I feel I am being treated unfairly by staff. Don't feel safe at times and noise levels at night can be disturbing. If you'd like an extra key, you have to add another person to the lease and they also have to apply for a lease.
Manager
2/18/2016
Duet on Wilcox
Hello,
I wanted to follow up to your review, and first let you know that we appreciate any form of feedback, positive or negative, as it is the feedback of our clients that allow us the opportunity to address any issues and improve wherever we can. Second, Vida Hollywood is under new ownership and management as of 11/19/2015. Waterton takes its' dedication to superior customer service very seriously, and as such, will strive to ensure that all of our residents will receive nothing but the best. Thank you again for your feedback, and we hope to continue to be able to have you as one of our valued residents.
Thank you,
Vida Community Manager