Review History for OMGRentersRemorse

1111 Wilshire


Review Author Icon

OMGRentersRemorse

Resident 2013

3/12/2014

Sparkling new building... Lack luster staff. The glitz end after you become a resident here. Customer service is poor, anything outside of leasing an apartment the staff has to consult corporate on and get back to you (ESPECIALLY the manager). He had everyone accounts being billed incorrectly which isn't a big deal unless you have AUTO draft on. He screwed up so bad that someone from corporate had to be flown in to fix it. The staff also has the HIGHEST turnover I've ever seen. Every week a new face with no name tag. Who was that I just gave my rent check to again? How does this resident referral work again? Will this call box ever work? Why do these amenities close at 10pm again? Hold on, Let me ask corporate. Also please don't send any emails to the manager, no response poor thing has the memory of an Alzheimer patient. The gated parking is not included with your rent its an additional $150 and is shared with the 2 buildings next door. RIGHT! anyone who pays for parking but is not a resident also gets a key fob to the parking garage that has access to the building! I was one of the first to move into the building and also one of the first to move out. There is no parking for your guest and no call box for them to be buzzed in, they have to find street parking and then you have to come down to let them in, not such a bad thing unless you have a dinner party. Also the pool is located center court with apartments surrounding. Again not a problem until the University students have all there friends over for the weekend... NO SLEEP FOR YOU! The building is suppose to be NO SMOKING... check again! The new elevator that always needs service. Its a very nice building, too bad its going down hill faster than a wagon full of fat kids.

    Review 89 out of 90

    Share This Review

    Check Availability

    1111 Wilshire

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review