Elan At River Oaks
#5,811 #11 #272

What is epIQ?

Elan At River Oaks

345 Village Center Drive, San Jose, CA 95134
(5472 Reviews & Surveys)
$2,538 - $6,249/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Up to 2 weeks off! See leasing for details.

Floor Plans & Pricing

Studio

Plan SA

Studio, 1 Bath | 532 sq. ft.

$2,598 - $6,249

3 Available Units

See Floor Plan Details

1 Bedroom

Plan 1C

1 Bed, 1 Bath | 780 sq. ft.

$2,948 - $5,404

11 Available Units

See Floor Plan Details

Plan 1A

1 Bed, 1 Bath | 540 - 597 sq. ft.

$2,538 - $4,920

8 Available Units

See Floor Plan Details

Plan 1B

1 Bed, 1 Bath | 760 sq. ft.

$2,806 - $5,267

6 Available Units

See Floor Plan Details

2 Bedrooms

Plan 2B

2 Beds, 2 Baths | 1,082 - 1,103 sq. ft.

$3,238 - $5,398

20 Available Units

See Floor Plan Details

Plan 2A

2 Beds, 2 Baths | 1,062 - 1,195 sq. ft.

$3,382 - $5,682

6 Available Units

See Floor Plan Details

Plan 2C

2 Beds, 2 Baths | 1,223 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.5

Safety

4.1

Office Staff

4.5

Maintenance

4.5

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

39

Manager’s Review Engagement

B

Percentage of reviews responded to

71.79%

Manager’s Review Reply Time

B

Average time to respond to reviews

15 days

View Community Timeline
View Community Timeline

Elan At River Oaks Reviews

(785)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1237756

Verified Resident 2022 - 2024

3/24/2024

Pleasant neighborhood with great facilities and prompt maintenance responses. We've lived here for a little over a year and have enjoyed the experience. Monthly activities and weekly food trucks keep the area active and engaging.

    Updated Review

    Review Author Icon

    Resident 1127306

    Verified Resident 2023 - 2024

    3/17/2024

    I have loved my 11 months of living at Elan Apartments. It is beautifully maintained and I feel safe here. The maintenance team is exemplary and are always friendly and professional. Planning on renewing my lease right away.

      Review Author Icon

      Resident 1235809

      Verified Resident 2023 - 2024

      3/17/2024

      Good Experience with the community. Been staying here from past 8 months. Schools, Parks, Shopping Centers are close by. Spacious building which let's in fresh air inside the apartments. We'll covered green trees which keeps the wind blowing

        Review Author Icon

        anonymous

        Resident 2022 - 2024

        2/22/2024

        Good but bad for lung health

        Staff is AMAZING! Car was broken in to (sadly expected anywhere in San Jose and staff very helpful), also had an ant problem for a bit and electric issues but maintenance was timely and helpful. Front staff is always fast, very kind and helpful. Pools… See More >

        Updated Review

        Review Author Icon

        Resident 1221169

        Verified Resident 2024

        2/19/2024

        I like the Elan at River Oaks apartment, since it is very close to my office,and also it is quiet here. I'm sensitive to noise during sleep. The staff is nice. The layout of the apartment allows a lot of privacy. There are a lot… See More >
          Review Author Icon

          Resident 1227519

          Verified Resident 2023 - 2024

          2/18/2024

          Very nice. No complaints. The environment is extremely peaceful around here. People are helpful and the convenience of a really resourceful River Oaks Plaza comes in handy. Would recommend this community for sure.

            Review Author Icon

            Resident 1219031

            Verified Resident 2023 - 2024

            1/21/2024

            Nice community, amazing front office staff, lots of dogs around with ease of stores nearby. We really enjoy all that is offered here. Fast response by the maintenance team and they are always friendly. Our favorite thing is the daily food trucks too!

              Review Author Icon

              Resident 1219019

              Verified Resident 2021 - 2024

              1/21/2024

              It's nice being here. It's nice being here. It's nice being here. It's nice being here. It's nice being here. It's nice being here. It's nice being here. It's nice being here. It's nice being here. It's nice being here. It's nice being here.

                Updated Review

                Review Author Icon

                Resident 987490

                Verified Resident 2021 - 2024

                1/7/2024

                Great community. Great location. Friendly staff. Frequent food truck visits. Starbucks and other eateries nearby. Guadalupe River Trail nearby. Only wish EV charging provided was a first-come basis rather than buying out an EV spot with a monthly price tag.

                  Review Author Icon

                  Resident 1215016

                  Verified Resident 2022 - 2024

                  1/7/2024

                  It is great. Community feels safe and has all the needed amenities. It would have been better if the gym was great and there is a lot of potential to improve it. Other than that everything is great and we love living here

                    Review Author Icon

                    Resident 1213060

                    Verified ProspectVisited 2023

                    12/31/2023

                    Elan is a great please to move in since it's quiet and spacious. Great staff ready to help with any questions you may have. School near by with 5 minutes.Stores and bank next door makes it convenient.

