Review History for vbguzman

Serenade at Riverpark


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vbguzman

Resident ā€¢ 2010

8/16/2010

My BF and I lived at Serenade for 6 months. Although the property is attractive because it's new and has amenities such as washer and dryer in each unit, there are many other troubles that aren't worth the expense. First, the leasing office personnel is extremly rude. They were nice up the point we signed a lease, and anytime thereafter any request seemed to bother them. Requests would also be left unanswered. Also, they have a high turnover in management, so one person working on something would lose it as easy as the next. Second, Parking also SUCKS ---!!! Third, we moved back into my in-laws house to buy a home alomost 2 months ago and have yet to receive my deposit back or final statment. Fourth, they claim they give up to $1,000 referral fee which friends of our qualified for, as they had referred us. I reminded the leasing agent at least a dozen times always hearing "oh yes, we'll get the paperwork submitted" - suffice to say, nothing ever happened. They don't keep their word. I would never recommend this community under the current ownership/mamagement. Too bad that such as nice place is overpriced and mismanaged.

    Review 82 out of 110

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    Serenade at Riverpark

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