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Lakewood Apartments

515 John Muir Dr, San Francisco, CA 94132
(350 Reviews & Surveys)
$3,120/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

3.7

Grounds

3.7

Safety

3.7

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.2

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

43

Managerā€™s Review Engagement

C+

Percentage of reviews responded to

58.14%

Managerā€™s Review Reply Time

C

Average time to respond to reviews

43.67 days

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Lakewood Apartments Reviews

(100)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1232252

Verified Resident ā€¢ 2024

3/5/2024

I have had a great experience so far since I only moved in less than a week. The move-in process was very fast and I can't wait to try out the amenities, like the new fitness room. The community has been very friendly as well.

    Updated Review

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    Resident 1186451

    Verified Resident ā€¢ 2023 - 2024

    2/24/2024

    It is awesome I would definitely recommend you to move here you will definitely love it we have a gym clubhouse a sauna a swimming pool and hot tub and a tennis court and a laundry room in every building and you can pay yourā€¦Ā See More >

      Updated Review

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      Resident 1201494

      Verified Resident ā€¢ 2023 - 2024

      2/23/2024

      I moved in and the sauna and steam room did not work the first 6 months. The office staff is very grumpy and I absolutely hate walking in there to ask for anything. Vanessa is very angry and short with myself and others. Jessica isā€¦Ā See More >
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        Resident 1227145

        Verified Prospect ā€¢ Visited 2024

        2/16/2024

        Great, Anica, at front deak was straight to the point said it like it was and move in 2 days after i enquired. Fast and smooth. Jokes on the side got my keys. Checked out the room and as it was said..perfect view. And onā€¦Ā See More >
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          Resident 1221750

          Verified Resident ā€¢ 2024

          1/30/2024

          Having proven my viability as a future resident, the Specialist and his Manager were extremely helpful in guiding me through the application process. The amenities available to residents reach resort style lifestyle.

            Review Author Icon

            Resident 1221715

            Verified Resident ā€¢ 2017 - 2024

            1/30/2024

            Our unit is better. It is quite and neighbors are friendly Community is accessible to SFSU, Lakeshore et c. The muni 58 stops are helpful to the residents especially SFSU students. Lake Mercedes just accross . The amenities are great gym, Tennis and pickle ball court, Spa andā€¦Ā See More >
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              Resident 1220613

              Verified Resident ā€¢ 2021 - 2024

              1/26/2024

              it was nice, but since last 6 months, security is not prompt, there I so much yelling and throwing stuff, looks like we live in very very bad neighborhood. I submitted complain, so far nothing happened

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                Resident 1210031

                Verified Resident ā€¢ 2021 - 2023

                12/19/2023

                I lived with small children, so I didn't like other people urinating outside their dogs. I was uncomfortable smelling like poop and pee every day. and cigarette smoke constantly enters our house from the family downstairs. I asked him many times not toā€¦Ā See More >

                  Updated Review

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                  Resident 1166782

                  Verified Resident ā€¢ 2011 - 2023

                  12/17/2023

                  I love living here. It's perfect for adults and seniors. Quiet, remote, well-maintained. Not great for young people or families with children. Not a party place - so calm and with little noise. Office staff are great. Maintenance issues are dealt with quicklyā€¦Ā See More >
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                    Resident 1209029

                    Verified Resident ā€¢ 2008 - 2023

                    12/16/2023

                    I've been here for a long time and I like living here and getting to know my neighbors. Most of the people living in my section of the complex are long term residents such as myself. The apartment is a good size for one personā€¦Ā See More >
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                      Resident 1208849

                      Verified Resident ā€¢ 2016 - 2023

                      12/15/2023

                      I love the community here. We are a diverse community, and an environment where health and physical fitness is valued for those who are interested (a Fitness Center, a pool, Tennis Court, and we're at the 5 mile walking/running path of f Lake Merced!ā€¦Ā See More >
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                        Resident 1206499

                        Verified Resident ā€¢ 2023

                        12/8/2023

                        .6/?:&/@/9,!.8/@/'dhsusvshshsusvsui&?'djiddkdosowoslsjsusks .

