Review History for 1099happyrenter

The Villagio


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1099happyrenter

Resident 2012

1/25/2012

OMG...I don't know where to begin. Our company recently got a job here in AZ and were in desperate need of finding lodging for management and crew. Prior to arriving in AZ, I made several calls to apartment complexes in the Tempe area to find more information about their rental offers, month-to-month options, and mainly whether they offered furnished or unfurnished apartments. One of those calls were to the Villagio. Once we arrived in AZ, and after looking at a couple of the places I had called prior to arrival, we came to the Villago. From the minute we stepped in the office and subsequently renting 3 furnished units, we were treated as long-known friends! The ladies in the leasing office, Pam, Stacy and Alheli, were so professional and helpful, and did everything they could to help customize and accomodate our many "unusual" requests and needs. We have been there now for a month, with plans to be there for 6-8 months..and they are still going the "extra mile" to help out with any requests that we have. Each week, we go in with another request for folks that are coming down to work and need a place to stay, and either Pam, Stacy or Alheli do everything they can to help ensure that our people have a home while in the area. Bottom line.....Pam, Stacy and Alheli are awesome!!! They personalize our stay there....which is so very important today in a world that forgets that "customer service" is key. Heck, they even know their tenants by name!!! I feel like I've known them forever. Maintenance complaints....when/if you have one, they fix it! And promptly, I might add! The units are clean and the furnishings are certainly not substandard! Upon signing the lease, the STAFF sets up contact by the local cable/internet company!! Which means the tenant doesn't have to go around calling to find out where to get service. The same goes for the electric service...they take care of all of it!!! This is extremely helpful when plagued with all the hassles of a major move! I have to assume that the folks that are writing negative reviews on this site directed at any one of the staff at the Villagio are just plain old unhappy folks who need to have something to complain about. No one is perfect, however, it's rare to find folks that are at least trying to serve their customers!

    Review 42 out of 135

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