San Paulo Apartments
#5,219 #28 #110

What is epIQ?

San Paulo Apartments

14625 South Mountain Parkway, Phoenix, AZ 85044
(194 Reviews)
$1,419 - $2,440/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

Plan A-2

1 Bed, 1 Bath | 795 sq. ft.

$1,419

5 Available Units

See Floor Plan Details

Plan A-1

1 Bed, 1 Bath | 707 sq. ft.

$1,496

1 Available Unit

See Floor Plan Details

Plan A-3 Den

1 Bed, 1 Bath | 914 sq. ft.

$1,871

1 Available Unit

See Floor Plan Details

2 Bedrooms

Plan B-3

2 Beds, 2 Baths | 1,083 sq. ft.

$1,622

5 Available Units

See Floor Plan Details

Plan B-2

2 Beds, 2 Baths | 1,022 sq. ft.

$1,722

2 Available Units

See Floor Plan Details

3 Bedrooms

Plan C-1

3 Beds, 2 Baths | 1,374 sq. ft.

$2,440

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

4.0

Grounds

3.5

Safety

3.6

Office Staff

3.5

Maintenance

3.8

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.91 days

View Community Timeline
View Community Timeline

San Paulo Apartments Reviews

(180)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1231037

Verified Resident 2023 - 2024

3/2/2024

Started off as good. Unfortunately, since I have children it has become a night and it's said. If you have children DO NOT MOVE HERE. The only care about the complaints of residents who's been there longer.

    Manager

    3/4/2024

    San Paulo Apartments
    Good morning! Your satisfaction is our top priority, we want to make sure everyone has the best experience and we take all complaints serious. Let us know what we can do to help. Please contact us at 480-759-2500 or e-mail sanpaulomgr@greystar.com. Looking forward to speaking with you.
    Review Author Icon

    Resident 1192056

    Verified Resident 2023

    10/23/2023

    Well kept appearance inside and out. Great place to call home. Very secure and quiet. The amenities are open 24/7 making it accessible for the ones who work later hours. Easy portal to submit any repair request needed. Usually out that day. With Louis fixing… See More >
      Manager

      10/24/2023

      San Paulo Apartments
      Hello, this is so great to hear, you made our day with this wonderful review, thank you! We are very happy to have provided you with such a positive experience. Don't hesitate to reach out if you have any questions. Have a wonderful week!
      Review Author Icon

      Resident 1188574

      Verified Resident 2023

      10/10/2023

      It's a good community. . . Very nice neighborhood and the person here are respectful. Quiet in the morning and throughout the day. Nice places to eat and food market very close. The schools here are nice schools. All the teachers are very nice

        Manager

        10/12/2023

        San Paulo Apartments
        Hello! I hope you had a great weekend. Thank you for taking the time to leave us a review, your feedback is very important to us. We hope to be of service to you again in the future. Best wishes, San Paulo Apartments
        Review Author Icon

        Resident 1187296

        Verified Resident 2016 - 2023

        10/6/2023

        They often do no answer their phones. There is dog pup on the grounds, they need to remind tennants to pick up afther their pet. Remember the staff we are their customers. I have lived here since 2016 and I asked to change my parking spot for an… See More >
          Manager

          10/7/2023

          San Paulo Apartments
          Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (480) 759-2500 to speak to our manager directly.
          Review Author Icon

          Resident 1184852

          Verified Resident 2023

          9/28/2023

          San Paulo is a nice serene quiet community with access to hiking trails which is a huge plus nice pool and spa gated community. The neighbors are nice and management and maintenance are friendly and helpful.

            Manager

            10/5/2023

            San Paulo Apartments
            Hello, thank you for taking the time to leave a review for us at San Paulo Apartments. We're happy we could meet your expectations! We hope you have a great day!

            Updated Review

            Review Author Icon

            Resident 805369

            Verified Resident 2015 - 2023

            9/4/2023

            Maintenance done in my apt. was done very professional by Michael good member to have in your community happy with all the maintenance requests given to the office to be complete. I appreciate all the assistance thank you

              Manager

              9/22/2023

              San Paulo Apartments
              Hello, we are glad we could help! I will the message to Michael, this will make him really happy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
              Review Author Icon

              Resident 1168968

              Verified Resident 2022 - 2023

              8/11/2023

              Had i known the incompetence of the staff, lies and deceptions i would NEVER moved in. My bills are higher water, electricity, trash. Parking is horrible and the garages are for compact cars. Wasting water watering at the hottest times of the day.

