Mandarina Apartments
#3,742 #13 #64

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Mandarina Apartments

5402 East Washington Street, Phoenix, AZ 85034
(124 Reviews)
$1,430 - $4,831/mo
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Move-In Specials

$500 Off Move In on Select Units. *Restrictions apply. Reach out to your leasing team for more details.

Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1 Bath | 715 sq. ft.

$1,440 - $4,625

6 Available Units

See Floor Plan Details

A4

1 Bed, 1 Bath | 738 sq. ft.

$1,478 - $4,566

4 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 643 sq. ft.

$1,430 - $4,131

1 Available Unit

See Floor Plan Details

A5

1 Bed, 1 Bath | 779 sq. ft.

$1,635 - $4,674

1 Available Unit

See Floor Plan Details

A6

1 Bed, 1 Bath | 857 sq. ft.

See Floor Plan Details

A2

1 Bed, 1 Bath | 665 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 865 sq. ft.

$1,534 - $4,831

3 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 955 sq. ft.

$1,639 - $4,578

1 Available Unit

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,020 sq. ft.

$1,699 - $4,737

1 Available Unit

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

3.8

Grounds

4.1

Safety

4.0

Office Staff

4.1

Maintenance

4.4

Neighborhood

3.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

10

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.6 days

View Community Timeline
View Community Timeline

Mandarina Apartments Reviews

(120)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1097160

Verified Resident 2022 - 2024

1/22/2024

We've had a good experience at these apartments. Maintenance is fast and office staff is very helpful and friendly. Other than the lack of parking spaces, we are very comfortable here. We are renting here until we can buy a house

    Manager

    1/25/2024

    Mandarina Apartments
    We're glad to know you've had a good experience at Mandarina Apartments! It's great that our maintenance and office teams have been helpful. We understand the parking situation can be tricky, but we appreciate your patience. Best of luck with your house-hunting journey - we're here for you until then!
    Review Author Icon

    Resident 1216358

    Verified Resident 2023 - 2024

    1/11/2024

    I have loved living at the Mandarina so far, the staff are very friendly and always willing to help with any request. All of the amenities are well kept and everything is always clean. The location is near a lot as well.

      Manager

      1/11/2024

      Mandarina Apartments
      We're so glad to know you're enjoying your experience at Mandarina! Your kind words about our friendly staff and well-kept amenities really brighten our day. Thanks for taking the time to share, we appreciate it!
      Review Author Icon

      Resident 1207626

      Verified Resident 2020 - 2023

      12/11/2023

      Very good living experience. Quiet neighborhood and enjoy the overall living area. Very close to Mesa and Tempe and Scottsdale and the major freeways. Staff is very good as well. Would recommend to anyone looking for a good comfortable place

        Manager

        12/12/2023

        Mandarina Apartments
        We're glad to know you've had a good living experience at Mandarina and that our location is convenient for you. Your recommendation means the world to us! Thank you for your kind words about our staff, too - we aim to provide top-notch service. Have an amazing day!
        Review Author Icon

        anonymous

        Resident 2021 - 2023

        11/9/2023

        HORRIBLE

        RUN AWAY! DO NOT LEASE FROM THIS APARTMENT. The past three years of living here have been hell. let’s start from the beginning. First of all the light to even turn into this apartment takes forever. You will waste hours of your life waiting to… See More >
          Manager

          11/10/2023

          Mandarina Apartments
          I'm truly sorry to read about your negative experiences. We strive to create a kind, welcoming, and comfortable living experience for all our residents and it is concerning that this hasn't been reflected to you during your time here. I would like the chance to discuss this with you directly so I can better understand what went wrong and see if there are ways in which we could have served you better. Please reach out at the contact information below when it works best for you. Thank You, Melanie Feehan - Assistant Community Manager - (602) 225-0055
          Review Author Icon

          Resident 1181881

          Verified Resident 2023

          9/18/2023

          Old apartments need fixing up. Not all are upgraded. I do live comfortable I just wish they would remodel more apartments. The area is overall okay but it is in an area where there is a lot of homeless people.

