Broadstone now SHADOWRIDGE was not bad until the new company JRK took over. The staff is unprofessional from the their manner of dealing with resident situations to the way they dress. This new company only cares about appearance and money,the rent is going up and their service is going down, they do not care or go out of their way for their residence. We have been without A/C for a month and still no idea when it will be repaired but when we asked to get let out of our lease 2 weeks early, we were denied because they say that they are not being negligent and that a/c is a luxury,I was told by they corp office that 79 degrees at night is not inhabitable and that we should be fine. When it was broadstones they could of said the same thing but because they understood the inconvenience they gave us a credit for the next months rent and had it fixed in a week, this didn't fix the problem but it at least showed they cared. I have children and because they are too greedy to give up a few hundred dollars they are going to make sure we pay up when they haven't done everything possible to help us. We went three days with no hot water because their maintenance staff did not know how to fix the problem. The whole staff is incompetent and the company is obviously a large corporation that just takes and never gives. This is the most expensive apts in the area and definitely not worth it! DO NOT live here unless you absolutely have no other choice. We are moving but sadly not soon enough.