Review History for KarenMMaes

Latitude 33


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KarenMMaes

Resident 2009 - 2011

9/29/2011

We have been living at the Whispering Palms Apartments in Palm Springs,CA nearly 2 years now and have been VERY unhappy with the management but could not move because we didnt have the money to move. Nothing was ever taken care of. We put multiple work orders in and they were never fixed. Cockroaches the size of elephants, ceilings leaking, blinds broken, laundry room flooded, pool never cleaned..I could go on forever but that is not what I writing about. I am writing because we got a new management team last month and within 3 days of them taking over, everything in my aparment was replaced and repaired. They even cleaned all of the tenants carpets...FOR FREE! The manager was very helpful and wanted noting but to have her tenants satisfied with everything they were unhappy with. The laundryroom was repaired, the swimming pool is cleaned everyday, they exterminated the entire complex, we got brand new blinds, and now everytime we have a workorder, Frankie, the new manager, and her husband, Craig, address the problem immediately, if not by the next day. We really wanted to move but now that we have a new managemnt team, that takes care of things as they come-up, we have decided to renew our yearly lease. The apartments are big, and they have dishwashers, air conditoners, plently of space and closets, etc. I have been an apartment manager for 12 years of my work history, now retired, so for me to give this listing a 10 is NOT exagerated. We are VERY HAPPY. Check out the apatments, you will love them immediatly. Just 2 blocks from the most traveled downtown Palm Springs where you can walk to dinner and festivals. If you would like more imformation, call Fraankie at 760-325-7813, you'll be glad you did!

    Review 32 out of 56

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    Latitude 33

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