Review History for luke_liem

Presidio Apartments


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luke_liem

Resident 2000 - 2002

12/3/2001

Well, I placed a good point/bad point review in December last year (see 12/17/2001 review) and now I need to revise my review. I am at a point when I am so pissed off with management that I am moving out. It is simply not worth dealing with the head manager of this apartment complex. <br> <br>The gate and security problem has finally been fixed after numerous car thefts and complaints. But the management is just as arrogant and inresponsive as before. The people who are at the front desk and performing the daily activiites are nice people but the head of management is very hard to deal with and is the main problem with the complex. <br> <br>The main problem here is the lack of customer focus and the cut in service in the name of cost saving: <br> <br>- If you get locked out, you are on our own and you need to call your own locksmith. They stopped providing lock out service. <br>- If you want to use the hot tub, too bad, they shut it off at 9pm instead of 10pm <br>- If your refrigerator is broken, well, you are ---- out of luck <br>- If your car got stolen because the gate was damaged and left open for a whole month, well, it is your problem not ours <br> <br>Little things, but they get on your nerve after awhile.

    Review 141 out of 146

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    Presidio Apartments

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