Cortland at Raven
#4,079 #16 #72

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Cortland at Raven

3606 East Baseline Road, Phoenix, AZ 85042
(79 Reviews)
$1,633 - $2,023/mo
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Move-In Specials

Look & lease to receive $1,000 off your first month's rent and waived app/admin fees!

Floor Plans & Pricing

1 Bedroom

Sparrow

1 Bed, 1 Bath | 926 sq. ft.

$1,633

3 Available Units

See Floor Plan Details

Hummingbird

1 Bed, 1 Bath | 832 sq. ft.

$1,678

3 Available Units

See Floor Plan Details

2 Bedrooms

Quail

2 Beds, 2 Baths | 1,101 sq. ft.

$1,847

3 Available Units

See Floor Plan Details

Roadrunner

2 Beds, 2 Baths | 1,112 sq. ft.

$1,942

1 Available Unit

See Floor Plan Details

Finch

2 Beds, 2 Baths | 1,081 sq. ft.

$1,976

See Floor Plan Details

3 Bedrooms

Cardinal

3 Beds, 2 Baths | 1,298 sq. ft.

$2,023

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

4.6

Grounds

4.1

Safety

4.0

Office Staff

4.0

Maintenance

4.4

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

Cortland at Raven Reviews

(78)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 868988

Verified Resident 2024

2/28/2024

Moving in was a little complicated and the woman wasn't nice about it. So can it make me feel a little bit uncomfortable and scared? But once I met the maintenance team, I felt welcome and okay. It OK.

    Manager

    3/1/2024

    Cortland at Raven
    Hello, Thank you for your feedback. We apologize for any complications you may have had with your move-in and are happy that our service team put you at ease. Our goal is to ensure the best customer service possible. Please feel welcome to contact me during normal business to discuss any concerns you may have. Sincerely, Michael Caeti, Community Manager
    Review Author Icon

    Resident 1219729

    Verified Resident 2023 - 2024

    1/24/2024

    I love living in this community. I love living in my apartment. The staff is always courteous, helpful and professional. The maintenance staff have been very prompt, courteous and professional and diligently work on fixing/repairing issues until resolved.

      Manager

      1/26/2024

      Cortland at Raven
      Hello, Thank you for your kind words and feedback. We are happy you are enjoying your apartment and living in our community. Our service and office team are always here for you. Please let us know if you need anything else. Sincerely, Michael Caeti, Community Manager
      Review Author Icon

      Resident 1192895

      Verified Resident 2023

      10/25/2023

      The apartment is modern on the inside and mostly well-maintained. The community is quiet and this is a nice place to live overall. My major complaint is the sound deadening for those on the first floor. Sure you get a garage, but… See More >
        Manager

        10/26/2023

        Cortland at Raven
        Hello Neighbor, Thank you for your recent survey we really appreciate it! Your feedback is genuinely helpful for our future move-ins. We are happy you chose Cortland At Raven as your home. Please don't hesitate to reach out to our team if you have any questions or need anything else. Sincerely, Michael Caeti , Community Manager
        Review Author Icon

        Resident 1153219

        Verified Resident 2023

        6/24/2023

        Briseda Manzo, the Assistant Property, Manager provided a seamless, superior leasing experience. Not only is Briseda extremely professional, she is warm, supportive and responsive. I appreciate the opportunity to work with her tremendously.

          Manager

          6/29/2023

          Cortland at Raven
          Hello neighbor, Thank you for taking the time to recognize Briseida. She works very hard to ensure that all of our residents are taken care of and we are very fortunate to have her with us. If you ever need anything else, please do not hesitate to stop by! -Your Cortland at Raven team
          Review Author Icon

          Resident 1152516

          Verified Resident 2023

          6/22/2023

          excellent expereince overall. Front staff is courteous as well as the maintenance staff. the ONLY setback i can think of is uncovered parking accessability. other than that , everything is absolutely amazing

            Manager

            6/29/2023

            Cortland at Raven
            Hello, Thank you so much for your kind words! We think our management team is full of superstars too, but it feels great knowing that our residents agree! We appreciate you taking the time to write a review! -The team at Cortland at Raven

            Updated Review

            Review Author Icon

            anonymous

            Resident 2021 - 2023

            6/19/2023

            Billboard for this place lies

            Out of service, unavailable, broken, sorry for the inconvenience, I understand your frustration, all of these you will see in an email or text or both on a weekly basis basically. Something is ALWAYS wrong or being changed....but don't worry it's all going to be… See More >
              Manager

