Review History for anonymous

The Havens


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anonymous

Resident 2011 - 2013

9/18/2013

Construction never finish. It's always so loud. Before I move they promise we will have laundry and drying machine in our apartments. But later they said "they couldn't get permission". Since we move (over 2 years) construction continue. Now they are doing parking lots and we have to park outside of community. SO uncomfortable any more. Dogs are another big problem. Many peoples dogs are unleash. One attack me try and to bite my leg. Another one attack my pregnant friend. Also they are barking all the time.I don't know why they are keeping some people who breaking dog rules. I was so excited when i decided to move here. Now I'm thinking to move out as soon a possible.
    Manager

    9/18/2013

    The Havens
    Providing our residents with a home that is comfortable and enjoyable is a priority for BRE Properties, Inc. and The Havens. Our goal for the construction is to enhance the apartment community and to provide an enjoyable living experience. We apologize that the process has been disruptive and frustrating. We are focused on reducing the inconveniences the renovations may cause. Additionally, we certainly understand your frustration in regards to other residents not following our community's policies. We highly encourage you to please schedule an appointment with community manager, Julie Workman. The items you described relating to aggressive pets is a serious matter that we would like the opportunity to resolve. We strive to continue to improve our commitment to excellent customer service and therefore greatly appreciate your feedback.

    Review 13 out of 107

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