            Manager

            9/19/2023

            Mandarina Apartments
            We are continuously looking for ways to improve our community, including renovations when possible, so we appreciate your feedback. I would love the opportunity to discuss any specific concerns or suggestions you might have further, so please feel free to reach out directly at your earliest convenience. Thank you, Polly Parra - Community Manager - (602) 225-0055
            Review Author Icon

            Resident 1172887

            Verified Resident 2020 - 2023

            8/22/2023

            The community is has been a blessing for me. The staff is amazing always there when I need them. The property is well maintained, the pool area is clean, the walking paths are clean and well lit. It's definitely worth it.

              Manager

              8/23/2023

              Mandarina Apartments
              We're so glad to know that you've found our community at Mandarina a blessing and are happy with the cleanliness of our property, including the pool area and walking paths. Your kind words about our staff mean a lot! Thank you for sharing your experience - we appreciate it.
              Review Author Icon

              Resident 1165312

              Verified Resident 2023

              7/31/2023

              The move was smooth . The place looks exactly as shown in the pics . So far so good??????. From the moment I applied to the move in date everything was done professionally. The apartment was in a very good condition and very clean.

                Manager

                8/2/2023

                Mandarina Apartments
                We're glad to know that your move into Mandarina went smoothly and everything met your expectations! It's great to see you found our process professional and the apartment in good condition. We appreciate you taking the time to share this feedback with us. Enjoy settling into your new home!
                Review Author Icon

                Resident 1163965

                Verified Resident 2023

                7/27/2023

                Beyond amazing. Polly and her team made my move across the country so easy and convenient. They respond very quickly to my emails and are always so friendly when I go into the leasing office. Maintenance is amazing as well! If I put in a… See More >
                  Manager

                  7/27/2023

                  Mandarina Apartments
                  We're so glad to know that Polly and the team made your cross-country move a breeze! It's fantastic to see you're enjoying our responsive service and ongoing property updates. Thanks for taking the time to share your experience at Mandarina Apartments - we appreciate it!
                  Review Author Icon

                  Resident 1161442

                  Verified Resident 2021 - 2023

                  7/20/2023

                  Polly is awesome!!! It is way too expensive here. I am having to move back to Oregon to afford a place to live. I wish I had really looked into where grocery stores and restaurants are located from the complex. They are none that are… See More >
                    Manager

                    7/27/2023

                    Mandarina Apartments
                    While we appreciate the kind feedback about Polly, the rest of your feedback is disappointing to receive. I would be happy to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Melanie Feehan - Assistant Community Manager - (602) 225-0055
                    Review Author Icon

                    Resident 1128633

                    Verified Resident 2022 - 2023

                    4/6/2023

                    Move in was crazy because of the other community we lived in the staff at Mandarina was amazing! They helped us every step of the way. The updates they have made to the community, the dog park and responding to our request top notch. You… See More >
                      Manager

                      4/6/2023

                      Mandarina Apartments
                      Thank you so much for leaving Mandarina a positive review, and welcome! We are happy to hear that your move went smoothly. Your feedback is appreciated and will be discussed with our team. See you around!
                      Review Author Icon

                      Resident 1122847

                      Verified Resident 2023

                      3/17/2023

                      It's a nice community with nice apartments. The amenities are well maintained and a nice perk. The walls in the apartments are a bit thin, so you can occasionally hear your neighbors, especially those directly above you. The gate is broken more often than it… See More >
                        Manager

                        3/20/2023

                        Mandarina Apartments
                        Thank you for sharing this feedback with the Mandarina team. We are glad to hear that you are enjoying the community and will work to improve your experience further.
                        Review Author Icon