              6/29/2023

              Cortland at Raven
              Hello, Thank you for sharing your living experience at Cortland. We value your feedback and regret to hear that we missed the mark with maintenance requests and the issues you are experiencing. It is our goal to provide you with the best possible service and ensure your comfort. We would like to improve your experience and directly address concerns that you have within the community and your apartment home. Please email us at raven@cortland.com to discuss how we can address your concerns and improve your experience. - The team at Cortland at Raven
              Review Author Icon

              Bruce_O735

              Resident 2020 - 2023

              4/26/2023

              I have been here almost 4 years and I am impressed by the renovation that has taken place I have to mention beside she has been a big help for me and the maintenence guys are the best so because of all the great things… See More >
                Manager

                4/28/2023

                Cortland at Raven
                Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all.
                Review Author Icon

                Ashley_K383

                Resident 2021 - 2023

                4/25/2023

                amazing apartment

                this apartment complex is amazing. they keep this place very beautiful, and are the best with helping you. i have always had a hard time with old apartment office members. cortland at raven is awesome! will always refer this place!

                  Manager

                  4/28/2023

                  Cortland at Raven
                  Hi, thank you so much for your positive comments about Cortland at Raven! - Your team at Cortland at Raven
                  Review Author Icon

                  anonymous

                  Resident 2018 - 2021

                  2/5/2021

                  Our neighbor buys cars at action and basically park them in free spots all over the parking lot . When we come home from work can’t find parking spot . Management is not doing anything about it . So our parking lot is a dealership… See More >
                    Review Author Icon

                    kpgosser56

                    Resident 2014

                    3/26/2014

                    The experiance at the Retreat at the Raven is unique the apartments are spacious and well maintained by a well trained staff. I have lived here for a year and a half, the way the management (Keone) staff stages events to bring the community togeather… See More >
                      Review Author Icon

                      anonymous

                      Resident 2013 - 2014

                      1/28/2014

                      My family and I love living in this community! The office staff is very thorough and attentive when it comes to addressing any needs that come about. I mainly deal with Tera in the front office when I have any maintenance issues or… See More >
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                        canadianiowan

                        Resident 2011 - 2014

                        1/16/2014

                        I love this place! We moved here as Canadians from Iowa and we nervous about renting after being in our own home for many years. We have found this to be a delightful community to live in! The pool is better than most resorts and… See More >
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                          anonymous

                          Resident 2012 - 2013

                          10/29/2013

                          I love living in this community :) The office staff is so professional and ooohhh soooo friendly! I feel comfortable to go the office and they address any issues that I have right away. Anything that needs to be fixed in my… See More >
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                            anonymous

                            Resident 2012 - 2013

                            8/13/2013

                            The most important thing potential renters should know about this place is it's grossly overpriced for what you actually get. This place is labeled luxury but the walls are still thin, the office staff tells you what you want to hear, and you're lucky to… See More >
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                              willrecommend11

                              Resident 2012 - 2013

                              4/14/2013

                              We moved here on short notice last September. We were greeted by the friendliest management team. We had visited several other apartments along the Baseline Corridor, none compared. Their reception and the concept of resort style living was very assuring that this would make… See More >
                                Manager

                                6/28/2013

                                Cortland at Raven
                                We are so happy that you have made The Retreat at the Raven your home. Please reach out to the leasing staff with any questions. We are here to make your time with us fantastic! ~Management
                                Review Author Icon

                                anonymous

                                Resident 2012

                                12/20/2012

                                Managers post fake reviews because this place is crap. It's over priced and in a bad part of town.… See More >
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                                  buyer89

                                  Resident 2012

                                  12/20/2012

                                  EXCELLENT place to live

                                    Review Author Icon

                                    anonymous

                                    Resident 2001 - 2002

                                    12/6/2012

                                    Hell on earth!!! I lived there for one year and i will never forget the hell i went through there at the Retreat at the Raven. The night manager was dating all the cops and highway patrol man that lived there. She was always… See More >
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                                      anonymous

                                      Resident 2010 - 2012

                                      9/18/2012

                                      I just purchased a home leaving my home at the Retreat at the Raven. I loved living there the staff is amazing.The grounds are like living on a resort. The service techs are the best I've ever seen fast and done right the first time.… See More >
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                                        anonymous

