opportunity to discuss your feedback in greater detail to restore your confidence in our community. Please email us directly at renewflagstaff@trinity-pm.com. Thank you.
              Review Author Icon

              DPKahn

              Resident ā€¢ 2018 - 2021

              2/10/2021

              I have been a resident here at ReNEW Flagstaff since 2018. The changes to the property and the makeovers of the units have been outstanding and beautiful. According to my own experience and observations, the management and maintenance teams are committed to providing a consistentā€¦Ā See More >
                Manager

                2/12/2021

                Legacy Pines
                We were overjoyed to read through your positive review. Thank you for letting us know that your time here has been wonderful. We will be sure to pass your review along to the team. Please continue enjoying your time in our community with your children!
                Review Author Icon

                anonymous

                Resident ā€¢ 2020

                9/4/2020

                It's been a great complex with great neighbors so far but events the past week have led me to question the managements competence. I contacted the office because they had been trying to reach me, when asking her what the call was about she wouldn'tā€¦Ā See More >
                  Manager

                  9/11/2020

                  Legacy Pines
                  We appreciate your feedback on our customer service, and we are sorry for any discomfort you have experienced. Please know that we remain committed to addressing your concerns as soon as possible once we receive further instruction from a senior team member. Thank you for your patience.
                  Review Author Icon

                  Adrians1

                  Resident ā€¢ 2020

                  7/17/2020

                  the staff is very welcoming and friendly , we were helped by Sherry Sanders and she was absolutely amazing ! she got us into our apartment fast as well as making sure everything was good for us . Thanks to Renew flagstaff we have aā€¦Ā See More >
                    Manager

                    7/21/2020

                    Legacy Pines
                    Thank you for the outstanding review. Our team strives to create an inviting atmosphere, and it made our day to know you feel so at home in our community. Sherry will appreciate your recognition. We are thrilled to have you here!
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2020

                    7/15/2020

                    I love living here! It has a great atmosphere and I really enjoy that it is a super dog friendly community! The staff here are really friendly and everyone here is so kind and helpful. I've lived in Flagstaff for almost 10 years and thisā€¦Ā See More >
                      Manager

                      7/17/2020

                      Legacy Pines
                      Thank you for your upbeat review. It is lovely to know that you are enjoying our community and the team has been helpful. Please continue enjoying your time here.
                      Review Author Icon

                      AnthonyArturi

                      Resident ā€¢ 2020

                      5/25/2020

                      Living here has been mostly positive. My girlfriend and I enjoy the neighborhood and the new management has been making strides to improve the overall living experience. Any time we have had issues, they are promptly dealt with. The apartment does lack some more modernā€¦Ā See More >
                        Manager

                        5/29/2020

                        Legacy Pines
                        Anthony, we are very pleased with your positive feedback on our neighborhood and team! Our professionals are always hard at work to ensure our residents' needs are met, so we would be more than happy to discuss how we may be able to improve your satisfaction by updating our exteriors and interiors. Please contact our leasing office at your convenience. Thank you!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018 - 2020

                        5/25/2020

                        My boyfriend and I just renewed our lease for the second time this May. Over the past two years we have enjoyed living in this apartment complex. The two main pros for us are location (we enjoy going on walks and there are many differentā€¦Ā See More >
                          Manager

                          5/27/2020

                          Legacy Pines
                          Thank you, Desiree, for your detailed review and complimentary rating. We look forward to having you and your boyfriend here for another year. We have taken your feedback about the community aesthetic and construction to the team for internal discussion. If there is anything more you would like to add, please email us at renewflagstaff@trinity-pm.com. Your comfort is our top priority, and we are always here to help. Thank you again.
                          Review Author Icon

                          Resident 737165

                          Verified Resident ā€¢ 2019 - 2020

                          1/30/2020

                          Everyone is polite and helpful. We have not encountered any problems that have not been addressed properly. Maintenance is thorough and timely when responding to work orders and have even helped when needed in emergency situations.

                            Manager

                            1/20/2020

                            Legacy Pines
                            Thank you for your review! We are blown away by your kind words about our community, and we couldn't be happier to have you as a resident here! It is especially gratifying to hear that our management team has been helpful and attentive, as customer service is our top priority. We appreciate all of your comments and hope you continue to enjoy living here for many years to come.
                            Review Author Icon

                            Resident 728773

                            Verified Resident ā€¢ 2018 - 2019

                            12/17/2019

                            I have been very happy here. I have felt very safe in this community. I like having the parking facilities with a cover to protect my car.The location is great for me as I'm close to my church where I volunteer, my physician's officeā€¦Ā See More >
                              Manager

                              12/19/2019

                              Legacy Pines
                              It's great to hear how perfectly our location works for you. Thank you for letting us know you enjoy our community and for taking the time to review. We're glad you're here.
                              Review Author Icon

