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Castlegate Apartments


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anonymous

Resident 2014

8/3/2014

Run far far far away, do not pass go do not collect $200. This community is a joke. The staff is beyond rude and do not give two cares in the world about anything nor do they care about your concerns. The maintenance crew is beyond ridiculous they won't fix ANYTHING I had to pay people to fix things in that apartment on my own. If they did respond for leaks or what not, they always had to leave to let the spot dry before fixing it, yet they never came back to fix it. They tell you that MOLD is not hazardous to your health, they are wrong it is highly hazardous. You call the office they never answer the phone they put random notices for inspections to enter your apartment. They "CANNOT" make an appointment for maintenance anymore they must be able to enter whenever. We have switched management and some things have gotten better and other things have gotten worse. In the last two months there has been, so much commotion: guy shot himself in the head in his apartment neighbors were never notified, two guys have pskitophrania and one got beat up and put out of his apartment. Management couldn't do anything cause they were about to clock out and leave. Then we were awoken at around 12 am to SEAT team and dogs surrounding our building because another mebtally disturbed guy decided to barricade himself in his apartment and shoot off his 9mm glock for jo obvious reason. Then there was slashing of a neighbors tires by a meth head. The neighbors constantly fight and cops get called and harrass people that know nothing. You go to management with a problem and they just write it off as it means nothing. The property os horrible looking the revamped the office but do not handle the apartments. The ICE removal is a joke they throw 5 little pieces of salt down and that is it for the day. My son slipped multiple times and they never fixed the problem. Cars are constantly illegally parked and the apartments wont do anything. The list could go on forever but let me just stop you here and tell you it is not worth the headache. I wanted to give them a 0 star rating so 1 was being extremely nice.

    Review 22 out of 139

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    Castlegate Apartments

    March 2024

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