                        Resident 1119748

                        Verified Resident 2023

                        3/9/2023

                        Love it! Lived here for almost a year and it's a great place to live. Staff is friendly and quick to respond. Maintenance staff is also very nice and very responsive. Great location, very central and code to the airport

                          Manager

                          3/9/2023

                          Mandarina Apartments
                          We are delighted to hear that you are loving your home here! Thanks for sharing this feedback with the Mandarina team. We are glad to have you as part of the community!
                          Review Author Icon

                          Resident 1116085

                          Verified Resident 2020 - 2023

                          2/24/2023

                          The maintenance team is always fast and efficient. We are not fond of the new changes around the complex. It seems like Mandarina is more interested in looking for more tenants than taking care of those who are current renters. For example to pool in… See More >
                            Manager

                            2/27/2023

                            Mandarina Apartments
                            Thank you for bringing your concerns to my attention. I am very sorry for the ongoing issues you've had in our common areas and if the renewal rate has caused any inconvenience. We strive to offer fair housing and excellent amenities, so I will look into this with my team and see what more we can do to improve. If you would like to speak with me directly, I would be happy to take your call. Thank you, Polly Parra - Community Manager - (602) 225-0055

                            Updated Review

                            Review Author Icon

                            Resident 1000214

                            Verified Resident 2017 - 2023

                            2/23/2023

                            Most important issue is communication with apartment staff. If I had a problem or question, I go to office or contact from PC site. If residence had information such as something repair, construction and holiday office hours, office staff give us information quickly.

                              Manager

                              2/27/2023

                              Mandarina Apartments
                              Thank you for this feedback. Please don't hesitate to reach out if there is anything the Mandarina team can help you with. Melanie Feehan - Assistant Community Manager - (602) 225-0055
                              Review Author Icon

                              Resident 1106026

                              Verified Resident 2021 - 2023

                              1/26/2023

                              Polly and maintenance are great. The building, however, is extremely ------. Nothing seems to work, the gate is often broken so the homeless roam around, parking is horrible, and the rules never enforced, and it is very, very overpriced for what you get.

                                Manager

                                1/26/2023

                                Mandarina Apartments
                                Thank you for your feedback. I am sorry to see that your experience has been anything but wonderful, and I would be happy to discuss this matter further so that our team can take steps to address your concerns. Please give me a call at your earliest convenience, and I will be happy to help. Thank you, Polly Parra - Community Manager - (602) 225-0055
                                Review Author Icon

                                Resident 1081428

                                Verified Resident 2020 - 2022

                                11/3/2022

                                Mandarina is conveniently located and has nice, helpful staff. The one-bedroom units are spacious and comfortable. I've had very few problems here, and any issues that arise can be resolved with staff.

                                  Manager

                                  11/4/2022

                                  Mandarina Apartments
                                  Thanks so much for recommending Mandarina! We're happy to hear you're loving the community. Please let us know if there is anything else we can do for you. Take care!
                                  Review Author Icon

                                  Resident 1060975

                                  Verified Resident 2022

                                  9/1/2022

                                  I moved to Mandarina apartments in March 2022. I have nothing but great things to say! The office staff is extremely friendly. Maintenance takes care of your work orders ASAP. They continue to make the place nicer, day by day. Love it here!

                                    Manager

                                    9/1/2022

                                    Mandarina Apartments
                                    Thank you so much for the positive review for Mandarina! We are so glad you have enjoyed living in our community. We aim to take excellent care of our guests, so hearing how much you love living here means the world. See you around!
                                    Review Author Icon

                                    Resident 1054532

                                    Verified Resident 2022

                                    8/13/2022

                                    My experience with this community has not been the best. Parking is a major issue, it smells like dog waste and urine almost around the entire complex. The staff are not very friendly, but expect for the manager. The complex isn't big but cleanness is… See More >
                                      Manager