                Manager

                8/13/2023

                San Paulo Apartments
                Hello! Thank you for taking the time to let us know about your recent experience. We would like to have a better understanding about your experience. Please reach out to us at (480) 759-2500 at your earliest convenience and we will do our best to resolve this with you. Thank you and have a great day!
                Review Author Icon

                Resident 1164623

                Verified Resident 2023

                7/30/2023

                From the staff to the apartment it is a 5 star. Washer and dryer are big ,dishwasher is quiet. The kitchen has plenty of storage space. Bathroom is big nice long vanity. Ceiling fan’s quiet and make it comfortable. The HVAC system totally quiet so… See More >
                  Manager

                  8/3/2023

                  San Paulo Apartments
                  Hello! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you for taking the time to let us know about your positive experience. Have an amazing day.
                  Review Author Icon

                  Resident 1161071

                  Verified Resident 2023

                  7/19/2023

                  Honestly from moving into a new apartment I expected it to be clean I expected to have fresh filters I expected they're not to be rat poop in the storage area. And whoever painted the last time between residents left so much paint on… See More >
                    Manager

                    7/20/2023

                    San Paulo Apartments
                    Verified Resident 1161071, your satisfaction is our top priority. We apologize this was your experience with your move-in and apartment. Please contact us at 480-759-2500. We would be happy to help resolve your concerns. Thank you! San Paulo Management

                    Updated Review

                    Review Author Icon

                    Resident 740716

                    Verified Resident 2018 - 2023

                    4/29/2023

                    The Staff is unprofessional and the Manager never got back to me on my move out charge , . They never answer the phones , It very unprofessional when maintenance comes in to take care of a minor problem and turns out that I… See More >
                      Manager

                      5/2/2023

                      San Paulo Apartments
                      We are disappointed to hear that you did not have a more positive experience with us at San Paulo Apartments. Thank you for leaving feedback. Please reach out to us at (480) 759-2500 so we may identify ways to improve your experience. Have a great day!
                      Review Author Icon

                      Resident 1132866

                      Verified Resident 2020 - 2023

                      4/19/2023

                      I’ve had my ups and downs in the community I like it just wish we had more for the price we pay San melia for example around the same price and they have a massive gym and beach styled pool grills through out the community.… See More >
                        Manager

                        4/21/2023

                        San Paulo Apartments
                        Hello! I hope you having a wonderful morning. Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

                        Updated Review

                        Review Author Icon

                        Resident 965684

                        Verified Resident 2010 - 2023

                        3/10/2023

                        Nice and clean place to live. Staff is very helpful and attentive when I need service. I appreciate all that they do for their tenants and the community. The complex is nice and clean. Friendly and helpful for sure

                          Manager

                          3/12/2023

                          San Paulo Apartments
                          Hello! We're glad you had such a wonderful experience with us, we thank you for taking the time to let us know how we did. We can't wait to see you again, have a great weekend.
                          Review Author Icon

                          Resident 1076147

                          Verified Resident 2022

                          10/17/2022

                          Community is very clean and well-maintained. Feels safe & secure, and is located in a great part of the valley. Staff are professional and curteous and I like that we have a secure mailroom with 24hour access to packages. Community has garages for some units,… See More >
                            Manager

                            10/19/2022

                            San Paulo Apartments
                            Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Have a wonderful day.
                            Review Author Icon

                            Resident 1048510

                            Verified Resident 2021 - 2022

                            7/26/2022

                            My first apt was a two bedroom bottom floor and my neighbors upstairs were too noisy, i apt complex are not insulated walls so you can hear everything, many complaints about them smoking weed and we got the blame for it.

                              Manager

                              7/28/2022

                              San Paulo Apartments
                              Hello! We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at your earliest convenience 480-759-2500 or e-mail sanpaulomgr@Greystar.com. Looking forward to hear from you. Have a great day!
                              Review Author Icon

                              Resident 1047246

                              Verified Resident 2020 - 2022

                              7/22/2022

                              Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

                                Manager

                                7/24/2022

                                San Paulo Apartments
                                Hello! Thank you for your 5 star review. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                Review Author Icon

                                Resident 1037981

                                Verified Resident 2021 - 2022

                                6/21/2022

                                I've really enjoyed living in San Paulo apartments. The location is perfect - close to hiking and parks as well as shopping, restaurants, and other conveniences. The views of the mountains/foothills are wonderful. The management and staff have been professional and responsive to anything I've… See More >
                                  Manager

                                  6/22/2022

                                  San Paulo Apartments
                                  Thank you again for taking the time to let us know how we did, your feedback is very important to us and we appreciate it. We can't wait to see you again and serve you in anyway we can. have a great day.

