I also had my deposit taken away from me. Neither does it sound like they have fixed the fire alarm cause that same thing happened again a little more than a year later than this post and yes it is unnerving to say the least... If they aren't truly fixing things, that is a problem for everyone.
DO NOT MOVE HERE, YOU WILL REGRET IT!
I had similar problems with deposits. :(
I would like to take a minute to thank you for taking time to give your feedback from your experience about Stone Canyon. I would invite you to contact the Business Manager directly with any concerns you may have as in any instance each situation is reviewed and addressed on a case by case basis. Any matter regarding deposits and accounts is a private matter and as you have kept documentation the management staff also keeps very detailed records in which we would be happy to review with you. The fire system going off in the middle of the night was a very unfortunate issue for the residents as well as those employees that were also on-site addressing the concerns of the alarm and the residents safety. As the team all worked diligently to resolve the issues. Our apologizes for the situation and any lack of respect you felt as a resident here. As stated above we would be happy to sit down to discuss with you at your convenience.
Seriously?? I have lived here for a couple years now, maintenance is completed EVERY time in 24-48 hours! The fire alarm went off twice in 2 days -yes, I heard it. It was some kind of techincal problem it wasn't that big of a deal!! Drama much?? Get over it!!