Review History for anonymous

Park at Penrose


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anonymous

Resident 2014 - 2015

3/8/2015

Summergrove is the WORST apartment complex to live in. The office employees are completely disrepectful and unprofessional. They never upkeep the hallways in the apartment buildings (which has poop and piss from dogs all down them), they don't upkeep the grounds (which also has dog poop everywhere), and maintainence takes forever to come even if it's considered an emergency or a priority task. My dishwasher ended up pouring out water and flooding my living room, my apartment then started to reek of sewage so I asked if they can send a maintainence man up to my apartment to fix the dishwasher and to clean up the mess. The smell was so bad that I couldn't stand inside of my apartment without choking. I went to the office 3 times in 2 hours and told them that the maintainence man hasn't came up yet. I went down a 4th time to see that it had closed to I then called the 24-hour maintainence hotline and it had sent me to voicemail so I left a message saying that someone was supposed to come and fix my dishwasher and told them that it had been over 2 hours and my house still smells like toxic sewage. The next morning I went into the office to get down to the bottom of my problem and understand why no one came to my apartment. When I told them what happened the man in the office said that maintainence came into my apartment and said there was no flood, then he said that maintainence said that the water didn't leave the kitchen, and then he said a final time that maintainence didn't see any water and they took pictures. I then told them that I had taken pictures of my apartment after my dishwasher flooded. The woman in the office then proceeded to look at the pictures, said it wasn't a flood, called me a liar, then hit her head and screamed "GET THE ---- OUT OF MY OFFICE". After she yelled I tried to calm her down she continued to yell then called the police. I highly recommend not living here.

    Review 22 out of 113

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    Park at Penrose

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