Review History for ryannolan

El Cordova Fountain Apartments


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ryannolan

Resident 2013 - 2015

8/4/2015

I've never written a review before, but I can't let other people rent from this apartment complex without them hearing my story first Worst Management Company EVER. RUN AWAY! Please do yourself a favor and find a different apartment complex. The buildings are old and are constantly being repaired. My wife and I have been out of our apartment going on three weeks now because a pipe in our neighbors unit broke and caused our unit to flood (obviously not the company's fault/but is a problem with the property). They had to rip out ALL of our floors and at least two feet of drywall. Again, not their fault, but does tell you the state of the complex. What happened from there is their fault. There is a sign on the mailboxes that list Jodi Stancampiano with the corporate office as the top person to call if your problems aren't addressed. Don't bother. She doesn't call back in a timely manner (2 weeks for me). Eddie (on site manager) tries hard but there's too many problems for him to get back to you with detailed/accurate responses. They also changed our locks without telling us (they did the same to the other displaced tenants). Oh, forgot to mention, this is the second time in about two months our apartment has flooded (from no fault of our own) and we've been forced to uproot our lives for 2+weeks. We aren't the only ones either. This has been happening at several units around the complex. Days go by with no work done at our unit. First time it happened, they put us up in a temporary furnished unit in the complex and reduced our rent for the days we were out of our apartment. We thought that was pretty fair. This time though... all the temporary furnished units are full (because of other apartments experiencing the same or similar issues) and we had to be put up in a hotel. Well it's not much fun living 2+ weeks in a hotel. Our commute is longer, we don't have access to most of our belongings, some of our belongings have been broken or left outside, our belongings have been coated in dust, etc... on top of that, they decided not to reduce our rent this time. So we're paying almost $2,000/month to stay in a hotel. If you want any more information, post a comment and I'll be happy respond or give you my contact info.

    Review 7 out of 129

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    El Cordova Fountain Apartments

    March 2024

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