                                  Updated Review

                                  Review Author Icon

                                  Resident 531612

                                  Verified Resident 2011 - 2021

                                  1/17/2022

                                  As previously stated, my wife has to spend nights and even weeks in Mesa because of her deteriorating health but you will not let us out of a lease so we can move into a condo we purchased close to her parents even though you… See More >
                                    Manager

                                    1/21/2022

                                    San Paulo Apartments
                                    Hi, thank you for taking the time to leave us your honest feedback. We are sorry to hear your wife and family going through this. We are working towards a resolution, please don't hesitate to contact us if you have any questions. Have a great day!
                                    Review Author Icon

                                    Resident 980300

                                    Verified Resident 2018 - 2021

                                    12/10/2021

                                    This community would be great but the owners does not like fixing things before the new maintenance came. Spikes in rent and never been late. Moving into a house and ask to work with me regarding the rent increase during COVID and would not work… See More >
                                      Manager

                                      12/11/2021

                                      San Paulo Apartments
                                      Hello, we are sorry you didn't have a positive experience with us. We sincerely apologize for any inconvenience, we hope we can turn your experience to a positive one, please contact us at your earliest convenience (480) 759-2500 or e-mail sanpaulomgr@greystar.com. Thank you and have a great weekend!
                                      Review Author Icon

                                      Resident 955257

                                      Verified Resident 2017 - 2021

                                      10/8/2021

                                      The best apartments in Phoenix!! San Paolo have the best apartment! Thank u guys for all this years and the new crew be more helpful and nice! When anyone have a situation or neighborhood its the best u can found around the area thank u

                                        Manager

                                        10/9/2021

                                        San Paulo Apartments
                                        Hi, thank you for taking the time to leave a review for us at San Paulo Apartments. We're happy we could meet your expectations! Thank you for your kind words. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                        Review Author Icon

                                        Resident 955071

                                        Verified Resident 2021

                                        10/8/2021

                                        Great community, leasing staff is timely and professional in their communication. We enjoy living here and plan to stay! The pool one of our favorite amenities, and the location is everything we hoped it would be.

                                          Manager

                                          10/9/2021

                                          San Paulo Apartments
                                          Hello, we are so pleased you enjoyed your visit to San Paulo Apartments! We are here to serve you and all our residents, We do hope we can be of assistance in the future. Take care!
                                          Review Author Icon

                                          Resident 942054

                                          Verified Resident 2021

                                          8/20/2021

                                          Very nice community to live at. Quiet and great location. Only slight problem I have in my particular area is dog poo, but the leasing office does send out notices for people to clean up. There's also waste bags for people to use throughout so… See More >
                                            Manager

                                            9/1/2021

                                            San Paulo Apartments
                                            Hi, thank you for taking the time to leave a review for us at San Paulo Apartments. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful week.
                                            Review Author Icon

                                            Resident 928883

                                            Verified Resident 2020 - 2021

                                            7/19/2021

                                            This community is great. Friendly neighbors and staff. Clean grounds. Assigned parking seems to not be respected. I work variable shifts and sometimes when I come home someone will be in my parking spot, so I think that should be addressed, but other than that,… See More >
                                              Manager

                                              7/20/2021

                                              San Paulo Apartments
                                              Hi, we are very happy to have provided you with such a positive experience! Please come by the office and we can help you regarding your parking situation. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
                                              Review Author Icon

                                              Resident 917645

                                              Verified Resident 2021

                                              6/16/2021

                                              Staff is friendly and the online portal makes paying rent and making service requests really easy. The location is great close to good schools, shopping, parks and easy access to freeways. I would recommend inspecting your actual unit before signing lease though. Wasnt what I… See More >
                                                Manager

                                                6/19/2021

                                                San Paulo Apartments
                                                Hello! Thank you for taking the time to let us know about your experience, and for your feedback. We truly appreciate it and it's a learning tool for us to be better. We would love an opportunity to speak with you personally to discuss your move in experience, don't hesitate to reach out at 480-759-2500 or e-mail sanpaulomgr@greystar.com. Looking forward to speaking with you! Have a great day.
                                                Review Author Icon

                                                Resident 619882

                                                Verified Resident 2021

                                                5/9/2021

                                                The staff is very nice and accommodating. The apartments are spacious and quiet. A lot of people have flowers on their patios which look nice! Conveniently located next to lots of shopping too. Pool is small and shaded not many people there.

