Review History for anonymous

Alta Springs Apartments


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anonymous

Resident ā€¢ 2014 - 2015

7/6/2015

I will be leaving Alta Springs in a few weeks and I am actually disappointed that I must go. Although my experience was not the best, I have enjoyed living here. When I moved in, my unit was not ready. The staff was not aware of the condition of my unit upon move in. Apparently some flooding had occurred and repairs were made, but the clean up after maintenance worked on it, was not ordered and/or done by my move in date. I do fault the staff for not better tracking the maintenance personnel, however they did try to accommodate me with another unit. However I had already set everything up for this unit and just wanted it fixed, so they gave me a rent and garage credit. I noted everything on my move in form and proceeded to wait for the completion of the unit. I was fully moved in by the time it was all done, but they did get the work done by the end of that first week. Jason (maintenance) was incredibly helpful when I noticed I had no hot water. He realized that someone forgot to turn it back on when they were fixing the water leak. 5 minutes later I had hot water. Chris (staff) was my angel, he did everything in his power to make my move more comfortable from where it started from. Had you asked me for a review after that first week, I would have given a single star, however since then I have not had issues with staff or maintenance. When my thermostat needed replacing, it was fixed within hours. They just recently painted the patios and reinforced them with posts and footings. The complex is old, so you have to take things with a grain of salt when comparing this complex to others that are newer. The safety isn't what is should be as far as the restricted access, the side doors to my building have been broken since the day I moved in 13 months ago. It's an apartment, so you are going to hear your neighbors.......my upstairs neighbor is the only one I hear however because she is extremely heavy footed, and I hear the garage door opening and closing as I am directly above it. Those are based on my unit choice (so pick a top floor unit). Also, if you have never lived with baseboard boiler heat, I wouldn't recommend living here. The pipes can be very loud in the winter when everyone is running their heat. It is just how boilers are. I didn't remember that moving in.....I was unpleasantly reminded when my neighbor turned on her heat at 5am. There is no where else in town you will find the amount of space at this price. No where. And the interiors of the units are nice. I managed to reserve my unit just before the rental hikes began so my unit is now $300-400 more than where I started. This is still low for over 1200 sq ft. compared to the rates in other parts of town. Many of their two bed units have equally sized bedrooms and private baths, which is perfect for roommates. I have yet to see bedrooms that large anywhere else I have looked either. I will miss all the space I have. I have a space in the community garage, and my only complaint there is not with the community, but with the individual I was parking next to. I REALLY liked being able to get to and in my car without dealing with snow and the garage is always at about 50-60 degrees, which is cool enough in the summer and warm enough in the winter. I did not use the amenities too frequently, if at all, however they were always clean and neat when I did and although not large, they are adequate, and they allow you access to their sister property if you ask (larger gym, indoor pool). Honestly, aside from my first few weeks and the security doors not working right, I have enjoyed my huge apartment, huge patios, it's not loud with street noise, and a garage and in unit laundry. I just wish the rent hike hadn't been so large, or I would have stayed.

    Review 273 out of 352

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