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                          Resident 1203326

                          Verified Resident ā€¢ 2010 - 2023

                          11/29/2023

                          There's been improvements in work orders being completed. Although, other requests that are important to living in this community like fixing lobby buzzer, parking issues, storage requests were slow to be addressed to even ignored entirely.

                            Updated Review

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                            Resident 1183744

                            Verified Resident ā€¢ 1999 - 2023

                            11/28/2023

                            Very good facilities & location. Very Beautiful location. Good effort to keep tenants happy. Love hot & pool. Used to play tennis and ping pong in the early days. Love the new bagel & cream cheese breakfast. Confident new young manager Jessica will do aā€¦Ā See More >

                              Updated Review

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                              Resident 1185347

                              Verified Resident ā€¢ 1999 - 2023

                              11/26/2023

                              We are currently on a up-grade of community {landscape, painting, increased resident/office COMMUNICATIONS resident imput]. IT APPEARS RECOVERY TO NATURAL BEAUTY OF BUILDING PROPERTY IS IMPROVING. TAKES TIME

                                Updated Review

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                                Resident 1162030

                                Verified Resident ā€¢ 2022 - 2023

                                11/18/2023

                                All my clothes and shoes in my closet were covered in mold in less then 6 months of living here. The maintenance here really sucks. Can't fix anything properly. Everything is really old and outdated

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                                  Resident 1191659

                                  Verified Resident ā€¢ 2021 - 2023

                                  10/21/2023

                                  Las personas son muy amables incluido el personal que es muy atento a las necesidades que uno tiene, en verdad es un lugar muy bueno que ami me gusta para vivir ya que es tranquilo y aparte es callado

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                                    Resident 1189624

                                    Verified Resident ā€¢ 2006 - 2023

                                    10/17/2023

                                    Because if the age of the building, there have been maintenance issues. This is to be expected. The maintenance staff has been on top of these issues. Being in the maintenance line of work myself, I appreciate the diligence of the staff. The communication isā€¦Ā See More >
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                                      Resident 1189622

                                      Verified Resident ā€¢ 2000 - 2023

                                      10/17/2023

                                      The apartment is the right size and the right location. Parking is included. The City is there when needed, but far enough not to be a problem.The gym has all of the torture devices that you need to stay in shape.

                                        Manager

                                        11/16/2023

                                        Lakewood Apartments
                                        Thank you for sharing your positive feedback! We're thrilled to hear that you've found the right-sized apartment in a convenient location with included parking. It's great to know that the city is easily accessible when needed but doesn't pose any problems. We're glad you're making good use of the gym facilities and appreciate your lighthearted reference to the exercise equipment. If there's anything specific you love about the apartment or if you have any suggestions for improvement, please feel free to let us know. We value your input and are committed to providing you with a comfortable and enjoyable living experience.
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                                        Resident 1188018

                                        Verified Resident ā€¢ 2015 - 2023

                                        10/8/2023

                                        Improvement need with maintanace in some buildings such as broken machines in laundry area.Don't feel too safe here,a lot of crime.Too many loud neighbors arguing.Problem with elevators always breaking down.

                                          Manager

                                          10/9/2023

                                          Lakewood Apartments
                                          I appreciate your feedback about the areas where you feel improvement is needed in our community. Your concerns are valid, and we take them seriously as we strive to create a safe and comfortable living environment for all residents.
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                                          Resident 1187830

                                          Verified Resident ā€¢ 2021 - 2023

                                          10/7/2023

                                          The community areas such as hallways, mail boxes, near elevators, near laundry rooms etc. carpets are filthy, everyone has barking dogs, everyone's dogs go to the bathroom everywhere all over the carpets in the common areas, everyone smokes inside and on their balconies, laundry washersā€¦Ā See More >
                                            Manager

                                            10/9/2023

                                            Lakewood Apartments
                                            I'm sorry to hear about the challenges you've encountered in our community. Your feedback is important, and we take your concerns seriously as we work towards improving the living experience for all residents. If any more concerns come about please contact the leasing office.
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                                            Resident 1187482

                                            Verified Resident ā€¢ 2021 - 2023

                                            10/6/2023

                                            The location is great. the club house is nice. but there is some maintenance jobs need to be done. Tennis court needs to be fixed. Gym needs to install big mirrors. Sauna and steam room need to be fixed.