                                      8/15/2022

                                      Mandarina Apartments
                                      I am sorry to hear that you're frustrated. We want the most for our residents, and I regret that we let you down. I appreciate your feedback, as it will help us improve. If there is anything further we can do for you, please let us know. Thank you, Polly Parra - Community Manager - (602) 225-0055
                                      Review Author Icon

                                      Resident 1000151

                                      Verified Resident 2021 - 2022

                                      2/19/2022

                                      The parking situation at this complex is absolutely awful. It's super hard to have company over as the complex barely has enough spaces for the tenants. Many times I've had to park outside the complex because there's nowhere inside to park. Complex refuses to change… See More >
                                        Manager

                                        2/28/2022

                                        Mandarina Apartments
                                        Thank you for taking the time to share your feedback with us. The team is investigating this further to learn more about your experience. If you are willing, please send an email to mandarina.cm@avantiresidential.com or give us a call at 602.225.0055 so we can further assist you. We hope you'll allow us to speak with you.
                                        Review Author Icon

                                        Resident 986849

                                        Verified Resident 2020 - 2022

                                        1/6/2022

                                        The apartment is over priced and poorly remolded. The flooring was installed badly and is already bubbling up. The bathtub needed to be resurfaced before I even moved in. I feel cheated out of my money

                                          Manager

                                          2/2/2022

                                          Mandarina Apartments
                                          Thank you for taking the time to share your feedback with us. The team is investigating this further to learn more about your experience. If you are willing, please send an email to mandarina.cm@avantiresidential.com or give us a call at 602-225-0055 so we can further assist you. We hope you'll allow us to speak with you.
                                          Review Author Icon

                                          Resident 986723

                                          Verified Resident 2020 - 2022

                                          1/6/2022

                                          Overall I love living in this community. The grounds are well kept and the staff is friendly. Nice neighbors as well. Apartments are nice although some things are older and need repair, however the maintenance crew is very responsive.

                                            Manager

                                            1/21/2022

                                            Mandarina Apartments
                                            Thank you for taking the time to share your review. We always encourages our residents to provide their feedback whether positive or negative, we use both as a way to improve our resident experiences.
                                            Review Author Icon

                                            Julius_I

                                            prospectiveVisited 2020

                                            5/21/2020

                                            with management like this extremely frustrating I would never live here in a million years the worst experience I've ever had at a leasing office. I came here to look for an apartment and the leasing office was locked so I had to call to… See More >
                                              Manager

                                              5/22/2020

                                              Mandarina Apartments
                                              Hello, ­­­­­Julius. Thank you for taking the time to leave a review. We apologize that you've had a less-than-stellar experience. Please know that's not our standard, and we strive to provide the best in customer service and living experience at all times. Clearly we've missed the mark with yours and we'd like to discuss how we might improve your time with us. Please reach out to us at mandarina.cm@avantiresidential.com or give us a call at 602.225.0055 so that we can set an appointment to speak with you in person to resolve your concerns. Thank you for your understanding, and we look forward to hearing from you soon.

                                              Updated Review

                                              Review Author Icon

                                              Leigh0866

                                              Resident 2013 - 2020

                                              3/5/2020

                                              I have lived here since 2013. I had some great years here when the management was caring. Since Avanti Residential took over, paying my rent every month has become a nightmare. I'm sure my health has suffered because of it. It is obligatory to use… See More >
                                                Review Author Icon

                                                Resident 663352

                                                Verified Resident 2019

                                                7/10/2019

                                                Parking is AWFUL. The one assigned only and first come first serve is so inconvenient if others live with you/if people want to come visit. Front gate has not worked in MONTHS to my understanding. Looking to move soon

                                                  Manager

                                                  7/12/2019

                                                  Mandarina Apartments
                                                  Thank you for taking the time to review our community. I am sorry to hear that you are having challenges with the parking at our community. We would like to talk with you more about your concerns. Please contact our leasing office at your earliest convenience. Thank you!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2019