                      Review Author Icon

                      Resident 1211414

                      Verified Resident 2009 - 2023

                      12/24/2023

                      Been here over 19 years, that should tell you why we like it here. The place is great except for the times my vehicles have been broken into or vandalized. The spas and the pools are a great access...

                        Manager

                        12/27/2023

                        Elan At River Oaks
                        Hi there! We're happy to know that we've exceeded your expectations and look forward to continuing to do so for another 19 years. Your Team at Elan
                        Review Author Icon

                        Resident 470764

                        Verified Resident 2023

                        12/17/2023

                        It's a nice community with lots of greenery and decent amenities. Surroundings are peaceful. Office and maintenance staff is quite co-operative. Plenty of visitor parking space. Overall we have enjoyed stying here so far.

                          Manager

                          12/21/2023

                          Elan At River Oaks
                          Greetings! Thank you for giving us a positive rating! We're happy to know that you've had a great experience with us and look forward to seeing you at the next resident event! Take care! Team Elan

                          Updated Review

                          Review Author Icon

                          Resident 989987

                          Verified Resident 2021 - 2023

                          12/10/2023

                          Horrible experience. Office staff does nothing to resolve resident issues. They allow smoking indoors, and excessive noise from neighbors?despite these issues being against our contracts/lease agreements. Building is not safe. People are able to get in and sleep in the stairwell, mail gets stolen, cars… See More >
                          Manager

                          12/21/2023

                          Elan At River Oaks
                          Hi there! We sincerely regret that your experience was less than perfect. We care deeply about our residents and want to provide the most comfortable experience possible. We hope you give us chance to make it right and contact our leasing office to discuss in further detail. Your Elan Team
                          Review Author Icon

                          Resident 1204436

                          Verified Resident 2022 - 2023

                          12/3/2023

                          I read some of the negative reviews before I moved in but I haven't had any issues since I've been here. I love living here. The environment itself is what first drew me to choose Elan apartments. There's water features all over the grounds which… See More >
                            Manager

                            12/6/2023

                            Elan At River Oaks
                            Hi! Thank you for posting your positive review. We are overjoyed to hear that you've loved living here at Elan. Our team is committed to providing high-quality customer service, and we’re thrilled to hear your great feedback. Please do feel free to reach out, should you ever need anything! Your Elan Team
                            Review Author Icon

                            Resident 1202572

                            Verified Resident 2022 - 2023

                            11/26/2023

                            Elan at River Oaks is a very good community. In particular, the greenery and amenities are very nice. The folks at the leashing office are very friendly and helpful. Maintenance requests are handled well and in a timely manner.

                              Manager

                              11/28/2023

                              Elan At River Oaks
                              Hi there! Thank you for posting your positive review. We always strive to provide fast and efficient service, so we are pleased to hear that we did just that for you. If you ever need anything, please feel free to reach out to us! Your Elan Team

                              Updated Review

                              Review Author Icon

                              Resident 1097459

                              Verified Resident 2023

                              11/19/2023

                              A beautiful community. Very calm, safe and beautiful. Having moved to US last year with a one year old. Couldn't ask for a better place. Right beside my office. Have the Indian store in the river oaks plaza. Secure entry into the society. Well organized… See More >
                                Manager

                                11/21/2023

                                Elan At River Oaks
                                Hi there! We're happy to know that we've exceeded your expectations and look forward to continuing to do so! Our dedicated team works hard to maintain our beautiful grounds and ensure all our residents feel safe and at home here. We are so glad you can confirm our work is paying off. Please reach out if you need anything! Your Elan Team
                                Review Author Icon

                                Resident 1196455

                                Verified Resident 2014 - 2023

                                11/5/2023

                                My current rent for my one bedroom apartment is roughly $200 above market level for similar units in the neighborhood. There needs to be shorter lease terms available to tenants such as 6 or 9 months, so that they can switch to a more advantageous… See More >
                                  Manager

                                  11/20/2023

                                  Elan At River Oaks
                                  Hello! Thanks for sharing our feedback on our lease terms. We do offer shorter lease terms when applying for the apartment and signing your first lease. When renewing your lease the options may be more limited, but you can always contact us to see what's available. Please reach us at elan@sheaapartments.com or 408-456-0700 to discuss your leasing options in more detail. Take care! Team Elan
                                  Review Author Icon

                                  Resident 1192308

                                  Verified Resident 2023

                                  10/23/2023

                                  This is the apartment in the area I first moved into. The managers are friendly. The garden is well maintained. I like it. The downside is that the facilities are a bit outdated and the refrigerator is very old. I also recommend it to people… See More >
                                    Manager