                                              Manager

                                              10/9/2023

                                              Lakewood Apartments
                                              Thank you for your feedback on the community. We will look into this further and address to these concerns.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1180059

                                              Verified Resident ā€¢ 2023

                                              10/1/2023

                                              Staff does everything they can and are available and professional and courteous. However, there are more problems daily than they can deal with. The stairways are disgusting among other legitimate danger hazards including illegal drug use. The noise is unbearable at times with constant screaming. Also theā€¦Ā See More >
                                                Manager

                                                10/9/2023

                                                Lakewood Apartments
                                                I appreciate your acknowledgment of our staff's professionalism and availability. We take pride in providing a high level of service to our residents. I'm sorry to hear about the challenges you're facing within the community. It's concerning to hear about issues like stairway cleanliness, safety hazards, and illegal drug use. The safety and well-being of our residents are top priorities, and we will work diligently to address these concerns promptly. Excessive noise and disturbances can be disruptive to residents' quality of life, and we will take steps to address this issue as well, such as reinforcing community quiet hours and addressing noise complaints.
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                                                Resident 1185401

                                                Verified Resident ā€¢ 2023

                                                9/29/2023

                                                Many of the tenants are loud . Constantly screaming. Loud car radios .The place seems to have a theift. The staff I see makes efforts to keep the place clean and safe . But s minority of the community are just rude . Itā€¦Ā See More >
                                                  Manager

                                                  10/9/2023

                                                  Lakewood Apartments
                                                  Thank you for bringing this to our attention. It is important that we communicate to be courteous regarding noise. Should you need to report a noise concern please contact the courtesy patrol of our community to fix the issues and or local police. Thank you again for your review and giving us the opportunity to fix your judgement.
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                                                  Resident 1185389

                                                  Verified Resident ā€¢ 2015 - 2023

                                                  9/29/2023

                                                  I like what the community has to offer. I like having a security guard on the premises, although I think he has too many buildings to patrol. Recently there have been unsavory acts around the premise

                                                    Manager

                                                    10/9/2023

                                                    Lakewood Apartments
                                                    Thank you for sharing your thoughts about our community. We appreciate your positive feedback and your concern about security. Having a security guard on the premises is an important part of maintaining a safe living environment, and we're glad to hear that you value their presence. We understand your concern about the security guard's workload in patrolling multiple buildings. We will review our security measures to ensure that they are adequately staffed and that patrols are effective in addressing safety concerns. We take reports of unsavory acts around the premises very seriously. If you witness or experience any incidents, please don't hesitate to report them to the management or the security team immediately. Your safety and peace of mind are our top priorities, and we will take appropriate actions to address and prevent any security issues. If you have any further suggestions or concerns, please feel free to share them with us. Your feedback helps us improve and enhance the overall living experience for our residents. Thank you for being a valued member of our community.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Cal-American Real Estate Management

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                                                    Questions & Answers (2)

                                                    Tawanda_L
                                                    Asked on: 07/09/2018
                                                    Q:Ā I heard after 5 years you can own your unit. Is this true?
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Lakewood Apartments is currently rated 3.9 out of 5 stars.
                                                    Lakewood Apartments is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Lakewood Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Lakewood Apartments is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Lakewood Apartments is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Lakewood Apartments is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Lakewood Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 58.1395% of their community reviews in the past year.
                                                    Managers have replied within 43.67 days to their community reviews in the past year.
                                                    Cal-American Real Estate Management
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Lakewood Apartments

                                                    March 2024

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                                                    Lakewood Apartments is an apartment in San Francisco in zip code 94132. This community has a 0 Bed, 1 Bath, and is for rent for $3,120. Nearby cities include Brisbane, Daly City, Belvedere, Colma, and Tiburon.

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