                              Resident 727742

                              Verified Resident ā€¢ 2017 - 2019

                              12/14/2019

                              When I was first looking for a home, it was hard finding an affordable apartment that also allowed my dog. That's when I found this community. The staff are exceptional when it comes to answering questions about repairs and payment options. The maintenance workers areā€¦Ā See More >
                                Manager

                                12/16/2019

                                Legacy Pines
                                We are so pleased to hear that our pet-friendly community is the perfect fit for you. Thank you for the glowing review. We hope you continue to enjoy the peace and quiet!
                                Review Author Icon

                                Resident 727262

                                Verified Resident ā€¢ 2018 - 2019

                                12/12/2019

                                It's a great community with a great location. It was recently taken over by a new company and so far so good. They have done several repairs including a new roof. I would recommend this complex to anyone looking for a place to call home.

                                  Manager

                                  12/16/2019

                                  Legacy Pines
                                  We appreciate your upbeat review and recommendation. It is always nice when our team receives positive acknowledgment. We will be sure to pass your review on to the team.
                                  Review Author Icon

                                  Resident 727261

                                  Verified Resident ā€¢ 2018 - 2019

                                  12/12/2019

                                  The maintenance support at ReNEW is stellar! They are on it immediately when I have a concern and always super courteous. And I love the new management at ReNEW, they are also kind and attentive. All very refreshing changes. I'm soā€¦Ā See More >
                                    Manager

                                    12/17/2019

                                    Legacy Pines
                                    We are very heartened to hear you are enjoying the new changes to the community! We believe in providing exceptional customer service, and your kind words reassure us of our efforts. Thank you for the encouraging feedback!
                                    Review Author Icon

                                    Resident 726904

                                    Verified Resident ā€¢ 2019

                                    12/11/2019

                                    Overall, I have really loved living here. I moved in in July 2019 and for the most part it has been awesome. There have been some instances of the office being slightly disorganized or out of order but they are very willing to help fixā€¦Ā See More >
                                      Manager

                                      12/13/2019

                                      Legacy Pines
                                      We have been happy to have you here since July. Thank you for your detailed review and positive acknowledgment of the maintenance team. We have taken your feedback about the office to our team for discussion and improvement. Thank you for sharing!
                                      Review Author Icon

                                      Resident 725284

                                      Verified Resident ā€¢ 2017 - 2020

                                      1/9/2020

                                      I have been a tenant for almost 3 years. Nice location especially hood for people who work in Flagstaff medical community as it is near hospital and medical offices. Also next Basis School. Pretty location with Ponderosa Pines and views of the San Francisco peaks. Staffā€¦Ā See More >
                                        Manager

                                        12/16/2019

                                        Legacy Pines
                                        We appreciate your thoughtful feedback. It's fantastic that you enjoy our picturesque location and your considerate neighbors. We're sorry to hear we fell short of your expectations in handling snow and parking. We're listening and we'd like to discuss your concerns in greater depth. When you have a moment, please email us at renewflagstaff@trinity-pm.com. Thank you.
                                        Review Author Icon

                                        oegnijfg

                                        prospective ā€¢ Visited 2015

                                        5/20/2015

                                        These apartments recently changed management to MEB Management Services and both Sharon Beck, the property manager, and Stephanie who works in the front office have been nothing but disrespectful to me. They have a serious lack of organizational skills; it has been two weeks sinceā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2012 - 2013

                                          4/24/2013

                                          The place is not bad but the management is the worst I have seen. Once they get rid of the jerk in the office it will be a great place to live......

                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2013

                                            2/22/2013

                                            I love this place. The office staff is very helpful. The maintenance crew is fast to fix any problems. I love that the rent includes utilities. I highly recommend this place.

                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2010 - 2013

                                              2/6/2013

                                              This place is gross! This complex is so dirty and the laundry room is never kept up on maintenance. All the office staff do is stand around and aren't even there half the time! The office manager is always so rude! You are definately gettingā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2010 - 2012

                                                7/6/2012

                                                This place is a total joke. No upkeep on maintenance, they do not clean up after themselves when doing construction around the complex, or just simple yard work ,which is very dangerous when walking the dog or small children playing. Parking is covered, but notā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2010

                                                  7/14/2011

                                                  Great Place!

                                                  I have lived here a couple months now and I love it! Most apts have a screen door so the ventilation through summer is great! Office staff is really friendly and wants to help any situation you are in. It really is a quiet complexā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

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                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Legacy Pines

                                                    March 2024

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                                                    Legacy Pines is an apartment in Flagstaff in zip code 86001. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,928. Nearby cities include Sedona, Williams, Cottonwood, Clarkdale, and Jerome.

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