                                        Resident 2011 - 2012

                                        9/12/2012

                                        Several things you should know before signing a lease here: 1. Though these are billed as "Luxury Apartments", I think most people would agree that linoleum floors, laminate counter tops, and low grade fixtures/appliances don't qualify as "luxurious". 2. Management is forgetful and very slow to respond… See More >
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                                          anonymous

                                          Resident 2012

                                          8/15/2012

                                          My roommate and I recently moved in on 4/22/12 from a Mark Taylor community in Tempe paying about $1085.00 and even though we are paying a little bit more, we both feel it's worth it. I must say that The Retreat at the Raven is… See More >
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                                            Senyata

                                            Resident 2010 - 2012

                                            8/15/2012

                                            We will be going on our third year at The Retreat at the Raven Apartment Complex, and to date have little to no issues with anything. The staff in the office are very friendly and most of all, Professionals. Kioni has a great demeanor and… See More >
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                                              anonymous

                                              Resident 2010 - 2011

                                              6/22/2012

                                              I loved living there at the retreat. So beautiful and well kept!

                                                Review Author Icon

                                                anonymous

                                                Resident 2012

                                                5/7/2012

                                                my family loves the pool, thats the main reason we picked the retreat. its so beautiful, great amenities, bbq, keep the pool beautiful keone my kids love it. the only thing thats not so nice is the grounds, i mean the flowers are beautiful but… See More >
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                                                  retreat999renter

                                                  Resident 2010 - 2012

                                                  5/7/2012

                                                  i have lived here for over two years now and i love the place. especially the pool its so beautiful and clean, my kids love going swimming. the office is ok, usually takes a while to get an answer but they are very nice. the… See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • Private Garage Available
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 500. Rent: $40. Restrictions: We welcome up to 3 pets per home. Non-Refundable Pet Fees are $300 for 1 pet, $400 for 2 or $500 for 3. Pet Rent is $40/monthly per pet.. Pet Limit: 3. Comments: We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 500. Rent: $40. Restrictions: We welcome up to 3 pets per home. Non-Refundable Pet Fees are $300 for 1 pet, $400 for 2 or $500 for 3. Pet Rent is $40/monthly per pet.. Pet Limit: 3. Comments: We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Package Locker
                                                    • Clubhouse
                                                    • Cortland Resident Guarantees
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Fitness Classes
                                                    • Planned Resident Events
                                                    • Pool
                                                    • Smoke Free Community
                                                    • Storage Space
                                                    • Sundeck
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                                                    Leasing

                                                    Come Home to Cortland at Raven! Surrounded by scenic mountain and golf course views, our community connects you to options for shopping, dining, and recreation just outside the heart of Downtown Phoenix. Features like high ceilings, spacious walk-in closets, and personal patios and balconies will make you proud to call any of our one, two, and three-bedroom apartments home. Convenience to major thoroughfares and employers like Arizona State University and Phoenix Sky Harbor International Airport makes your everyday commute a breeze. And when you re considering your weekend (or weeknight) plans, you have plenty of options nearby. Tee off at Raven Golf Club, head out for a scenic hike or bike ride at one of South Mountain Park s popular trails, or explore Downtown Phoenix s vibrant shopping, dining, and entertainment spots. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 79 number of votes by renters, Cortland at Raven is currently rated 3.4 out of 5 stars.
                                                    Cortland at Raven is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Cortland at Raven is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Cortland at Raven is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cortland at Raven is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Cortland at Raven is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Cortland at Raven is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4 days to their community reviews in the past year.
                                                    Cortland
                                                    Cats Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $40
                                                    Restrictions: We welcome up to 3 pets per home. Non-Refundable Pet Fees are $300 for 1 pet, $400 for 2 or $500 for 3. Pet Rent is $40/monthly per pet.
                                                    Pet Limit: 3
                                                    Comments: We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls.
                                                    Dogs Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $40
                                                    Restrictions: We welcome up to 3 pets per home. Non-Refundable Pet Fees are $300 for 1 pet, $400 for 2 or $500 for 3. Pet Rent is $40/monthly per pet.
                                                    Pet Limit: 3
                                                    Comments: We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Look & lease to receive $1,000 off your first month's rent and waived app/admin fees!

                                                    Contact Property

                                                    Cortland at Raven

                                                    March 2024

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                                                    Cortland at Raven is a 832 - 1,298 sq. ft. apartment in Phoenix in zip code 85042. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,633. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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