                                                  Manager

                                                  5/11/2021

                                                  San Paulo Apartments
                                                  Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at San Paulo, thank you your encouraging feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                                  Review Author Icon

                                                  Resident 890890

                                                  Verified Resident 2020 - 2021

                                                  4/8/2021

                                                  Read the negative google reviews going back the last 3 or so years. Theyre all true. Parking is a joke. Gates are constantly broken. I doubt we have any insulation in the walls, we can hear everything. Sent a written service request about a leak… See More >
                                                    Manager

                                                    4/9/2021

                                                    San Paulo Apartments
                                                    Hello, we regret to hear that you are displeased with your experience with us. We would like an opportunity to speak with you personally to be able to address your concerns and turn your experience to a positive one. Looking forward to meeting with you. Have a great weekend!

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: We welcome up to 2 pets per apartment home. We accept cats and dogs. There is a $40 monthly pet rent for pets 49 lbs and under and a $50 monthly pet rent for pets 50 lbs and over. There is a $200 refundable pet deposit and a $300 non-refundable pet fee per pet. No weight restrictions. No exotic animals, such as birds or reptiles. Call Leasing Office for more details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: We welcome up to 2 pets per apartment home. We accept cats and dogs. There is a $40 monthly pet rent for pets 49 lbs and under and a $50 monthly pet rent for pets 50 lbs and over. There is a $200 refundable pet deposit and a $300 non-refundable pet fee per pet. No weight restrictions. No exotic animals, such as birds or reptiles. Call Leasing Office for more details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Business Center
                                                    • Fitness Center
                                                    • Gas Barbecues
                                                    • Mountain Park Ranch's Recreational Facility
                                                    • On-Site Management
                                                    • Swimming Pool with Hydrotherapy Spa
                                                    • Valet Trash Service
                                                    • Wi-Fi Ready with 1st Month Free From Cox
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Our office is open for in-person tours. Call us today for more information!Tucked in the Ahwatukee Mountains is a vibrant community where panoramic views are second nature and the city becomes merely a blanket of lights below - A place to enjoy living near the mountains where there's room to grow. Welcome to San Paulo, Ahwatukee's premiere luxury rental address. San Paulo is part of Mountain Park Ranch, a 2,650 acre upscale master-planned community dotted by three community parks replete with recreational choices. This prime location puts you within an easy commute of the East Valley, as well as Sky Harbor International Airport and downtown Phoenix. Ahwatukee offers the best in education opportunities that extend all the way to nearby Arizona State University. When the mountains beckon, get outdoors and enjoy abundant recreation in the 16,500 acre South Mountain Park, which hugs the southeastern border of Ahwatukee. The distinctive architectural appointments of each San Paulo luxury apartment home invite you to make yourself comfortable and settle in.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3214

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 194 number of votes by renters, San Paulo Apartments is currently rated 3.8 out of 5 stars.
                                                    San Paulo Apartments is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    San Paulo Apartments is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    San Paulo Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    San Paulo Apartments is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    San Paulo Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    San Paulo Apartments is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.91 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Restrictions: We welcome up to 2 pets per apartment home. We accept cats and dogs. There is a $40 monthly pet rent for pets 49 lbs and under and a $50 monthly pet rent for pets 50 lbs and over. There is a $200 refundable pet deposit and a $300 non-refundable pet fee per pet. No weight restrictions. No exotic animals, such as birds or reptiles. Call Leasing Office for more details.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: We welcome up to 2 pets per apartment home. We accept cats and dogs. There is a $40 monthly pet rent for pets 49 lbs and under and a $50 monthly pet rent for pets 50 lbs and over. There is a $200 refundable pet deposit and a $300 non-refundable pet fee per pet. No weight restrictions. No exotic animals, such as birds or reptiles. Call Leasing Office for more details.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    San Paulo Apartments is a 707 - 1,374 sq. ft. apartment in Phoenix in zip code 85044. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,419. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.