                                    10/25/2023

                                    Elan At River Oaks
                                    Hi there! We're happy to know that we've exceeded your expectations and look forward to continuing to do so! If you have any issues with an appliance, let us know and our maintenance team can inspect the condition to see if any repairs or replacement is needed. Thank you for choosing Elan as your home, we hope you enjoy it here for many years to come! The Elan at River Oaks Team
                                    Review Author Icon

                                    Resident 1185673

                                    Verified Resident 2022 - 2023

                                    10/1/2023

                                    I am very upset by the fact that you do not give any discounts and benefits for your current renters when signing a new rental for a new term. This is not correct and I am sure that because of this many of your tenants… See More >
                                    Manager

                                    10/2/2023

                                    Elan At River Oaks
                                    Hello! Thank you for your review. We offer different specials throughout the year, all with different guidelines based on the market. In the case that you didn't qualify for any promotions, you can always check with us next year and we can see what's available to offer. If you have any questions, you can always reach out to us at the leasing office and we'd be happy to help. Elan Apartments
                                    Review Author Icon

                                    Resident 1183755

                                    Verified ProspectVisited 2023

                                    9/24/2023

                                    I found Elan apartments to be ideal location in heart of valley..nice apartment with views and plenty of Facilities like 2 gyms and Pools..Also Starbucks and Indian shop in the complex neighborhood. I absolutely like the tall spruce trees from my apartment. Very… See More >
                                      Manager

                                      9/25/2023

                                      Elan At River Oaks
                                      Greetings! Thank you for giving us a positive rating! We're happy to know that you've had a great experience with us, and that you're enjoying the community and the neighborhood so far. Looking forward to seeing you again soon! Team Elan
                                      Review Author Icon

                                      Resident 1183690

                                      Verified Resident 2023

                                      9/24/2023

                                      Splendid. We lived at Elan from 2020-2021 and moved out. We could not find a better place like Elan elsewhere and came back in 2023 to start a family. We love Elan. It's a great community closer to a lot of IT firms, schools.

                                      Manager

                                      9/25/2023

                                      Elan At River Oaks
                                      Hi there! Wow, what a review! We're happy to know that we've exceeded your expectations and are excited to welcome you back as a resident again. Our team appreciates you choosing Elan as your home and we look forward to another great year ahead. Reach out if you need anything! Team Elan
                                      Review Author Icon

                                      Resident 1179093

                                      Verified ProspectVisited 2023

                                      9/10/2023

                                      Your apartment has very good environments and facilities. And, although it was next to the road, it seemed to be well maintained. There is a parking gate for residents, but there is no separate gate for the apartment complex, so it seemed like anyone could… See More >
                                        Manager

                                        9/11/2023

                                        Elan At River Oaks
                                        Greetings! Thanks for sharing a review about our well-maintained complex and facilities. It's such a great feeling to know that we left you with such a remarkable impression of the community. Reach out if you ever need anything! Team Elan
                                        Review Author Icon

                                        Resident 1179025

                                        Verified ProspectVisited 2023

                                        9/10/2023

                                        We walked in without an appointment on a Sunday afternoon and were able to speak with Lance right away and take a look at all three 2B2B apartment styles. Lance was really great at explaining the differences between all the units and selecting ones we… See More >
                                          Manager

                                          9/11/2023

                                          Elan At River Oaks
                                          Greetings! It's such a great feeling to know that we left you with such a remarkable impression of our community and the service we provide, especially from our Leasing Specialist, Lance. We strive for excellent service and reviews like yours verify that our efforts are delivering just that! Thanks for taking the time to share! Team Elan
                                          Review Author Icon

                                          Resident 1177295

                                          Verified ProspectVisited 2023

                                          9/5/2023

                                          Jenn is very helpful to introduce the apartment and gave me a tourist, all the details weee clearly introduced, the community environment and convenience is great, I will definitely refer my friends to come and take a look if they also want to live in… See More >
                                            Manager

                                            9/7/2023

                                            Elan At River Oaks
                                            Hi there! We're happy to know that we've exceeded your expectations and look forward to continuing to do so! Thanks for taking the time to share how Jenn did during your tour. Please reach out if you need anything! Your Elan Team

                                            Features & Amenities

                                            Pets
                                            • Cats Allowed
                                              Rent: $25. Comments: See Pet Acceptance Criteria
                                              Less Info
                                              More Info
                                            • Dogs Allowed
                                              Rent: $50. Restrictions: Dogs are restricted by breed and Shea Apartments does not allow any of the following breeds or any mix of the following breeds: Akita, Bullmastiff, Chow Chow, Doberman Pinscher, German Shepherd, Mastiff, Shar Pei, Rottweiler, Pit Bull Terrier including Staffordshire Terrier, Am. Staffordshire Terrier or Bull Terrier, Presa Canario or Wolf Dog.. Comments: See Pet Acceptance Criteria
                                              Less Info
                                              More Info
                                            Other
                                            • Additional Storage
                                            • Business Center
                                            • Clubhouse
                                            • Elevator
                                            • Fitness Center
                                            • Gated Access
                                            • On-Site Maintenance
                                            • On-Site Management
                                            • One and Two Bedroom Floorplans
                                            • Package Receiving Service
                                            • Panel Doors with Premium Hardware
                                            • Pool
                                            • Recreation Room
                                            • Smoke Free and Dog Friendly Community
                                            • Tennis Court
                                            • Vaulted Ceilings on Top Floor
                                            Show Less
                                            Show More

