Review History for marcw91377

Merrick Apartments


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marcw91377

prospectiveVisited 2011

6/11/2011

There are 2 issues with this place. The leasing agent, --- doesn't understand how to conduct business. We were all ready to sign a lease when "Oh By the Way" the unit doesn't come with a refrigerator and if you want one it will cost $47 more per month. Secondly, it was disclosed that there had been a death in the unit but we were told it was from natural causes. Come to find out from the Placentia Police Dept that it was a messy suicide by gunshot and the place was a bloody mess. I think --- lied!!!!! Also, why do most apartment complexes charge $35-50 per month for a small pet. Does the pet use trash/water/sewer or the gym! Deposits I understand. Yet another way to screw the tenant.
    Manager

    6/15/2011

    Merrick Apartments
    Hi marcw91377, I appreciate your feedback regarding your leasing experience at Archstone Placentia Place and sincerely apologize for any miscommunication in the rental of an apartment at our community. We value your opinion and I would like to resolve any concerns you may have. Please understand, due to the nature of the incident and in an attempt to respect the family involved, any further information we may know relative to the apartment in question would be best discussed over the phone. Please allow me the opportunity to clarify the information that you were given by our staff regarding the refrigerator, pet policy and any other questions you may have. Please feel free to call me at your earliest convenience at 714-961-0555 Ext 12. Thank you, Vivianne

    Review 23 out of 72

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