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The Goose Apartments


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katyp0920

Resident 2013

2/15/2013

This was the worst apartment experience of my life. I moved into an apartment where they lost my rent check and moved out of one INFESTED with mice. I dropped my rent in the rent mailbox on the 1st of the month and was called on the third that I owed a $70 late fee. They lost my check. I know this for a fact because two months later I walked into the office to pay rent and saw someone's rent check lying on the floor and took a picture of it. My apartment FLOODED FOR 18 HOURS before anyone would help me. I called emergency maintenance and nothing was done. In sheer desperation on the Sunday that it was flooding, I knocked on the manager's, Trivonda, door begging for help once the water was raining from the ceiling over my electrical cords to stop help and she slammed the door in my face. Later, when we did a walk-through to check for mold from the flooding (the proper mold documentation was never given to me" Trivonda said "on behalf of Highland Park Apartments, I apologize for the flooding, however, I did nothing personally wrong and have no apology for you." For my 8 ruined towels, the cost of running fans for drying the carpet, and two pairs of ruined leather boots they compensated me with $75. Talk about customer service . . . In my last two months living here, my apartment got infested by mice. The mice dug over 7 holes under the wall and were living in my apartment. The only solution ever offered to me was Orkin Man (who sealed a couple of the holes and placed sticky traps out) and then more sticky traps. It was HORRIBLE. They are less expensive than similar apartments FOR A REASON!

Review 32 out of 67

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The Goose Apartments

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