                                            Leasing

                                            North San Jose Studio, One and Two Bedroom Apartments Connected to River Oaks Retail and Near the Airport and Downtown. lan at River Oaks Apartments has been redesigned inside and out for the Silicon Valley mover who craves sleek architecture and a distinctive urban chic vibe. This San Jose apartment community s classic styling and luxurious amenities make it a great place for entertaining guests, lively conversation, people watching, and experiencing the undeniable networking opportunities in the capital of the Silicon Valley. Relax by one of the resort-style pools, break a sweat in the fitness center, or simply stroll along serene waterscapes and lakes. Unwind with your friends in the gaming lounge outfitted with Wii and PlayStation or get your game going out on the tennis courts. The resident lounge and gourmet kitchen are the perfect location to host your next holiday get together. From the moment you enter these San Jose apartments you ll sense the passion in the workmanship and design. The quality of the interior appointments include upscale features like wood style flooring, gorgeous white cabinetry, granite countertops and all important name brand appliances. lan Apartments is located adjacent to River Oaks Retail with Starbucks, Subway and many other conveniences just minutes from your front door. These San Jose apartments are situated close to many of Silicon Valley s major employers, restaurants, shopping, entertainment centers and freeways. Come experience the quintessential Silicon Valley lifestyle in an apartment developed, owned and managed by Shea Properties and see why Shea was recognized as one of the Top Five portfolios in the nation for customer satisfaction based upon Resident Surveys by SatisFacts Research, LLC. Connected to River Oaks Retail with Starbucks, Subway, restaurants and shops Unlimited gated parking with storage available Modern amenities including resident lounge with TV screening area and kitchen, cyber cafe
                                            Show Less

                                            Office Hours

                                            • Sunday: 11:00 AM - 05:00 PM
                                            • Monday - Saturday: 09:00 AM - 06:00 PM
                                            This community is managed by

                                            Shea Properties

                                            A
                                            A
                                            Communities
                                            34

                                            Questions & Answers (0)

                                            Frequently Asked

                                            Based on 5472 number of votes by renters, Elan At River Oaks is currently rated 4.3 out of 5 stars.
                                            Elan At River Oaks is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                            Elan At River Oaks is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                            Elan At River Oaks is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                            Elan At River Oaks is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                            Elan At River Oaks is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                            Elan At River Oaks is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                            Managers have responded to 71.7949% of their community reviews in the past year.
                                            Managers have replied within 15 days to their community reviews in the past year.
                                            Shea Properties
                                            Cats Allowed
                                            Rent: $25
                                            Comments: See Pet Acceptance Criteria
                                            Dogs Allowed
                                            Rent: $50
                                            Restrictions: Dogs are restricted by breed and Shea Apartments does not allow any of the following breeds or any mix of the following breeds: Akita, Bullmastiff, Chow Chow, Doberman Pinscher, German Shepherd, Mastiff, Shar Pei, Rottweiler, Pit Bull Terrier including Staffordshire Terrier, Am. Staffordshire Terrier or Bull Terrier, Presa Canario or Wolf Dog.
                                            Comments: See Pet Acceptance Criteria
                                            1 Bed, 1 Bath
                                            2 Beds, 2 Baths
                                            Studio, 1 Bath
                                            Up to 2 weeks off! See leasing for details.

                                            Contact Property

                                            Elan At River Oaks

                                            March 2024

                                            Sun
                                            Mon
                                            Tue
                                            Wed
                                            Thu
                                            Fri
                                            Sat
                                            1
                                            2
                                            3
                                            4
                                            5
                                            6
                                            7
                                            8
                                            9
                                            10
                                            11
                                            12
                                            13
                                            14
                                            15
                                            16
                                            17
                                            18
                                            19
                                            20
                                            21
                                            22
                                            23
                                            24
                                            25
                                            26
                                            27
                                            28
                                            29
                                            30
                                            Beds

                                            0

                                            Baths

                                            0

                                            Elan At River Oaks is a 532 - 1,223 sq. ft. apartment in San Jose in zip code 95134. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,538 - $6,249. Nearby cities include Campbell, Santa Clara, Monte Sereno, Los Gatos, and Cupertino.

                                            Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.