Your review is very accurate. I moved out 2 months ago and never got my deposit back after I spent 2 days cleaning. I left my apartment in much better condition than when I first moved in. As a member of the military I was outright disrespected by the management. The maintenance staff was a couple of teenagers who I was not comfortable with. The lock on our door was broken and after our bikes were stolen off our porch, we did not feel safe at all here. The management has zero credibility. Please no not live here.
Disclosure, This is the Manager:Dear Former resident, I would never want you to believe that you are not important to us. I apologize that the move in condition of your unit was not up to our or your standards. We were under the impression that we had addressed the issue in a timely manner and you were satisfied with the results. Please give me a call. We strive to give our residents the best customer service possible and we appreciate your feedback. We can always do better and I thank you for your candor. I wish that I had an idea that you were this unhappy while you were still with us so that I personally could have addressed the issues. Sincerely Lisa Vellar