                                                  4/6/2019

                                                  Apartment complex bring you in at one price then raises the rent 20% ($200+) at the end of your lease, after your 60 day written notice is due. I was told, by staff, they do that to get rid of people so they can continue… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Garage
                                                    • Reserved Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $35. Pet Limit: 2. Comments: We are a pet friendly community. Cats and dogs are welcome up to a limit of 2 per apartment home, however the following breeds are restricted: American Staffordshire Terriers, Staffordshire Bull Terriers, Rottweilers, Cane Corso, Presa Canarios, Bull Mastiffs, Wolf Hybrids. Proof of spay or neuter and up to date vaccines are required for pet approval.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $35. Pet Limit: 2. Comments: We are a pet friendly community. Cats and dogs are welcome up to a limit of 2 per apartment home, however the following breeds are restricted: American Staffordshire Terriers, Staffordshire Bull Terriers, Rottweilers, Cane Corso, Presa Canarios, Bull Mastiffs, Wolf Hybrids. Proof of spay or neuter and up to date vaccines are required for pet approval.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 2" Faux Wood Blinds in Select Homes
                                                    • Air Conditioner and Heat
                                                    • BBQ Grills
                                                    • Balcony or Patio
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Clubhouse
                                                    • Convenient to Loop 202, I-10 and Route 143
                                                    • Convenient to Sky Harbor Airport
                                                    • Courtyard View
                                                    • Fitness Center
                                                    • Fully Upgraded Apartment Homes Available
                                                    • Gated Access
                                                    • Hardwood Flooring
                                                    • Kitchen Pantries
                                                    • Located on Light Rail
                                                    • On-Site Maintenance
                                                    • On-site Professional Staff
                                                    • Package Receiving Service
                                                    • Park Nearby
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Premium Countertops
                                                    • Premium Interior Paint
                                                    • Premium Light Fixtures in Select Units
                                                    • Private Community Dog Park
                                                    • Quality Landscaping
                                                    • Quartz Countertops in Select Homes
                                                    • Renovated
                                                    • Renovated Homes Available
                                                    • Security Deposit Options Available
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Stainless Steel Appliances
                                                    • Subway Tile Backsplash in Select Homes
                                                    • Upgraded Cabinetry in Select Homes
                                                    • Vaulted Ceilings
                                                    • Views
                                                    • Walk In Closets
                                                    • Window Blinds
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                                                    Leasing

                                                    Experience the comfortable living in Phoenix, AZ at Mandarina. NOW AVAILABLE: Stylish and newly renovated community clubhouse! Take advantage of our amazing upgraded fitness center.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Avanti Residential

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 124 number of votes by renters, Mandarina Apartments is currently rated 3.8 out of 5 stars.
                                                    Mandarina Apartments is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Mandarina Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Mandarina Apartments is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Mandarina Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Mandarina Apartments is rated 3.6/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Mandarina Apartments is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.6 days to their community reviews in the past year.
                                                    Avanti Residential
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community. Cats and dogs are welcome up to a limit of 2 per apartment home, however the following breeds are restricted: American Staffordshire Terriers, Staffordshire Bull Terriers, Rottweilers, Cane Corso, Presa Canarios, Bull Mastiffs, Wolf Hybrids. Proof of spay or neuter and up to date vaccines are required for pet approval.
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community. Cats and dogs are welcome up to a limit of 2 per apartment home, however the following breeds are restricted: American Staffordshire Terriers, Staffordshire Bull Terriers, Rottweilers, Cane Corso, Presa Canarios, Bull Mastiffs, Wolf Hybrids. Proof of spay or neuter and up to date vaccines are required for pet approval.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    $500 Off Move In on Select Units. *Restrictions apply. Reach out to your leasing team for more details.

                                                    Contact Property

                                                    Mandarina Apartments

                                                    March 2024

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                                                    Mandarina Apartments is a 643 - 1,100 sq. ft. apartment in Phoenix in zip code 85034. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,430 - $4,831. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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