Review History for pwood90

Fountain Springs Apartments


Review Author Icon

pwood90

prospectiveVisited 2012

6/22/2012

My wife and I were able to look at the two and three bedroom apartments and they looked very nice. They were spacious and were a good price for the size. The staff was also very kind. Unfortunately, we were never able to live there. We filled out "all" the paperwork to be processed and waited to see. We called back a week later to check on things and they said we needed to come in, bring in more information, and redo our paperwork because we used white out on one of the lines. We filled out all the paperwork a second time with someone there walking us through it. So we waited another week only to call back and discover that we were approved to fit within the financial bracket but my paperwork was not going through because the unemployment section was not filled correctly. This was two days before our scheduled move in date. I was assured that we were approved and that there should be no problem for us to move in on the weekend but I needed to redo that one section. I went back in to redo my form for a third time and was told to put a false date for when I quit work so they didn't have to run the verification of employment paperwork. In the end I put the real date when I quit and asked what would happen if the paperwork was not signed by the appropriate person the next day. I was told, in a rather unconcerned voice, that my moving day would have to be moved back until the papers were signed. My house was packed, my truck was rented, people from my church were traveling a half hour to help move, and I had one week to get this paper signed before the 30 day notice on my previous place ran out. The next morning, one day until the move in day, I called these apartments to see what my options were. I was told that due to the now correct information I put on my form, my wife and I were estimated to make too much and were now not allowed to move in. In short: Nice rooms, staff didn't know how to fill out paperwork, we redid forms three times, I was definitely approved and then 24 hours later not approved, I was told to lie on government paperwork with my name signed on it for the sake of convenience, I was told, due to reprocessing, that we can't live there, I now have to find another place to live in a week. If you plan on renting here I would suggest calling back every couple of days to double check on paperwork. Do not wait for them to call you back with information or complications because they don't. And there actual address is: 4325 Fountain Springs Grove, Colorado Springs, CO 80916

    Review 37 out of 59

    Share This Review

    Contact Property

    Fountain Springs Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review